User guide

Troubleshooting
82 (98) EN/LZT 108 6492 R1
April 2003
Problem Troubleshooting Suggestion
You forgot/lost your Configuration
Manager user ID and/or Password.
You can reset the HM210dp/di to the default configuration
by pressing the Reset button for 3 times on the back panel of
the device (using a pointed object such as a paper clip).
WARNING! Resetting the HM210dp/di removes any
custom settings and returns all settings to their default
values.
Cannot access the Configuration
Manager program from your browser
Use the PING utility to check whether your PC can
communicate with the LAN IP address (by default
192.168.1.1) of the HM210dp/di. If it cannot, check the
Ethernet cabling.
Verify that you are using Internet Explorer v5.0 or later, or
Netscape Navigator v5.0 or later. Support for Javascript®
must be enabled in your browser. Support for Java® may
also be required.
Verify that the PCs IP address is defined as being on the
same subnet as the IP address assigned to the LAN port on
the HM210dp/di.
Changes to the Configuration Manager
program are not being retained.
Make sure to use the Commit & Reboot function after
making any changes.