Datasheet

Quick Reference Guide
Page 12
eScan Anti-Virus
ensures that your computer is protected even from newly-released malware. However, for this
feature to work effectively, you need to ensure that your computer is connected to the Internet so
that eScan AV can automatically download updates regularly.
You can also download weekly offline updates from the following link.
http://escanav.com/english/content/products/generic_eScan/
escan_mailscan_weeklyupdates.asp
This module allows you to enter and activate the eScan AV license key.
Note: The License Key also needs to be activated.
For more information, refer to the Managing the License Key section.
License Information
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This tool helps you create a .zip file that contains the
configuration and log files of eScan AV. You can e-mail this debug file to eScan
Support Team so that they can analyze this file and debug the eScan-related issues
encountered.
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This wizard-based tool helps you create
Windows®-based Rescue Disk file. The eScan Rescue Disk will help you clean boot
your computer to scan and remove rootkits and file infectors that cannot be removed
in the normal mode of the Windows® operating system. For more information on how
to create the eScan Rescue Disk File, visit the following link.
http://escanav.com/documents/escan11/eScan_rescue_disk.asp
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This tool helps you download the latest eScan
hotfixes from the eScan update servers.
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This tool helps you restore the Windows®
operating system settings, such as desktop and background settings.
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This tool helps you
download the latest patches for the Windows® operating system.
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This feature helps you request the assistance of an eScan
Technical Support Representative to troubleshoot your malware problem. When you
click this button, you will get a user id and password, which you can provide to the
eScan Technical Support Representative to remotely take control and troubleshoot the
eScan-related issues on your computer.
Send Debug Information Tool
eScan Rescue File Creation Wizard:
Download Latest Hotfix (eScan) Tool:
Restore Windows Default Settings Tool:
Download Latest Hotfix (Microsoft Windows OS) Tool:
eScan Remote Support:
:
Tools
This section provides you with access to the following tools.