Specifications

APPLICATIONS12
iPECS ClickCall
Signicantchange
inyourofce
communications
RCC Client for
Lync
RemoteCallControlclientfor
LyncworkwithRCCgateway
iPECSClickCallisasmartapplicationusedtomakecommunications
simplerandeasierwhenworkingwithaPC.
AllyouneedtodoisdragatelephonenumberfromanyWindows
applicationsuchasawebsite,Windowsdocumentoranyapplication
runningonyourPC.
Youdon’tneedtomemorizeaphonenumbertomakeacallfroma
desktopphone.Youcanevenreducethechancesofdelaysormistakes
madebypressingbuttonswhenmakingacallindesktopphone.
Youwillbesatisedwiththeresultofaverysimpleandsmallchange.
iPECSRCCGatewaysolutionforlinkagewithMicrosoftLynccomposed
with“RCCGateway”and“RCCClient”.It’spossibletohandleoutgoing/
incomingcallswithasimpleclick.iPECSRCCGatewaysolution’svarious
scenariosandfeaturesincreasestaff’sproductivityandefciency.
Features
• MakedesktopphonecallsfromyourPC
• Supportoutgoingcall
• Showdialedcalllog(10ea)
• Setupdialinginformation
• Multiplelanguagesupport
• Exit/setupthroughtheiconintheWindowstray
RCC Client features
• LinkagewithbothdeskphoneandLyncclientpresence
• DeskphonecontrolinRCCClient
RCCGatewayfeatures
• EVcall(PC)option/RCCcall(Phone)option
• Whenusergetincomingcall,RCCClientandDeskphoneprovidepop-upand
 ringtogether(Dualring)
-EVPop-up-->EVcall(PC)
 -RCCPop-up-->RCCcall(phone)
• OutgoingcallwithsimpleclickonClient(TrunkorExtension)
• DeskphonecontrolonClient(Disconnect,Hold,Calltransfer)
• CMmobileextensionfeatureforbothdeskphoneandclientsupportparingfeature
• Usercanrecognizeotheruser’sclientordeskphonepresence