User guide

− Cleaning the logs / Glass (DX series):
Step 1: If the replace has a fascia, it is recommended that you remove it rst by simply pulling it
towards you evenly, using protective gloves to protect the paint nish. The clips holding it in place will
release.
Step 2: Unscrew all of the fasteners holding the glass in place as shown below using a 3mm allen key
and carefully pull the glass and frame towards you, ensuring you hold onto the glass aswell as the metal
surround frame.
Step 3: Take out log set (if there is one) and gently brush any soot from log with a soft hearth brush. The
burner tops can be vacuumed too.
Step 4: Clean the inside and outside of glass with normal glass cleaning products. Use a clean dry cloth
only. Stubborn marks may be cleaned with a ceramic glass cleaner.
Step 5: Replace in opposite order and test run heater.
10. Trouble shooting
Escea gas res communicate both to and from the re and remote. This enables the remote to provide
some basic fault nding information that is useful in diagnosing faults with your gas supply or ue.
NOTE: The remote will take a minute or two to receive and display the error from the re. Pressing the plus or
minus keys will update the remote
Error Code Suggestion action
Electronics Over
Temp
• Excess lint and dust build-up on the front of the controller tray.
• Possibly fascia panels installed incorrectly resulting in restricted air ow.
• Room air fans may be slowed or stalled. Remove rebox, check that fans are
plugged in, cleaned, and free turning
• (DX only) check that the duct fan is not reversed and blowing “into” the re-
place instead of out from the replace
Note: This error has a permanent lock out and will require the unit to be reset
after the initial error (turning the power to the re o “at the wall” then on again
after a few seconds).