Quick Reference Guide

38 Reinstalling Software
FILE LOCATION: C:\Windchill Projects\Mini_Cooper\SQRG\A00\EN\Source\software.fm
DELL CONFIDENTIAL – PRELIMINARY 6/12/08 - FOR PROOF ONLY
NOTE: The User Account Control window may appear. If you are an
administrator on the computer, click Continue; otherwise, contact your
administrator to enter the Device Manager.
3 Right-click the device for which the new driver was installed and click
Properties .
4 Click the Drivers tab → Roll Back Driver .
If Device Driver Rollback does not resolve the problem, use System Restore
(see "Restoring Your Operating System" on page 69) to return your computer
to the operating state that existed before you installed the new driver.
Using the Drivers and Utilities Media
Before using the Drivers and Utilities media, try the following:
• Windows Device Driver Rollback (see "Returning to a Previous Device
Driver Version" on page 67)
• Microsoft System Restore (see "Using Microsoft
®
Windows
®
System
Restore" on page 70)
1 With the Windows desktop displayed, insert your Drivers and Utilities
media
.
If this is your first time using the
Drivers and Utilities media, go to step 2.
If not, go to step 5.
2 When the Drivers and Utilities media installation program starts, follow
the prompts on the screen.
NOTE: In most cases, the Drivers and Utilities program starts running
automatically. If it does not, start Windows Explorer, click your media drive
directory to display the media contents, and then double-click the autorcd.exe
file.
3 When the InstallShield Wizard Complete window appears, remove the
Drivers and Utilities media and click Finish to restart the computer.
4 When you see the Windows desktop, reinsert the Drivers and Utilities
media.
5 At the Welcome Dell System Owner screen, click Next .
The drivers that are used by your computer are automatically displayed in
the
My Drivers—The ResourceCD has identified these components in
your system
window.