User guide

Advanced Configuration
1553-ZAT 759 94 Uen A – October 2004
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The Health Check may take up to three minutes to complete.
2 Once the health check has finished running, the Health Check:
Complete page is displayed. The most important details displayed on
this page are the Result, Test and Diagnostic information:
− Result; tells you the overall result of the health check.
− Test; if the health check fails, this tells you which test caused the
failure. The first test that fails stops the health check completely –
no other tests are run after the first failed test. If the health check is
successfully completed, “User Diagnostics complete” is displayed.
− Diagnostic; if the health check fails, this provides technical
information about the likely cause of a health check failure. If a
failure occurs, you will need to give this information to your ISP’s
support team. If the health check is successfully completed, no
diagnostic information is displayed.
For example, if you run the Health Check on your device when the DSL
port is not connected, the following information may be displayed:
This page tells you that the result failed. The test that caused the health
check to fail was the physical connection test. The diagnostic
information displays details about the failure that you can pass on to
your ISP support team.
This page also contains links to the Start page (including current
configuration information) where it may be worth checking the settings
if the health check failed.