Service manual
B
ACDEFG
SERVICE
42
Appliance Over
Temperature
Sensor Trip
The bimetallic snap disk mounted on the exhaust collector box has
tripped. The possible causes for this could include:
• Possibly fascia panels installed incorrectly resulting in restricted air
ow.
• Room air fans may be slowed or stalled. Check that fans are plugged
in, cleaned, and free turning
• The regulator being set too high resulting in excess heat build-up.
• The inlet ue not being connected and the appliance drawing warm
air from the cavity. Check ues are securely connected at both ends.
• Incorrect Jetting
Valve Solenoid
Check Failure
The valve solenoids have failed the pre-ignition test. This is to detect a
faulty valve solenoid. However, it is possible a wire has dislodged.
• Check that the connections to each solenoid are secure and in place.
It may be that the connections on the ends of the wires need to be
tightened a little (e.g. with a pair of pliers) to ensure a robust con-
nection to the valve terminal.
• Disconnect and reconnect the rebox connectors ensuring they are
rmly pushed into place.
• It could also be that one of the solenoids on the valve inside the re
has failed. If this is the case the valve will need to be replaced.
Remote Cannot
communicate
with re
The remote cannot communicate with the re. Reasons for this could
include:
• The re being turned o “at the wall” i.e. a loss of power to the re or
the remote is outside of its eective radio frequency range (too far
away from the re). Typical remote range is 1m to 10m.
• Ensure there is power to the re by pressing the auxiliary on/o (red)
button on the re, then press the on/o button on the remote to
clear the error.
Duct Air Over-
temp
The hot air duct temperature sensor has detected excessive heat at the
duct outlet.
• Ensure that there are at least TWO air vents installed and open in the
same room as the replace
• Ensure the duct fan is operating when the replace is running. If not
check that the duct fan cord is plugged into the replace.
Combustion Air
Flow Error
• Check whether the pressure switch is activating at startup (there is
an orange indicator LED in the control tray). If not check the pressure
switch electrical connection is correct.
• Check that the hoses are connected at both ends. Ensure the hoses
are not kinked.
• Ensure the pressure switch is mounted vertically and the diaphragm
is operational. The grey hose should be connected to the low pres-
sure port and the translucent to the high pressure port
• Check that both ues are securely connected at both ends to the
appliance and the powerue wall terminal and that the ue is not
damaged










