User Manual

7. WARRANTY

• The warranty covers all products sold by ESCEND through their

ocial website or ocial channels.

• Please check the quality of the products upon arrival and

upon arrival, you must contact us within 2 weeks of receiving

the product. Any other defects that fall under warranty must be

reported within 6 months.

• We oer a 6-month (180 days) Warranty on parts from the date

of receiving the skates

If a defect arises during the Warranty Period, ESCEND will

either:

• Send the new parts to replace the defective parts.

• Exchange the aected products with functionally equivalent

products that are new or formed from new and/or previously

used parts that are equivalent to new in performance and

reliability.

What is not considered a defect?

• Minor Blemishes

• Damage resulting from abuse (drops)

• Accidents

• Neglect

• Severe water damage

• Installation failures (3rd party charging cable, wrong

assembly, etc)

• Daily wear and tear

• Intentional modications

• Items not sold by us or authorised resellers

• Items not manufactured by us

• Misuse, mishandling of item

7.1 STANDARD WARRANTY COVER