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Contents at a Glance Getting Started 3 Preparing Your Phone for Use 4 Turning Your Phone On and Off 9 Display Information and Key Functions 11 Making and Receiving Calls 14 During a Call 17 Register your new phone, purchase Ericsson original accessories, and see the latest in products by visiting us at: www.ericsson.com/us/consumer Para obtener una copia en español de esta Guía del Usuario, visite nuestra página Web en www.ericsson.
Please note! Some of the services in this manual are not supported by all networks. This also applies to the GSM International Emergency Number 112 (or 911 in the Americas). Please contact your network operator or service provider if you are in doubt whether you can use a particular service or not. Note! You should read the chapter Guidelines for Safe and Efficient Use and the booklet Warranty Conditions before using your mobile phone.
Getting Started Preparing Your Phone for Use 4 Turning Your Phone On and Off 9 Display Information and Key Functions 11 Making and Receiving Calls 14 During a Call 17
Preparing Your Phone for Use Overview Front Antenna Indicator light Volume key Earpiece Power On/Off Display Flip release button Keypad Microphone Flip Back Connector for external antenna Battery release catch Battery Hole for belt clip Handsfree connector Flip release button 4 Preparing Your Phone for Use Charging connector
Assembly You need to do the following to use your phone: • insert the SIM card • attach the battery to the phone • charge the battery The SIM Card When you register as a subscriber with a network operator, you get a SIM (Subscriber Identity Module) card. The SIM card contains a computer chip that keeps track of your phone number, the services included in your subscription, and your Phone Book information, among other things. SIM cards come in two sizes.
If your PIN is entered incorrectly three times in a row, the SIM card is blocked. If this happens, you can unlock it by using your PUK (Personal Unblocking Key code), which you also get from your operator. The Battery Your T28z comes with a lithium battery. The battery is not charged when you buy your phone, but there may be enough power to switch the phone on. We recommend that you charge the battery up to three hours before you use the phone for the first time.
Charging the Battery 1. Make sure that the battery is attached to the phone. 2. Connect the charger to the electrical outlet. 3. Connect the charger to the phone as shown. The flash symbol on the plug must face upwards. Note! The electrical plug may look different depending on the electrical outlet in your country. Do not connect it to any other item than your Ericsson Travel Charger CTR-10. It must not be disconnected from the charger when plugged into the electrical outlet.
When the battery is fully charged, the battery meter in the display is full and the indicator on the top of the phone shows a steady green light. Disconnecting the Charger Disconnect the charger from the phone by moving the plug upwards. Removing the Battery 1. Slide the release catch upwards. 8 Preparing Your Phone for Use 2. Lift the battery away from the phone.
Turning Your Phone On and Off Turning your Phone on 1. Open the flip by pressing the flip release button on the right side of the phone. 2. Press and hold the N O key until you hear a tone. If “PIN:” Appears in the Display Some SIM cards are protected with a PIN code. If PIN: appears in the display after you have turned on the phone: 1. Enter your PIN. If you make a mistake while entering your PIN, delete the wrong number by pressing the C key. 2. Press Y E S .
settings, see “Personalizing Your Phone” on page 39. Display Language Most modern SIM cards automatically set the display language to the language of the country where you bought your SIM card, (Automatic). If this is not the case, the preset language is English (US). To change the display language, see “Display Language” on page 43.
Display Information and Key Functions In standby mode, the display shows the name of your operator, the time, the signal strength and the battery power. Other icons appear if you receive any messages, forward all your incoming calls, set the alarm clock and so on. In this chapter, you will also learn about the key functions. Display Information The table below shows and explains each icon which may appear in standby.
Ciphering indicator Ciphering is currently not being provided by the network. Home zone indicator You are in your home zone. Does not appear on all networks. Note! Each menu has got its own symbol. See “Menu Graphics” on page 21. Key Functions The table below explains the key functions. Key Use Flip release button To open the flip and answer incoming calls. (To end a call, close the flip.) 12 YES To make calls and answer calls. To voice dial, press and hold the key.
Key Use # (Hash) To enter #. Volume key upwards and downwards To increase or decrease the volume of the earpiece or handsfree loudspeaker during a call. To reject an incoming call, quickly slide the key twice. To voice dial, slide and hold the key when the flip is open To move through the menus. To open the flip without answering a call, slide and hold the key while pressing the flip release button. To enter the Status menu.
Making and Receiving Calls In this chapter, we assume that you have turned on your phone and that you are within range of a network. If you are abroad, you may use other networks, provided your home network has an agreement that allows you to do this. See “Setting Network Preferences” on page 70. Making a Call 1. Open the flip by pressing the flip release button. 2. Enter the area code and phone number. 3. Press Y E S . Note! Some countries may not use area codes.
Automatic Redialing If the connection failed when you first called and the display shows Retry?, User busy Retry? you can redial the number by pressing Y E S . Your phone automatically redials (up to 10 times) • until the call is answered. When the call is successfully connected, you hear a ring signal. • until you press a key or receive a call. Note! You do not need to take the phone to your ear until you hear the ring signal. Automatic redialing is not available for fax and data calls.
Answering a Call • Open the flip by pressing the flip release button or press Y E S if the flip is open. Rejecting a Call • Busy signal Slide the volume key on the side of the phone twice. The display shows Busy signal. The caller hears a busy signal if this is supported by the caller’s subscription. If Forward When Busy is on, the call is forwarded to the number you have specified. See “Forwarding Incoming Calls” on page 56.
During a Call Your phone has several functions, which you might find helpful while a call is in progress. Changing the Listening Volume You can easily change the listening volume during a call by sliding the volume key on the side of the phone. To change the listening volume during a call • Slide upwards to increase the volume. • Slide downwards to decrease the volume. Muting the Microphone If you wish, you may turn the microphone off during a call.
The Notepad If you want to make a note of a phone number during a call, you can use your phone display as a notepad. To use the notepad during a call • Use the number keys to enter the number. When you end the call, the number remains in the display or, if Ask to add is on, you will be asked to save the number in your phone book. You can also find the number in Add New in the Phone Book menu. See “Your Personal Phone Book” on page 27.
Functions and Settings T28z Features 20 Using the Menus 21 Your Personal Phone Book 27 Using the Call List 35 Your Voice Mail Service 37 Personalizing Your Phone 39 Sending and Receiving Text Messages (SMS) 46 Forwarding Incoming Calls 56 Security for Your Phone and Subscription 58 Handling More than One Call Simultaneously 65 Setting Network Preferences 70 Knowing the Call Time/Call Cost 73 Using Two Voice Lines 75 Voice Control 76 Calling Card Calls 79 Sending and Receiving F
T28z Features Your T28z is a small new generation phone: a GSM 1900 phone with a lithium battery; a phone of modern design and advanced technology. The active flip makes it possible for you to answer by just opening the flip. Or why not use the Voice Control and say ‘Answer’ to answer a call or ‘Busy’ if you wish to reject the call. You can also call a person by simply saying the name.
Using the Menus You can find all your phone functions in the menus. You use the menus every time you want to change a setting in your phone, such as the ring signal. You also use the menus to get the most out of your phone: to set the alarm clock, send text messages, save important phone numbers, etc. The menus are arranged in a loop, which you enter and move (scroll) through with the u and d keys or by using shortcuts. Each menu contains a list of options.
Symbol Name Description Group indicator Indicates that a phone book entry is a group. Unread SMS indicator Indicates that a text message has not been read. Unchecked Voice Mail Indicates that a voice message has not been checked. Phone book look up indicator Indicates that you can enter the phone book by pressing u. SIM card memory indicator Indicates that a phone book entry is saved in the SIM card memory.
Moving through the Menus There are two ways of moving through the menus: • scrolling with u or d • using shortcuts Scrolling by Using u or d Press... to... U scroll left or up through menus or functions. D scroll right or down through menus or functions. YES select a menu, sub-menu or setting. NO go back one level in the menu system, exit a setting or leave a setting unchanged. go back to standby mode by pressing and holding the key. C delete an item from a list.
To set the key sound 1. Scroll to Settings, Y E S , Sounds & Alerts, Y E S , Key Sound, Y E S . 2. Select Tone. Interpret the instruction as follows: 1. From the standby mode, use d or u to scroll to the Settings menu. 2. Press Y E S to select the menu. Now you are in the Settings menu. The name of the menu that you have chosen is shown at the top of the display (Settings). 3. Press Y E S to select the Sounds & Alerts sub-menu.
My Shortcuts You can place your favorite settings in the menu My Shortcuts. In this way, you can quickly and easily reach the settings you use most. When you buy your phone, My Shortcuts contains a few settings which you can remove if you wish. You can also add a setting from another menu to My Shortcuts. To add a setting to My Shortcuts 1. Scroll to My Shortcuts, Y E S , Customize, Y E S . 2. Select a setting from the list by pressing *. 3. Enter the position number you want for your setting in this menu.
26 Using the Menus Find and Call Find and Send* Add New Find and Edit Voice Labels Delete all Groups Email Addresses Calling Cards Options Memory Status Fixed Numbers Info Numbers Serv Numbers Call Voice Mail Inbox Send new Unsnt items Templates Sent Items Options Missed Calls Call List Last Call Credit Total Cost Fee Total Time Outgoing Time Clear Call List Clear Counters Options Sounds & Alerts Profiles Call Options Networks Display Language Time and Date Locks Voice Control Handsfree Master Reset Swi
Your Personal Phone Book You can create a personal phone book by saving phone numbers and accompanying names (an entry). An easy way to make calls is by recalling the phone numbers or names saved in your phone book. Creating a Personal Phone Book Before you start creating your personal phone book, there are a few things you need to know. You need to learn about the memories, how to save the numbers with the international (+) sign and how to enter letters.
To enter an international phone number Press and hold 0 to enter the + sign. • Exclude the leading zero in the area code. Entering Letters You can enter letters when you use the phone book and when you compose a short message (SMS). See “Sending and Receiving Text Messages (SMS)” on page 46. Press the appropriate key, 1–9, 0 or #, repeatedly until the character you want appears in the display. Press… to get… 1 Space - ? ! ‚ .
Saving a Number Together with a Name Every phone number that you save gets a position number. You can save the phone numbers together with a name to make it easier for you to keep track of your phone numbers. To save a number together with a name 1. Scroll to Phone Book, Y E S , Add New, Y E S . A list of numbers used but not saved appears. 2. Select Add new object? or any of the numbers from the list by pressing Y E S . 3.
To choose a sort order 1. Scroll to Phone Book, Y E S , Options, Y E S , Sort Order, Y E S . 2. Select a sort order. To call a number saved in the phone book 1. Scroll to Phone Book, Y E S , Find and Call, Y E S . 2. Enter the position number or the name (or the first few letters of the name) linked with the number that you want to call. 3. Press Y E S . If the name displayed is not the one you want, press u or d until you find the correct name and number. 4. Press Y E S to make the call.
To edit an entry 1. Scroll to Phone Book, Y E S , Find and Edit, Y E S . 2. Enter the position number or the name of the entry that you wish to edit. Press Y E S . If the name displayed is not the one you want, press u or d until you find the correct name and number. 3. Press Y E S to select the entry. 4. Select Edit. 5. Edit the number and press Y E S . Use the u or d keys to move the cursor. Use the C key to delete. 6. Edit the name and press Y E S . 7. Edit the position number and press Y E S .
To delete all entries from the phone memory 1. Scroll to Phone Book, Y E S , Delete all, Y E S . 2. The question Delete all in phone memory? appears. Delete all in phone memory? Press Y E S . 3. Enter the phone lock code (0000 or another one that you have chosen yourself). All entries in the phone memory are deleted. Telephone Banking Services If you use telephone banking services, you can save the phone number of your banking service together with your personal codes, or you can save your codes only.
During a call, you can retrieve these codes from the phone book and send them. To send the codes during a call 1. Scroll to Phone Book, Y E S , Find and Send, Y E S . 2. Enter the name (or first few letters) or position number of your codes and press Y E S . 3. Press Y E S to send the codes. Groups The T28z allows you to create groups of phone book entries. In this way you can send a text message to several recipients at the same time. See “Sending and Receiving Text Messages (SMS)” on page 46.
To save an e-mail address 1. Scroll to Phone Book, Y E S , Email Addresses, Y E S , Add new object?, Y E S . 2. Enter an e-mail address and press Y E S . 3. Enter a name and press Y E S . Tip! The @ sign is accessed by pressing the 0 key three times. To edit an e-mail address 1. Scroll to Phone Book, Y E S , Email Addresses, Y E S . 2. Select the entry that you want to edit. 3. Select Edit. 4. Edit the e-mail address and press Y E S . 5. Edit the name and press Y E S . To delete an e-mail address 1.
Using the Call List The Call List is a phone number log that saves information (time, date, phone number and name) about the last 30 incoming and outgoing calls. Once your list exceeds 30 calls, the oldest one is deleted. What Calls Are Saved? The numbers that you have dialed are always saved.
To delete a number from the Call List 1. Scroll to Call Info, Y E S , Call List, Y E S . 2. Scroll to the number you want to delete and press C . The question Delete? appears in the display. 3. Press Y E S to delete the number. To clear the Call List 1. Scroll to Call Info, Y E S , Clear Call List, Y E S . The question Call List Clear? appears in the display. 2. Press Y E S to clear the Call List. To turn the Call List on or off 1. Scroll to Call Info, Y E S , Options, Y E S , Set Call List, Y E S . 2.
Your Voice Mail Service Note! This service depends on your subscription and operator. The answering service of your network allows callers to leave a voice message when you cannot answer your calls. Depending on your network operator, you will be informed that you have received a voice message in different ways. Some operators inform you by sending a specific Voice Mail indication. If this is the case, the voice mail icon appears in the display.
To call your Voice Mail Service • Scroll to Messages, Y E S , Call Voice Mail, Y E S . Tip! You can also call your Voice Mail Service by pressing and holding 1 from standby. Changing Number and Signal To change your Voice Mail number 1. Scroll to Messages, Y E S , Options, Y E S , Voice Mail No., Y E S . 2. Press and hold C to delete the existing number. 3. Enter your new Voice Mail number and press Y E S . To change the message alert signal 1.
Personalizing Your Phone Silent You can choose to set your phone completely silent so that all signals except the alarm and timer signals are turned off. To set the phone silent 1. From standby, press and hold C . 2. Silent on? appears. Press Y E S . An icon appears in standby. To cancel, repeat step 1 and press Y E S at Silent off?. Ring Signal Volume You can set the volume in six steps. The first step means that two clicks are heard when you receive a call. You can also turn the ring signal off (0).
Ring Signal Type You can choose a ring signal from a list of different sounds and melodies. You can also compose up to four melodies of your own by entering notes with the keypad. See “Composing Ring Signals” on page 41. To choose one of the ring signal types 1. Scroll to Settings, Y E S , Sounds & Alerts, Y E S , Ring Signals, Y E S , Speech Calls, Y E S . 2. Select the ring signal type that you want.
To delete a caller’s number 1. Scroll to Settings, Y E S , Sounds & Alerts, Y E S , Ring Signals, Y E S , Personal rings, Y E S . 2. Scroll to the number you wish to delete and press Y E S . 3. Select Delete. Composing Ring Signals You can compose four different ring signals. To compose a ring signal 1. Scroll to Settings, Y E S , Sounds & Alerts, Y E S , Ring Signals, Y E S , Custom Rings, Y E S . 2. Select My Ring 1, My Ring 2, My Ring 3 or My Ring 4. 3. Press C to clear the display. 4.
Message Signal You can choose whether to hear clicks, tones or nothing (silent) when you receive a voice or text message (SMS). To set the message signal 1. Scroll to Settings, Y E S , Sounds & Alerts, Y E S , Ring Signals, Y E S , Message Alert, Y E S . 2. Select the signal you want. You can also find the Message Alert in Options in the Messages menu. Alarm Signal To change the alarm signal for the alarm clock 1.
To turn the tone signals off during a call 1. Scroll to Call Handling, Y E S . 2. Select Scratchpad. To turn the tone signals on during a call 1. Scroll to Call Handling, Y E S . 2. Select DTMF Mode. Display Light You can set the display light to automatic, off or on. In automatic mode, the display light is turned off automatically a few seconds after you have pressed the last key. It comes on again when you press a key, open the flip, or when you receive a call or message. To set the display light 1.
To set the standard greeting 1. Scroll to Settings, Y E S , Display, Y E S , User Greeting, Y E S . 2. Select Standard. To turn the greeting off 1. Scroll to Settings, Y E S , Display, Y E S , User Greeting, Y E S . 2. Select Off. Phone Number Display My Numbers allows you to check your phone number(s). If your phone number cannot be retrieved from your SIM card, you can enter it yourself. To enter your phone number 1. Scroll to Settings, Y E S , Display, Y E S , My Numbers, Y E S , Speech, Y E S . 2.
Date When the phone is in standby mode, you can slide the volume key upwards or downwards to see today’s date in the Status menu. To set the date format 1. Scroll to Settings, Y E S , Time and Date, Y E S , Date Format, Y E S . 2. Select the date format you want. To set the date 1. Scroll to Settings, Y E S , Time and Date, Y E S , Set Date, Y E S . 2. Enter the year (two digits), month and day and then press Y E S . If you have chosen another date format you must enter the date differently.
Sending and Receiving Text Messages (SMS) The Short Message Service (SMS) allows you to send and receive text messages consisting of up to 160 characters. A useful feature in your T28z is that you can send text messages to a group which you have defined in your phone book. See “Groups” on page 33. Instead of calling or sending a text message to the members of that group one at a time, you can simply send a single group SMS.
Composing a Text Message For more information on how to enter text and the letters, see “Entering Letters” on page 28. Example: • To enter an ‘A’, press 2 once. • To enter a ‘B’, quickly press 2 twice. • To enter lower-case letters, enter the letter, for example an ‘A’, and then press *. An ‘a’ appears. Lower-case letters now appear until you press * again. • To enter numbers, press and hold any number key. • To delete letters and numbers, press the C key.
4. Select Send. If you wish, you may now edit your message. 5. Press Y E S and proceed from step 3 as described in “Sending a New Text Message” above. Note! The same procedure is used with all types of messages, for example e-mail, fax messages etc. Check with your network operator to find out which message types you can use. Sending Text Messages to a Group With your T28z you can send text messages to a pre-defined group.
To set a standard message type 1. Scroll to Messages, Y E S , Options, Y E S , Message Type, Y E S , Set Default, Y E S . 2. Select the message type you want. The selected message type is now standard until you change it. To turn Set on Send on or off 1. Scroll to Messages, Y E S , Options, Y E S , Message Type, Y E S , Ask for options, YES. 2. Select On or Off.
Templates If you have one or more standard messages that you use often, you can save these as Templates to be reused whenever you want. You can save up to 5 templates which can consist of 30 characters each. Your templates are saved in the phone memory. To save a template 1. Scroll to Messages, Y E S , Templates, Y E S , Add new object?, Y E S . 2. Enter the message and press Y E S . For more information on how to enter text, See “Composing a Text Message” on page 47. 3.
To read the message now 1. Press Y E S when you see the question New message Read now?. The display shows when the message was received and from what number it was sent, if your network supports the Calling Line Identification service (CLI). If you have saved the number together with a name in the phone book, the name is shown instead. 2. Scroll through the message using the arrow keys. d takes you forwards and u takes you backwards through the message.
Replying to a Message 1. When you have read the message, press Y E S . 2. Select Reply in the option list. 3. Select what message you want to send as a reply (send a new message or include this message when replying). 4. Enter your message and press Y E S to send the message. Note! If the sender of the message wants you to reply, the message Reply requested Reply? appears in the display, if this function is supported by your network operator, when you press Y E S at the end of the message.
The phone memory can hold up to 15 messages. When all memory positions are full, the oldest read message is overwritten when a new message is received. If the phone memory becomes full of unread messages, new messages are automatically saved on the SIM card. Messages remain in the phone memory until you delete them, until you insert a different SIM card or until the phone needs the memory space to save new messages. The SIM Card Memory You can save important messages on your SIM card.
Area Information The ordinary Short Message Service is a personal service that carries your private messages. The Area Information is another type of text message which is sent to all subscribers in a certain network area. The information may be a local road report or a phone number to a local taxi. Note! This feature may not be available on all networks. To turn Area Information on or off 1. Scroll to Messages, Y E S , Options, Y E S , Area Info, Y E S , Reception, Y E S . 2. Select On or Off.
Area Information Message List You can decide which types of area information messages you wish to receive. The number of Area Info codes that can be saved depends on your SIM card. To insert an Area Information code 1. Scroll to Messages, Y E S , Options, Y E S , Area Info, Y E S , Edit list, Y E S , Add new object?, Y E S . 2. Enter the new code and press Y E S . To delete the code 1. Scroll to Messages, Y E S , Options, Y E S , Area Info, Y E S , Edit list, Y E S . 2.
Forwarding Incoming Calls If you want to make certain that your incoming calls are correctly handled when you are unable to answer them, you can use the Forward service to forward them to another phone number. Note! The Forward Calls service may not be available on all networks. The Forward service lets you forward your voice, fax and data calls respectively – provided your subscription supports fax and data calls.
Activating Forward Calls To forward a call 1. Scroll to Settings, Y E S , Call Options, Y E S , Forward, Y E S . 2. Scroll to the forward alternative you want to turn on (All speech calls, When Busy, No Reply, Not Reachable, Fax Calls or Data calls) and press Y E S . 3. Select Activate. 4. A phone number recently used for the forward function or a number recently present in the display will be suggested as a forward number.
Security for Your Phone and Subscription There are several ways to protect your phone and subscription from unauthorized use. Anything from a SIM card lock to full phone number control. The SIM Card Lock The SIM card lock only protects your subscription and not your phone itself from unauthorized use. If you change SIM cards, the phone still works with the new SIM card. Most SIM cards are locked at the time of purchase.
Note! If the message Match error appears, this means you entered the new PIN incorrectly. If the message Wrong PIN appears, followed by Old PIN:, you entered your old PIN incorrectly. To change your PIN 2 1. Scroll to Settings, Y E S , Locks, Y E S , Card Lock, Y E S , Change PIN2, Y E S . 2. Follow the same procedure as described in ‘To change your PIN code’ above. To turn off the SIM card lock 1. Scroll to Settings, Y E S , Locks, Y E S , Card Lock, Y E S , Protection, Y E S , Off, Y E S . 2.
Changing the phone lock code 1. Scroll to Settings, Y E S , Locks, Y E S , Phone Lock, Y E S , Change code, Y E S . 2. Follow the steps described in “To change your PIN code” on page 58. Note! It is important that you remember your new code. If you should forget it, you have to hand in your phone to your local Ericsson retailer. To set the phone lock to on, automatic or off 1. Scroll to Settings, Y E S , Locks, Y E S , Phone Lock, Protection, Y E S . 2. Select On, Automatic or Off. 3.
To cancel all call restrictions 1. Scroll to Settings, Y E S , Call Options, Y E S , Restrict Calls, Y E S , Cancel all, Y E S . 2. Enter your password and press Y E S . The message Please wait appears, followed by a message confirming that all call restrictions have been cancelled. To check the status of a call restriction 1. Scroll to Settings, Y E S , Call Options, Y E S , Restrict Calls, Y E S . 2. Scroll to the option you want and press Y E S . 3. Select Get status.
To turn the Fixed Dialing service on or off 1. Scroll to Phone Book, Y E S , Options, Y E S , Fixed Dialing, Y E S . 2. Enter your PIN2 and press Y E S . 3. Select On or Off. To save fixed numbers 1. Scroll to Phone Book, Y E S , Fixed Numbers, Y E S , Add new object?, Y E S . 2. Enter your PIN2 and press Y E S . 3. Enter the fixed number and press Y E S . 4. Enter the name you want to link with the number and press Y E S . To edit a saved fixed number 1. Scroll to Phone Book, Y E S , Fixed Numbers, Y E S .
To activate a Closed User Group 1. Scroll to Settings, Y E S , Call Options, Y E S , Closed Groups, Y E S , Edit list, Y E S . 2. Scroll to the group you want to activate and press Y E S . 3. Select Activate. Calls can only be made within the selected user group. To call outside Closed User Groups You can decide whether outgoing calls to a non-CUG number are allowed. 1. Scroll to Settings, Y E S , Call Options, Y E S , Closed Groups, Y E S , Open Calls, Y E S . 2. Select On.
To check the Accepted Callers List • Scroll to Settings, Y E S , Call Options, Y E S , Call Screening, Y E S , Accepted List, Y E S . To Accept calls from the list 1. Scroll to Settings, Y E S , Call Options, Y E S , Call Screening, Y E S , Screening Mode, Y E S . 2. Select Accept some. Now you will only receive calls from the participants in the Accepted List. An icon is shown in standby. To reject all calls 1.
Handling More than One Call Simultaneously Your phone allows you to handle more than one call simultaneously. This means that you can put a call that is in progress on hold, while you make or answer a second call, and then switch between the two calls. You may also set up a Conference Call to have a joint conversation with up to five people. You may put an individual or a group of conference members on hold while you add other people to the conference call.
Receiving a Second Call If the Call Waiting service is on, you hear a tone in the earpiece if you receive a second call. The number or name of the caller is normally shown at the top of the display together with a list of the alternatives Answer, Busy and Release&answer. If the incoming call is a restricted number, the display shows Private. If the incoming call is a number without any CLI service, Unknown is shown.
Connect the two calls (Call Transfer) • Scroll to Call Handling, Y E S , Transfer call, Y E S . The two calls are now connected to each other, and you are disconnected from both calls. Note! The Call Transfer service may not be available on all networks. Join the two calls into a Conference Call • Scroll to Call Handling, Y E S , Join calls, Y E S . See ‘Conference Calls’ below.
Adding New Participants to the Conference Group You may put the conference group on hold and then add new participants. To add a new participant 1. Press Y E S to put the conference group on hold. 2. Call the next person you wish to include in the conference group. 3. Scroll to Call Handling, Y E S , Join calls, Y E S . You can include up to five participants in the conference group by repeating steps 1 to 3 above. To check the participants in the conference group 1.
Making a Call while a Conference Call Is in Progress You can put the conference group on hold and make another call. You can then switch between the new call and the conference call. To put the conference group on hold and make a new call 1. Press Y E S . 2. Enter the number you wish to call and press Y E S . To switch between the new call and the conference group • Press Y E S . To end the new call and return to the conference group • Press N O and then Y E S .
Setting Network Preferences Searching for Networks When you turn on the phone, it searches for the last accessed network. If this is not within range, you may use another network, provided your home network has an agreement that allows you to do so. This is called roaming. The order of preference in which the phone chooses a network is determined by a list of preferred networks on your SIM card. Your phone includes a number of functions that let you determine how it searches for a network.
All other networks without any icons are available, i.e. they are not included in the preferred or forbidden list on your SIM card but they may be used. Forbidden Networks The names of the forbidden networks are stored on your SIM card. If such a forbidden network is within range, it is left out when the phone searches for a network (automatic search mode).
To delete a network from the list 1. Scroll to Settings, Y E S , Networks, Y E S , Preferred Nets, Y E S . 2. Scroll to the network that you want to delete and press Y E S . 3. Select Delete. To rearrange the list 1. Scroll to Settings, Y E S , Networks, Y E S , Preferred Nets, Y E S . 2. Scroll to the network that you want to move and press Y E S . 3. Select Change priority. 4. Enter the new position within the list and press Y E S . Search Modes When you turn on your phone, it searches for a network.
Knowing the Call Time/ Call Cost During a call, the duration of the call is shown in the display. When you end the call, the call duration information is shown for another three seconds. If you subscribe to cost information, the call cost (or the number of call units) is displayed instead of the call duration. Total Call Time or Call Cost The Call Info menu allows you to check the total time or cost of your calls. To check the time/cost of the last call • Scroll to Call Info, Y E S , Last Call, Y E S .
Note! This service must be supported by your subscription and your network. If you do not specify a price per call unit, the number of call units is displayed during a call, and in Last Call and Total Cost in the Call Info menu. To enter the price per call unit 1. Scroll to Call Info, Y E S Options, Y E S , Set Fee, Y E S . 2. Enter your PIN2 and press Y E S . 3. Select Change price. 4. Enter the code for the currency you want, for example USD for US Dollars, and then press Y E S . 5.
Using Two Voice Lines If your subscription supports the Two Line Service, your phone will have two voice lines with different phone numbers, separate bills and perhaps different subscription services. This is useful for example if you want to keep business calls and private calls on separate lines. When you buy your phone, the names of the lines are normally Line 1 and Line 2, but you can change their names. You can only send text messages (SMS) on Line 1.
Voice Control Your phone allows you to: • voice dial - call someone by simply saying the name • answer and reject calls using your voice when connected to a handsfree kit To call someone, you only need to press Y E S until you hear a tone, say the name (voice label) linked with that person and your phone automatically dials the number. To answer or reject calls, say Answer or Busy. Preparing your Phone for Voice Dialing When you buy your phone, voice dialing is set to on.
Note! To use voice dialing with a vehicle handsfree unit, you need to record your voice labels in the car, when connected to a vehicle handsfree. Voice labels for phone book entries recorded in the phone will not be available in the car, and vice versa. For more information about the Vehicle Handsfree unit, see “Vehicle Handsfree” on page 93.
Instead of pressing and holding Y E S , as in step 1 above, you can slide and hold the volume key when the flip is open. A third alternative is to initiate voice dialing by just opening the flip, but then Start on Open must be on. To turn on Start on Open 1. Scroll to Settings, Y E S , Voice Control, Y E S , Start on Open, Y E S . 2. Select On. When Start on Open is on, an icon appears in standby.
Calling Card Calls When making international or long distance calls, you may not want your operator to charge you for these calls on your normal account. If you have a credit card or a calling card, you may want to redirect the charges to one of these accounts instead. The Calling card service lets you redirect the charges to either a credit card account or to a calling card account. You can save two separate card numbers in your phone. These numbers are protected by a four- to eight-digit phone lock code.
Note! Your service provider will give you the information needed for the verification codes. To delete a card number 1. Scroll to Phone Book, Y E S , Calling Cards, Y E S . 2. Scroll to the card number that you want to delete and press Y E S . 3. Select Delete. The question Delete? appears in the display. 4. Press Y E S . The card number has been deleted. To edit a card number 1. Scroll to Phone Book, Y E S , Calling Cards, Y E S . 2. Scroll to the card number that you want to edit and press Y E S . 3.
Sending and Receiving Fax and Data Calls Note! To be able to use various communications services you need the appropriate software such as a fax program, an e-mail program or an Internet browser. Sending Fax and Data Calls All fax and data calls are initiated from the appropriate computer software. To send fax and data calls you need to connect your phone to a computer, for example by means of an infrared modem and then start the appropriate software program.
Receiving Fax and Data Calls – Single Numbering If you have a SIM card that does not support separate fax and data numbers, the phone does not recognize the type of incoming call. Next Incoming Call Type If you want to receive a fax or data call you have to set the phone to one of these options in the Next Incoming sub-menu. You only see this menu if your phone detects that you do not have separate numbers for data, fax and voice.
Extras Alarm Clock The phone has an alarm clock, which you may find useful when travelling. When it is on, an icon is shown in the display. The alarm rings at the time set and the display flashes, even if the phone is turned off. The volume of the alarm signal is always increasing, provided the battery is attached and charged. The alarm rings for 60 seconds and is repeated every nine minutes, if you do not turn it off. After 60 minutes, the repeat function is turned off automatically.
Calculator The phone has a built-in calculator, which can add, subtract, divide and multiply. Press # to get +, -, x, /. • • Press C to delete a figure to the left of the cursor. • Press * to enter a decimal point. To use the calculator In this example we are going to divide 134 by 32. 1. Scroll to Extras, Y E S , Calculator, Y E S . 2. Enter 134. 3. Press # repeatedly until the division sign (/ ) appears. 4. Enter 32. 5. Press Y E S to get the answer. 6. To clear the display, press C .
To set a new time when the timer is running 1. Scroll to Extras, Y E S , Timer, Y E S , Set new time, Y E S . 2. Enter the time and press Y E S . The countdown begins. The timer is shown in standby mode. When the alert sounds, press any key to turn it off. To turn off the timer 1. Scroll to Extras, Y E S , Timer, Y E S . 2. Select Cancel. Note! The timer does not work when the phone is turned off. Games Your phone has two different games for your enjoyment.
Solitaire The object of Solitaire is to form four piles of cards, one per suit, running from ace to king. The cards are dealt out into seven columns. The last six columns have one or more cards facing downwards. If the top card in a column is removed, revealing the face-down card, you may turn it face up. Only kings, or stacks of cards beginning with a king may be moved to an empty column. Columns of cards are built up in descending order and alternating colour.
The Profile Concept Your phone includes a number of pre-programmed profiles. A profile is a group of settings which are set to suit a certain environment. For example, when you go to a meeting, you can just choose the Meeting profile and a number of settings that suit a meeting are set. Some accessories can choose a profile automatically. For example, when you place your phone in a vehicle handsfree unit, the In Car profile is chosen. For more information on automatic activation of profiles.
The table below shows the settings of each profile.
To change a profile setting 1. Scroll to Settings, Y E S , Profiles, Y E S , Edit profile, Y E S . A list of the profile settings appears. 2. Select a setting by pressing Y E S . 3. Change the profile setting according to your wishes. For information, see the relevant chapters “Personalizing Your Phone” on page 39, “Security for Your Phone and Subscription” on page 58, “Calling Card Calls” on page 79 and “Accessories” on page 90.
Accessories By using your T28z together with Ericsson original accessories, you have access to a large range of useful features, in addition to those you have when the phone is used separately. • Automatic forward of incoming calls when the phone is placed in a desktop charger • Portable handsfree calling • Handsfree calling in your car • Infrared communication between your phone and computer Note! This is one condition that the specific accessories exist in your market.
Desktop Charger If you use the T28z with a specific Ericsson Desktop Charger you have access to some useful features besides ordinary charging. You can choose to make the phone switch to the Home profile automatically and forward all calls to your home number when you place your phone in the charger. To be able to use these features, you need to make some settings the first time you place your phone in the desktop charger. Placing the Phone in the Desktop Charger 1.
5. Enter a phone number including the area code (for example, your home number) and press Y E S . A number you used before may be suggested to you. If so, press Y E S to choose the number, or enter another number. 6. The message Automatic activation on? appears. Press Y E S . The message Profile: Home appears to confirm your choice. You can also make these settings later, if you wish. In this case, you need to add the desktop charger to the Home profile, or another profile.
To answer a second call • Press the button on your Portable Handsfree once to answer the waiting call. The current call is now put on hold. When you press the button on your Portable Handsfree again, the second call is disconnected and the first call is retrieved automatically. To voice dial using the Portable Handsfree 1. Press and hold the button on your Portable Handsfree until you hear a tone. 2. Release the button and say a name (voice label) that you have recorded previously.
Tip! If you do not want your phone to switch profile automatically when you connect it to the Advanced Vehicle Handsfree, you need to turn the Auto Activation off. To do this, manually select the In car profile and set the Auto Activation to Off. Note! Your Advanced Vehicle Handsfree should be installed by professional personnel. For more information, please contact your local Ericsson retailer.
Basic Handsfree Basic Handsfree means that the phone handles the call in semi-duplex mode. This means that you cannot speak at the same time as the person at the other end of the line. Use this alternative only if Full Handsfree does not work properly. Full Handsfree Full Handsfree means that the phone handles the call in full duplex mode. This considerably increases the quality of speech, since you do not have to wait until it is your turn to speak.
Infrared modem With an Ericsson infrared modem you can connect your T28z to a computer via an infrared link. This makes the cable and PC card obsolete. If you want to use the infrared modem with a computer that is running Windows 95/98/NT 4.0, you can install PC software which allows you to manage the phone book in your mobile phone, send and receive SMS messages, fax and data calls, edit your mobile phone’s settings, browse the Internet or connect to your corporate network.
Press Y E S to turn automatic activation on, which means that the profile will be chosen automatically when the accessory is connected. Note! In addition to the portable and vehicle handsfree units, you can add another 12 accessories to a profile. Any accessory above this number will work as ordinary non-profile accessories. You cannot have the same accessory linked with several profiles. To remove an accessory from a profile 1. Scroll to Settings, Y E S , Profiles, Y E S , Accessories, Y E S . 2.
Online Services Imagine that you hear about a new service that your network operator is offering. You call your operator, explain that you want to subscribe to the service and suddenly, within seconds, you have a new menu in your phone that instantly lets you use the new service. You do not need upgraded software for your phone, but you may need to visit your network operator to get a new SIM card. The rest is all taken care of over the air.
New Menu A SIM card which supports the Online Services works in the same way as a normal SIM card. When you have inserted your SIM card and turned on your phone, your network operator may download data to your SIM card. After the first data download and after restarting your phone, the proactive SIM offers a new menu in the phone. The menu offers you new features and services, which can be used instantly. On your T28z, this menu appears under the Extras menu.
In order for your new SIM settings to take effect, you have to turn off your phone and then turn it on again. Note! After a data download the phone may not work and you will not be able to use it until you restart it. This feature is operator dependent and will probably not happen very often. SIM Card Initiated Features The SIM card may prompt you to make a call. This could happen even if you are already engaged in a call.
Additional Information Quick Keys 102 Troubleshooting 104 Ericsson Mobile Internet 106 Glossary 107 Guidelines for Safe and Efficient Use 111 Index 123
Quick Keys Several keys on your phone can be used to optimize the phone’s functionality and decrease the number of times you need to press a key. Some of the key combinations demand that your phone is in a certain mode and some can be made from the standby mode. The table describes some of the most useful key combinations. To...
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Troubleshooting This chapter lists some problems that you might encounter while using your phone. Some problems require that you call your service provider, but most of the problems you encounter are easy to correct yourself. Error Messages Insert Card Insert card There is no SIM card in the phone or you may have inserted it incorrectly. Insert a SIM card. See “The SIM Card” on page 5. Insert Correct Card Insert correct card The phone is set to only work with certain SIM cards.
Phone Locked Phone locked The phone is locked. To unlock the phone, see “The Phone Lock” on page 59. Phone Lock Code: Phone lock code: Your phone comes with the phone lock code, 0000. You can change it to any four-to eight-digit code. See “The Phone Lock” on page 59. Number not Permitted Number not permitted The Fixed Dialing function is on and the number you have dialed is not part of your fixed numbers list. See “Fixed Dialing” on page 61.
Ericsson Mobile Internet When you are on the move and in need of communication and information, the Mobile Internet is the answer. The Mobile Internet is a service supplied by Ericsson to make it easier for you to communicate and receive information quickly, wherever you are. It gives you access to various messaging services, on-line customer services, user manuals and other useful information.
Glossary Advice of Charge (AoC) enables you to monitor the cost of calls made from your mobile phone. Details of the last call and total calls made are shown in the phone display. To use this service, it must be supported by your network. Area Information (AI) is a service that allows you to receive messages about pre-set topics i.e. weather forecasts, road reports, etc. To use this service, it must be supported by your network.
Full Duplex in handsfree equipment, means that both parties on the phone can talk at the same time. The opposite is simplex mode when one party talks and the other must wait for his/her turn. GSM 1900 is a digital network working on a frequency of 1900 MHz. It is used in the Americas. International (+) sign mobile phone (+) sign that automatically adds the correct international code in front of a telephone number when dialing out of a country. You then have to enter the code of the country you are calling.
Phone Book a memory in your mobile phone or SIM card where phone numbers can be stored and accessed alphabetically or by position. PIN Personal Identification Number – a code used for all GSM-based phones to establish authorization for access to certain functions or information. The PIN code comes with your subscription. PIN2 Personal Identification Number 2 – an authorization code which is used only for special services. The PIN2 code comes with your subscription.
Short Message Service (SMS) allows messages of up to 160 characters to be sent and received via the network operator’s message center to your mobile phone. Messages are stored if the phone is off or out of reach ensuring that they reach you. To use this service, it must be supported by your network. SIM card Subscriber Identity Module card – a card that must be inserted in any GSMbased mobile phone. It contains subscriber details, security information and memory for a personal directory of numbers.
Guidelines for Safe and Efficient Use Since its introduction in the mid 1980s the mobile phone has been one of the most exciting and innovative products ever developed. Your phone can help you to stay in touch with your office, your home, emergency services and others. Safety Exposure to Radio Frequency Signals Your wireless handheld portable telephone is a low power radio transmitter and receiver. When it is ON, it receives and also sends out radio frequency (RF) signals.
Phone Operation NORMAL POSITION: Hold the phone as you would any other telephone with the antenna pointed up and over your shoulder. TIPS ON EFFICIENT OPERATION: For your phone to operate most efficiently: • Extend your antenna fully (where applicable). • Do not touch the antenna unnecessarily when the phone is in use. Contact with the antenna affects call quality and may cause the phone to operate at a higher power level than otherwise needed.
Pacemakers. The Health Industry Manufacturers Association recommends that a minimum separation of six (6”) inches be maintained between a handheld wireless phone and a pacemaker to avoid potential interference with the pacemaker. These recommendations are consistent with the independent research by and recommendations of Wireless Technology Research. Persons with pacemakers: • Should ALWAYS keep the phone more than six inches from their pacemaker when the phone is turned ON.
Potentially Explosive Atmospheres Turn your phone OFF when in any area with a potentially explosive atmosphere and obey all signs and instructions. Sparks in such areas could cause an explosion or fire resulting in bodily injury or even death. Areas with a potentially explosive atmosphere are often but not always clearly marked.
• To reduce risk of electric shock, unplug the unit from the power source before attempting any cleaning. Once unplugged, use a soft cloth lightly dampened with water for cleaning. • DANGER - Never alter the AC cord or plug. If the plug will not fit into the outlet, have a proper outlet installed by a qualified electrician. Improper connection can result in risk of electric shock. • Don’t twist the antenna. Excess twisting will damage the antenna.
• Keep away from children and do not allow the battery to be placed in their mouth. Battery electrolytes may be toxic if swallowed. Avoid battery electrolyte contact with your skin and eyes. • Do Not use a damaged battery or charger. • Turn off your phone before removing the battery. • Do Not expose the battery to water or other liquids. • Avoid dropping the battery while removing it from the phone. • Avoid puncturing or crushing the battery. • Only use the battery for its intended purpose.
because a person’s RF exposure decreases rapidly with distance from the source. The safety of so-called “cordless phones,” which have a base unit connected to the telephone wiring in a house and which operate at far lower power levels and frequencies, has not been questioned. How much evidence is there that hand-held mobile phones might be harmful? Briefly, there is not enough evidence to know for sure, either way; however, research efforts are on-going.
cumulative hours of mobile phone use. Most cancer causing agents increase risk with increased exposure. An ongoing study of brain cancers by the National Cancer Institute is expected to bear on the accuracy and repeatability of these results.1 2. Researchers conducted a large battery of laboratory tests to assess the effects of exposure to mobile phone RF on genetic material.
In summary, we do not have enough information at this point to assure the public that there are, or are not, any low incident health problems associated with use of mobile phones. FDA continues to work with all parties, including other federal agencies and industry, to assure that research is undertaken to provide the necessary answers to the outstanding questions about the safety of mobile phones.
• support needed research into possible biological effects of RF of the type emitted by mobile phones; • design mobile phones in a way that minimizes any RF exposure to the user that is not necessary for device function; and • cooperate in providing mobile phone users with the best possible information on what is known about possible effects of mobile phone use on human health.
Where can I find additional information? For additional information, see the following websites: • Federal Communications Commission (FCC) RF Safety Program (select “Information on Human Exposure to RF Fields from Cellular and PCS Radio Transmitters”) http://www.fcc.gov/oet/rfsafety • World Health Organization (WHO) International Commission on NonIonizing Radiation Protection (select Qs & As) http://www.who.int/emf • United Kingdom, National Radiological Protection Board http://www.nrpb.org.
122 Guidelines for Safe and Efficient Use
Index A Add accessories to a profile 96 Alarm 83 Alarm indicator 11 Alarm signal 42 Answered calls indicator 35 Answering calls 16 Answering mode 95 Answering service. See Voice Mail Area information 54 message types 54 receiving area messages 55 Assembling the phone 5 B Banking by phone 32 Battery 6 attaching 6 charging 6, 7 detaching 6 Bell. See Alarm indicator Blocking calls. See Restrict calls C Calculator 84 Call blocking.
Display greeting text 43 language 10, 43 light 43 Display information 11 DTMF tones 17 E Emergency calls 15 Emergency number 15 Enable caller ID 36 Error messages 104 F Fax, sending and receiving 81 Features 20 Fixed dialing 61 activating 62 Fixed numbers 62 editing 62 storing 62 Flip 14, 69 Forward Calls 56 activating 57 checking status 57 forward indicator 11, 57 incoming calls 56 Forward calls activating 57 cancelling 57 Forward indicator 11, 57 G Games 85 Glossary 107 Greeting text in the display 43
N Name label 29 Network forbidden networks 71 preferences 70 preferred networks 71 search modes 72 selecting 70 Note Pad 18 O Online services 98 Overview 4 P Personal ring signal 40 Phone book 27 checking status of memory 34 creating 27 edit a phone number 30 e-mail addresses 33 entering letters 28 erasing phone number 31 groups 33 international numbers 27 keeping up to date 30 memory 27 memory full 31 overwrite protection 31 shortcuts 30 Phone lock 59 activating/cancelling 60 auto lock 59 changing the se
SIM card lock activating 59 cancelling 59 unlocking 58 SMS 46 composing messages 47 deleting a message 52 editing messages 47 enabling phone for sending 46 forwarding messages 52 message types 48 reading stored messages 53 receiving messages 50 reply requested 49 replying to messages 52 sending messages 47 storing messages 52 templates 50 types 49 SMS indicator 11 Speed dialing 30 Stop watch 84 Stored messages (SMS) reading 53 T Telephone banking 32 Text messages (SMS) 46 Time 44 format 44 setting 44 Timer
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