Ericsson Mobile Organizer 5.
Ericsson Mobile Organizer 5.1 Enterprise Edition User Guide for S80 Preface Welcome to Ericsson Mobile Organizer (EMO) 5.1 Enterprise Edition, which offers a full range of mobile office applications to help you keep up with your important emails, calendar and contacts. EMO 5.1 Enterprise Edition uses Push technology, so there is no need for synchronization and no delays in getting the latest information. EMO provides secure, real-time, wireless access to enterprise applications through your mobile device.
Ericsson Mobile Organizer 5.1 Enterprise Edition User Guide for S80 Table of Contents 1 Introducing EMO Enterprise Edition 4 1.1 Installation Package 1.2 Prerequisites for Installation 1.2.1 Network Connections 4 4 4 2 Installation and Activation 5 2.1 2.2 Installing EMO Activating EMO 5 7 3 Settings and Tools 12 3.1 Settings 3.1.1 Connection Settings 3.1.2 Email Settings 3.1.3 Calendar Settings 3.1.4 Contacts Settings 13 13 14 15 15 4 16 Using EMO 4.1 Starting the EMO Application 4.
Ericsson Mobile Organizer 5.1 Enterprise Edition User Guide for S80 1 Introducing EMO Enterprise Edition 1.1 Installation Package EMO 5.1 Enterprise Edition for devices running Nokia Series 80 operating system, such as Nokia 9300, is delivered as a standard Symbian installation file. You can recognize the file by the .SIS extension. The name of the installation file for Series 80 devices includes characters ‘S80’. 1.
Ericsson Mobile Organizer 5.1 Enterprise Edition User Guide for S80 2 Installation and Activation This chapter describes how to install EMO to your mobile device and activate the application. Note that only one device can be used for each email account. When you wish to change to a new device, the old device should be uninstalled first. 2.1 Installing EMO Please follow these steps to install EMO to your mobile device: 1. 2. Copy the EMO installation package (.SIS file) to the device.
Ericsson Mobile Organizer 5.1 Enterprise Edition User Guide for S80 Figure 3. Language Selection Example with Swedish Selected on Device 6. You will be requested to select the location for the installation. You can select either the device or memory card. Figure 4. Installation Target 7. Read the license terms, and press Yes. Figure 5. License Agreement 8. A screen asks you where you wish to add the shortcut. Select Desk. You can also add a shortcut from other locations if you wish. Press Ok.
Ericsson Mobile Organizer 5.1 Enterprise Edition User Guide for S80 9. You will receive a confirmation message stating that the software was installed. Press Ok. Figure 7. Installation Successful 10. 2.2 The installation is now complete. Activating EMO In order to start receiving emails, EMO needs to be activated to the service.
Ericsson Mobile Organizer 5.1 Enterprise Edition User Guide for S80 2. A screen asking for the Access Point (APN) appears. Select your access point and press Next. For more information on setting the APN see section 1.2.1 Network Connections. Figure 10. Internet Connection 3. A screen asking you to select if you want calendar and contacts to be synchronized is displayed. Choose the services you want to use (default is that Calendar and Contacts are synchronized). You can change this selection later on.
Ericsson Mobile Organizer 5.1 Enterprise Edition User Guide for S80 Figure 12. Replace Or Merge Calendar 5. After this, a connection is established. If there is a problem with the APN (access point) a connection error will be displayed. You can cancel the installation and go and set the correct APN. See section 1.2.1 Network Connections chapter above for details. The installation resumes from where you left off when you start the EMO application. 6.
Ericsson Mobile Organizer 5.1 Enterprise Edition User Guide for S80 Figure 14. Example Activation Email NOTE: The Activation Code includes your personal encryption key for the service. Therefore, you should send this code to your IT Administrator in a secure way. You can, for example: 8. ! Inform it via a voice call ! Send it via SMS ! Send it via email, but only if you email it inside your company’s internal network.
Ericsson Mobile Organizer 5.1 Enterprise Edition User Guide for S80 9. Installation and activation is now complete. Press Continue. You will be shown a status screen. Figure 16. Status Screen 10. Select Hide to close the screen and leave it running in the background. You can now start using EMO. If you prefer not to receive a sound notification each time an email arrives, select Settings and disable the sound notification. See Section 3 Settings and Tools for details.
Ericsson Mobile Organizer 5.1 Enterprise Edition User Guide for S80 3 Settings and Tools EMO 5.1 Enterprise Edition has been designed to perform all basic configurations during installation and activation. This chapter describes in detail what kinds of settings and tools you can use to help you utilize the services efficiently and optimize your mobile email, calendar and contact experience. The settings and tools are explained in this chapter.
Ericsson Mobile Organizer 5.1 Enterprise Edition User Guide for S80 Tools menu has the following sub-items: Figure 18. Tools Menu ! Settings are explained below in a separate chapter. ! Clear mailbox allows you to empty the inbox on the device. The emails will be kept on the server. Should you wish to delete the emails from the server, go to the inbox, select them all and choose delete.
Ericsson Mobile Organizer 5.1 Enterprise Edition User Guide for S80 ! Access point defines the APN used to connect to the Internet. For more information on setting the APN see section 1.2.1 Network Connections above. Your service provider can give more information about access points. ! Keepalives defines if EMO is allowed to send keepalive signals.
Ericsson Mobile Organizer 5.1 Enterprise Edition User Guide for S80 3.1.3 Calendar Settings On the Calendar tab you find the following settings: Figure 21. Calendar Settings ! Calendar defines if calendar data is kept synchronized with the calendar on your mail server and vice versa. ! Synchronize days in past allows you to control how old calendar events are synchronized to your device. Events beyond this limit are not removed, but possible changes to older events are not synchronized. 3.1.
Ericsson Mobile Organizer 5.1 Enterprise Edition User Guide for S80 4 Using EMO EMO 5.1 Enterprise Edition offers a full range of mobile office applications to help you keep up with your important emails, calendar and contacts. This chapter describes how to use EMO. 4.1 Starting the EMO Application EMO starts automatically in the background when you switch your device on. Therefore, you do not have to do anything special to get it running.
Ericsson Mobile Organizer 5.1 Enterprise Edition User Guide for S80 4.2.2 Writing a New Email You can start writing a new mail by pressing the Write message command button in the Messaging application and selecting EMO Mail as type. Figure 24. New Email Enter the recipients email address in the To and Cc fields. Email addresses can be added from your personal or corporate contacts by pressing the Recipient command button. Figure 25.
Ericsson Mobile Organizer 5.1 Enterprise Edition User Guide for S80 Figure 27. Selecting a Contact from the Corporate Contacts You can add attachments by pressing the Insert file command button. Enter your text in the Subject and the message body fields. Press the Send button to send your email. 4.2.3 Reading Emails and Attachments Read the email by navigating to it in the EMO Mail folder using the Joystick and pressing the Open command button. Unread items are shown in bold.
Ericsson Mobile Organizer 5.1 Enterprise Edition User Guide for S80 Figure 29. Forward on File Menu ! Forward: Forward is available from the File menu. Press the Menu button to open it. Selecting Forward lets you enter recipients to forward the message to. Figure 30. Edit, View, and Tools Menu There are a number of useful functions available on the Edit, View and menus. For more information on these functions, please turn to your device manual. 4.2.
Ericsson Mobile Organizer 5.1 Enterprise Edition User Guide for S80 Figure 32. Write Menu In Inbox There are also a number of other functions available from the menus. Please consult your device manual for information on these. 4.2.5 Attachment Handling Attachments (or very long emails above a certain limit) are truncated in order to save bandwidth and in order to avoid unnecessarily downloading large attachments that you would perhaps only open on your desktop anyway.
Ericsson Mobile Organizer 5.1 Enterprise Edition User Guide for S80 4.3 Managing Calendar Appointments With the EMO calendar active, your calendar changes are immediately mirrored when a change occurs either on the device or your calendar server. This allows you to keep up-to-date with your important appointments regardless of where you are. Calendar invitations are indicated by the -icon in the email. Figure 34.
Ericsson Mobile Organizer 5.1 Enterprise Edition User Guide for S80 5 Uninstalling EMO This chapter describes how to uninstall EMO from your mobile device. 1. Pause EMO. 2. Go to Tools > Control panel > Data management > Application manager from the Desktop. 3. Press the Select command button. 4. From the Installed software list, select EMO and press Remove. Figure 35. Uninstallation 5. Confirm the operation. You will be prompted whether you want to keep the settings.
Ericsson Mobile Organizer 5.1 Enterprise Edition User Guide for S80 6 Troubleshooting and FAQ This chapter presents steps to perform on your mobile device if you want to check that it is working correctly and to locate possible errors as well as frequently asked questions (FAQ). 6.1 Troubleshooting It is highly recommended that you perform these tests before you contact your IT administrators for additional support. 1. Check the status of EMO - The status screen should show Connected 2.
Ericsson Mobile Organizer 5.1 Enterprise Edition User Guide for S80 6.2 Frequently Asked Questions Question: How do I prevent my data from falling into the wrong hands if my device is stolen? Answer: To minimize the security risk resulting from theft you can do the following things: ! You can report the theft to your administrator, who can remotely clear the data synchronized to the device (emails, contacts and calendar).
Ericsson Mobile Organizer 5.1 Enterprise Edition User Guide for S80 7 Additional Support 7.1 Additional support For additional support on using the EMO service: • Contact your IT administrator • Contact your company’s PC HelpDesk For additional help on your phone’s mobile connectivity, please contact your phone manufacturer or your service provider.
Ericsson Mobile Organizer 5.1 Enterprise Edition User Guide for S80 Copyright © 2005. Ericsson Enterprise AB. All rights reserved. This document contains proprietary information, which is protected by copyright.