Generated by Unregistered Batch DOC TO PDF Converter 2010.2.301.1358, please register! 1 ES320 IP PHONE User Manual Escene Communication Technology Co.Ltd www.escene.
Generated by Unregistered Batch DOC TO PDF Converter 2010.2.301.1358, please register! 2 Tables of Contents 1.Getting Started.................................................................................................................4 About.........................................................................................................................4 Feature Highlights: ......................................................................................................
Generated by Unregistered Batch DOC TO PDF Converter 2010.2.301.1358, please register! 3 Phone Setting..................................................................................................... 38 VLAN Setting .................................................................................................... 40 VPN Setting....................................................................................................... 40 Dial Plan setting ...................................................
Generated by Unregistered Batch DOC TO PDF Converter 2010.2.301.1358, please register! 4 1.Getting Started About ES320P is a small-screen-based IP phone in Sayhi IP phone series, it has fashion and technological appearance, excellent voice quality, and powerful features, and it is a new generation of intelligent phones to replace of the traditional desktop office terminals, It accomplished the powerful telephony features by cooperating with the communications platform,.
Generated by Unregistered Batch DOC TO PDF Converter 2010.2.301.1358, please register! 5 Network 2*RJ45 10/100M Ethernet interfaces(LAN/PC) IP Assignment: Static IP or DHCP VPN(L2TP) DNS Clients (Primary and Secondary) Conversation Mode Handset, Headset or Hand-free Mode, Call center headset and 3.
Generated by Unregistered Batch DOC TO PDF Converter 2010.2.301.1358, please register! 6 2.Connecting Your Phone Your system administrator will likely connect your new SayHi ES320 IP Phone to the corporate IP telephony network. If that is not the case, refer to the graphic and table below to connect your phone.
Generated by Unregistered Batch DOC TO PDF Converter 2010.2.301.1358, please register! 7 Figure 2.2 Footstand of ES320 5) If you want to connect a ESM (Expansion Module), you could connect it (any interface) to the EXT interface on the phone with a RJ-45 cable (a straight-through cable), and the second ESM can be connected to the first one too. It supports 6 ESMs. www.escene.
Generated by Unregistered Batch DOC TO PDF Converter 2010.2.301.1358, please register! 8 3.Phone overview Understanding Buttons and Hardware From figure 3.1 to figure 3.2, you can understand buttons and hardware about SayHi ES320. Figure 3.1 Buttons and Hardware of SayHi ES320 Num Buttons 1 Description Headset button: Toggles the headset on or off. Red means the feature is enabled. 2 Mute button: Toggles the Mute feature on or off. Red means the feature is enabled. www.escene.
Generated by Unregistered Batch DOC TO PDF Converter 2010.2.301.1358, please register! 9 3 Messages button: Typically auto-dials your voice message service. Red means have unread voice mail. 4 SERVICE Server button: Open or Close the Services menu. 5 DIRECTORIES Directory button: Use it to access call logs and corporate directories. 6 MENU 7 Menu button: Allows you to scroll through menus. Volume button: Controls the volume and other settings.
Generated by Unregistered Batch DOC TO PDF Converter 2010.2.301.1358, please register! 10 16 Programmable Hotline number can be used to bind in order to achieve speed dial; Buttons Turn on BLF: 1) Red, steady: Remote line is busying. 2) Yellow-green, steady: Remote line is idle.
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Generated by Unregistered Batch DOC TO PDF Converter 2010.2.301.1358, please register! 12 Understanding Phone Screen Features This is what your main phone screen might look like: Figure 3.3 LCD of SayHi ES320 1 ○ 2 ○ 3 ○ 4 ○ 5 ○ Num Screen Functions 1 Time and Date Show current time and date. 2 Auto-answer Enabled Auto-answer, displays “AA” 3 Missed calls Show the number of missed calls. 4 Line status Show the phone line status: 1) : Disconnect into network. 2) : Only Peer-to-Peer call.
Generated by Unregistered Batch DOC TO PDF Converter 2010.2.301.1358, please register! 13 button (for example, OK button), and the signifies softkey. Placing a Call Here are some easy ways to place a call on SayHi ES320 IP Phone: If you want to... Place a call using the Then...
Generated by Unregistered Batch DOC TO PDF Converter 2010.2.301.1358, please register! 14 Answering a Call You can answer a call by simply lifting the handset, or you can use other options if they are available on SayHi ES320. If you want to... Answer with Then...
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Generated by Unregistered Batch DOC TO PDF Converter 2010.2.301.1358, please register! 16 Transfer redirects a connected call. The target is the number to which you want to transfer the call. If you want to... Talk to the transfer recipient before transferring a call Then...
Generated by Unregistered Batch DOC TO PDF Converter 2010.2.301.1358, please register! 17 Enable global DND --1) Press ; --2) All enabled line on the phone would changes to status.
Generated by Unregistered Batch DOC TO PDF Converter 2010.2.301.1358, please register! 18 establish a conference --1) when one phone line is holding on and the other line is busy; with held line --2) Press CONFERENCE button, -or Press Soft key --3) press the held line's programmable button, the 3-way Conference will establish. www.escene.
Generated by Unregistered Batch DOC TO PDF Converter 2010.2.301.1358, please register! 19 5.Advanced Call Handling Speed Dialing Speed dialing allows you to enter an index number, press a button, or select a phone screen item to place a call. If you want to...
Generated by Unregistered Batch DOC TO PDF Converter 2010.2.301.1358, please register! 20 Add Contacts --1) Press , -or press MENU button > “Phone book”, -or press Directories button > “Phone book”; --2) Press ; --3) Select “Add contact”, press OK button or ; --4) Use the navigation keys to select content, press OK button or to set and modify: -Name: set the name of contact, -NO.
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Generated by Unregistered Batch DOC TO PDF Converter 2010.2.301.1358, please register! 23 Tips •Each call log store up to 20 entries on SayHi ES320 IP phone. www.escene.
Generated by Unregistered Batch DOC TO PDF Converter 2010.2.301.1358, please register! 24 6.Keypad Instruction SayHi series IP phones are can be configured in two ways. The first you can use the phone keypad where you can settings for you IP phones , the other you can log in to User Options web pages where you can settings for you IP phones. Use phone keypad to setting.
Generated by Unregistered Batch DOC TO PDF Converter 2010.2.301.1358, please register! 25 Create an SIP account --1) Choose “System setting”> “Advanced setting”; --2) Enter the password required(The default is empty) ; --3) Choose “SIP”> “Account sip”; --4) Choose one of the account you want to setting, you can configure the following parameters -Enable account*: choose Enable -Display Name: The name displayed on the screen -User Name*: the account matched with the SIP server.
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ES320 IPPhone 28 7.Web Settings We can configure IP Phone more handy through web setting. Press OK button on the keypad of the phone to enter the status page and find out the IP address of IP phone. Enter it (for example http://192.168.0.200) into the address bar of web browser. The default login name and password are both “root”. Config Guide You can finish the base configuration step-by-step by this guide. www.escene.
ES320 IPPhone 29 When press ‘next’,you can configure the Network parameters for the phone,You can chose other option,such as static IP or PPPoE. After config the network parameter,press next,then you can config sip account for the phone. www.escene.
ES320 IPPhone 30 Press Finish,the base configuration of the phone is complete,now you can use the phone to call with sip. Network You can config the network parameters for the phone on the web page. Choose network,you will find the following parameters: www.escene.
ES320 IPPhone 31 Field DHCP Description Config the phone get ip info from DHCP server IP Address Config the ip manual for phone Netmask Config the netmask manual for phone Gateway Config the gateway manual for phone Username (pppoe) The pppoe username Password (pppoe) MTU (pppoe) The pppoe password The mtu for pppoe,default is 1500 Primary DNS The primary DNS server Secondary The secondary DNS server MAC Address Display the MAC of the phone HTTP Port The default web port is 80,if you cha
ES320 IPPhone 32 Choose one Account, you will find the following parameters: Field Enable Description You can choose on/off to enable/disable the line. Account Mode You can choose VOIP/PSTN,when you want to use as PSTN,you should select PSTN and plug the RJ-11 phone line into the SOR port of the phone.
ES320 IPPhone 33 Choose one Account, you will find the following parameters: Programmable Keys Choose Programmable Keys,you will find the following parameters: Field Description Speed Dial(Mode) Use specific Key as Speed Dial key Asterisk BLF(Mode) Use specific Key as BLF key Speed Dial Prefix(Mode) Use specific Key as Speed Dial Prefix key DTMF Asterisk BLA Use specific Key as DTMF key Use specific Key as BLA key Expansion Module Expansion module is extended Hotline function; you can believe it
ES320 IPPhone 34 1) Click “Expansion Module”, select a module that you install (the one you connect to IP phone directly is Module1, the one connect to Module1 is Module2, and so on) and click “Set”. 2) After installing, you can set parameters of each Extension as follow: Expansion module Key n Mode Each Expansion module supports 32 keys.
ES320 IPPhone 35 To enable/disable the codecs: 1) Choose Audio-> Audio Codecs 2) Use the navigation keys to highlight the desired one in the Enabled/Disable Codecs list, and press the / to move to the other list. 3) Choose Submit to save the change. Of course, you can control the voice bulk in this choose. PhoneBook Group www.escene.
ES320 IPPhone 36 You can add, edit and delete group in a phone book on web page of ES320. 1) Click “PhoneBook”> “Group”, If you want to add a Group, you just ought to click ‘Add Group’. You can edit an existed Group by click . You can delete an existed Group by click , if you want to delete all Groups, you just ought to click ’Delete All Group’.
ES320 IPPhone 37 First Name Last Name The First Name of a contact The Last Name of a contact Mobile Number Office Number The Number1 phone number of a contact The Number2 phone number of a contact OtherNumber Group The Number3 phone number of a contact You can assign a contact to a specific group. If there isn’t any group set on the phone, the group is None by default. Account Select a SIP account relating this contact, that is you can dial to the contact from this SIP account.
ES320 IPPhone 38 You can download Enterprise Phonebook from this web interface. But you should do second develop on the sip server to enable this function completely. If the sip server no add some function to hold this option ,this option can be userd. Advance Phone Setting You can use phone setting to set the time,qos,port Mirroring for the phone. www.escene.
ES320 IPPhone 39 When used Phone Setting option,you can set several parameters as follow: Phone Setting DTMF The DTMF transmitted mode,include RFC 2833,Inband,SIP Info BackLight The backlight of the phone LCD Set Time Mode The mode of set Server/PSTN/Manual Daylight Saving Time Time Format Enable/disable the DST for the phone Time Zone-GMT Manual Setting You can select different time zone for the phone This used to manual set time for the phone QoS Network Mirroring time for phone,include SNT
ES320 IPPhone 40 VLAN Setting You can add the phone and PC to different VLAN used VLAN Setting option. When used VLAN Setting option,you can set several parameters as follow: VLAN Setting Enable VLAN You can enable/disable vlan for phone and pc VID The vlan you want the phone or pc to join VPN Setting IF you need to serup a VPN Setting, you shoule fill below options. When used VPN Setting option,you can set several parameters as follow: VLAN Setting www.escene.
ES320 IPPhone 41 Enable VPN You can enable/disable VPN for phone and pc VPN Type: There is one choose you can choice. VPN Server Addr VPN server'ip VPN User Name VPN iser's name VPN User Name A password be userd foe authentication Dial Plan setting If you want to setup a dial plan, you can click "Dial Plan". Click "add rule" to entry this interface. www.escene.
ES320 IPPhone 42 Dial Plan Setting ID Dial Plan ID IP The ip of a phone which you want to call prefix The number which you need to press actually if you want to call the phone Called Number Insert There have two option, Enable or Disable. Position Which position you want insert the number Number Waht number you want to insert Called Number Delete There have two option, Enable or Disable.
ES320 IPPhone 43 PasswordPhone Maintenance Log If you need to catch a debuging Level, you need setup on this interface. You can change the password used to login phone GUI in Password option. www.escene.
ES320 IPPhone 44 In Password option, you can set several parameters as follow: Password Username The login username of the web page Old Password New Password Confirm Password The old password used to login of the web page The new password used to login of the web page The new password used to login of the web page Administrator User Login phone web page used administrator privileged Login phone web page used general user privileged Default Setting You can load the phone to the factory default setting
ES320 IPPhone 45 When use auto provision, you can set several parameters as follow: Auto Provision Auto Provision You can enable/disable auto provision by select on/off Protocol Software URL Username The username provide by provision server The protocol use for auto provision,it include tftp/http/ftp Server The server address of the auto provision Password The password provide by provision server Auto Download This used to auto download software from server Software Auto Download This used to auto dow
ES320 IPPhone 46 Auto Download This used to auto download expansion’s config from server Expension Auto Download This used to auto download enterprise phone from server Enterprise Phonebook Auto Download This used to auto download personal phonebook from server Personal Phonebook Booting Checked This used to checked the auto provision when phone booting Auto Provision Freqency Auto Provision Time This used to set the time interval for auto provision AES Enable AES Key You can enable/disable AES encryp
ES320 IPPhone 47 Username Password The username provide by ftp server The password provide by ftp server Software Upgrade Kernel Upgrade Used to upgrade the software of the phone Used to upgrade the kernel of the phone Configuration You can used update/backup to update/backup the configure file of the phone You can used update/backup to update/backup the phonebook of the phone You can used update/backup to update/backup the expansion of the phone Phone Book EXT Module TFTP Upgrade You can upgrade th
ES320 IPPhone 48 HTTP Upgrade You can upgrade the software,kernel and configure file for the phone use http.
ES320 IPPhone 49 When you press ‘Reboot’,the phone will reboot. Phone Status You can see the currently status of the phone when use Phone Status option. www.escene.
ES320 IPPhone 50 About You can see the phone model when used About option. Attention: On this interface ,you can see the software and kernel which we used for test and this user_manual is written base on this software and kernel. This software version is V2.1.8.4-1570 This kernel version is v2.2.3 www.escene.
ES320 IPPhone 51 Appendix: Auto Provision Pre-configuration on TFTP/HTTP/HTTPS/FTP Server When the software or kernel auto-provision is enabled and want to run, IP Phone will check the software and kernel version at first, so we need make some pre-configuration on the provisioning server. Auto Provision for Software: 1. Create a notepad file named“F000X00.cfg”(the “X”is decided by the model of the IP phone you are using, for example, if the model is ES620, the file name is “F000600.
ES320 IPPhone 52 K_uImage_400.bin_version2.1.6: for ES410 and DS412; K_uImage_300.bin_version2.1.6: for ES310 and DS312; K_uImage_200.bin_version2.1.6: for ES210 and DS212 Write the new version you want to upgrade and save it on your provisioning server. *Please note that if the version is not older than (and same as) the one on your phone, auto-provision of your kernel would be not available. 3.
ES320 IPPhone 53 3. If you want to use this file to auto-provision, you just need to modify it by yourself and rename it to the MAC address of your IP Phone with .xml suffix. Extern.xml file on TFTP/HTTP/HTTPS/FTP Server The Extern.xml includes the settings of programmable buttons on the phone and all Expansion Modules. All the phones can download the settings from a same file and they will have the same settings (for example, Speed-dial, BLF and so on).
ES320 IPPhone 54 1. 2. 3. 4. 5. Start up the “DHCP Management Console”; Expand the DHCP scope which will contain the phones Right-click on the “Scope Options”node Select “Configure Options” In the “General”tab, scroll down the list of options and identify the option labeled “066 Boot Server Host Name” 6. Enable the “066 Boot Server Host Name”and enter the string value according to the examples discussed previously string value: 192.168.0.201(TFTP Server IP Address); 7. Click the “OK”button IP Phone: 1.
ES320 IPPhone 55 It supports three protocols in Auto-Provision:TFTP,HTTP and FTP. The format with provisioning server URL is: TFTP: TFTP://192.168.0.201(192.168.0.201 is the default Server IP address) HTTP: HTTP://192.168.0.201 HTTPS: HTTPS://192.168.0.201 FTP: FTP://192.168.0.201 Username: the user to login FTP/HTTP/HTTPS server Password: the password of the user using to login FTP/HTTP/HTTPS server *Username and password are available in FTP/HTTP/HTTPS only (unavailable in TFTP). www.escene.
ES320 IPPhone 56 Auto Download Software: Download software from server and upgrade it automatically. Auto Download Kernel: Download kernel from server and upgrade it automatically. Auto Download Config File: Download configuration file from server and update it automatically. BroadsoftCompatibility: If you select this function, you need to put two configuration files (with Broadsoft format) on the provisioning server.
ES320 IPPhone 57 AES Encryption function and input the AES Key matching the one on your server on. ---------------------------------------------------------------------------------------------------------------------- Escene Communi cation Technology Co.Ltd Address: Floor 4,Building C,Yuean Industrial Park,Huangcun Road No.51,Tianhe District,Guangzhou,China. Postal Code: 510660 Tel: (+86)20-28096798 Fax: (+86)20-28096786 http://www.escene.hk Technical Support: E-mail: support@escene.cn www.escene.