User`s guide

MBR L13 – User’s Guide
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For information about applying a Class of Service to an extension, see the Analog Extensions and VoIP Extensions
sections.
For information about assigning a Class of Service to a dial plan, see outgoing calls routing section.
 To create a new Class of Service:
1. Navigate to Services  Voice  Class of Service. The Class of Service screen appears.
Figure 99 Class of Service Screen
2. Click the New Class link. The Edit Class screen appears.
Figure 100: Edit Class Screen
3. Under Class Name, enter a name for the new Class of Service. The name can contain up to 32 characters.
4. Click OK. The Edit Class screen closes, and the Class of Service screen is displayed again. The new Class of
Service appears in the list of classes. It can be applied to extensions and assigned to dial plans.
3.7.3.7 Hunt Groups
The L13 PBX features Hunt Groups for automatic distribution of incoming calls to two or more extensions. This allows
you to set up groups of extensions to handle different types of operations. In this case, Transfer to Hunt Group is
added as a menu option in the Edit Incoming Call Routing screen (see section 3.7.3.3).
 To define a hunt group:
1. In the main IP-PBX screen (Services  Voice), click the Hunt Groups tab. The Hunt Groups screen appears.
Figure 101: Hunt Groups screen
2. Click the New Hunt Group link to create new hunt group. The Hunt Group Parameters screen appears.