Installation and User Manual for use with Ericsson Fixed Cellular Terminal F200 series Help Line No: 1902 224 551 © 2002 MobileIT Solutions Data Pty Ltd All rights reserved www.mobileit.com.
Contents Contents................................................................................................2 1. Introduction ........................................................................................5 1.1 Software Licence Agreement ...............................................................................5 1.2 Product Overview...............................................................................................7 2. Installation ............................................
7. The File Menu ..................................................................................... 48 7.1 Phone Book…................................................................................................... 48 7.2 Quick SMS ...................................................................................................... 48 7.3 Scheduled SMS(s)............................................................................................ 52 7.4 Export Received Log to XLS… ....................
10.12 SMS Message(s) NOT Sent… .......................................................................... 70 10.13 Type GSM Number… ..................................................................................... 70 10.14 Type Your Message… .................................................................................... 70 11. Un-Installing DeskTop.SMS.................................................................... 71 12. Appendices ..............................................................
1. Introduction 1.1 Software Licence Agreement Important. Please read carefully. This MobileIT End-User Licence Agreement (hereafter known as "EULA") is a legal agreement between you (the "User") and MobileIT Solutions Data Pty Ltd ("MobileIT"), for DeskTop.SMS software including computer software, associated media, licence key or file, printed materials and "on-line" or electronic documentation ("Software"). The terms of this EULA incorporate the entire MobileIT DeskTop.
TERMINATION: Without prejudice to any other rights, MobileIT may terminate this agreement if you fail to comply with the terms of this EULA or the MobileIT Reseller Distribution Agreement is terminated (if the end-user of this Software is a MobileIT VAR). In such event, you must destroy or return to MobileIT all copies of the Software and all of its associated component parts.
1.2 Product Overview In today’s world, communicating fast and cost-effectively is essential. Good communication can be the difference between winning a contract or losing a valued client. To address the need for fast and efficient communications, MobileIT have developed DeskTop.SMS, the ultimate PC to mobile phone text messaging solution. With DeskTop.SMS, text messages can be sent from your PC through a GSM modem to either an individual, a number or individuals or a specific group.
2. Installation To start using DeskTop.SMS you must install the ERICSSON Fixed Cellular Terminal and your copy of DeskTop.SMS onto the PC. The following section is designed to guide you through the installation process. 2.1 Pack Contents Before you begin, please verify all contents of the DeskTop.SMS sales package are present as follows: CD-ROM containing a copy of the DeskTop.SMS software and user manual Document containing your personal DeskTop.
2.3 Installing the ERICSSON Fixed Cellular Terminal The ERICSSON Fixed Cellular Terminal enables connections to be made to the GSM 900/1800 (1900) mobile radio network via your PC. The Ericsson FCT F200 SERIES supported terminals. Most of the models of the F200 Series FCT-s are capable of data and fax communication. Following are explained the characteristics of those models supporting data transmission and the application where they best fit. · F221m Residential.
The LED indicators, positioned at the front of the unit, indicate GSM state, SIM state, Power and Maintenance state and fatal hardware errors. Important. The SIM card must be inserted before connecting the modem to the power supply and must not be removed until the power has been switched off. Insertion or removal of the SIM card with the modem power supply on may cause irreparable damage. Important. Please ensure that the SIM card does not require a PIN code to be entered for it to connect to the network.
on MicrosoftÒ WindowsÒ) to talk to the modem via the allocated COM port. If the modem has been installed correctly, you will be able to issue AT commands. Installation of the ERICSSON Fixed Cellular Terminal is now complete. Please proceed to the next section.
2.4 Installing the DeskTop.SMS Software The DeskTop.SMS software uses the ERICSSON Fixed Cellular Terminal to send and receive text messages across a mobile phone network. Please verify that you have installed the ERICSSON Fixed Cellular Terminal before you continue. To install the DeskTop.SMS application, please follow this procedure: Turn your PC on. Ensure all running applications have been closed (this prevents shared-file access violations). Remove the DeskTop.
The third setup window asks the location to which DeskTop.SMS will be installed on your hard disk drive. The default location is set to C:\Program Files\DeskTop_SMS (where C is the letter of your hard disk drive). If the default location is suitable, click on Next to continue. If you wish to change the default directory to install DeskTop.
The installation program will now copy files required by DeskTop.SMS to the selected directory. When the progress bar is full, file copying has been completed. The installation program will create the DeskTop.SMS Start menu and Desktop icons. Look for the DeskTop.SMS icons in the Programs group on the Start menu. The installation program will now present the Finished window to indicate that it has finished installing DeskTop.SMS. Click on Close to exit from the program. Installation of DeskTop.
2.5 Running DeskTop.SMS for the First Time The first time you run DeskTop.SMS, you will be asked to set the parameters of your ERICSSON Fixed Cellular Terminal. This section will guide you through setting the modem parameters. To run the DeskTop.SMS application, please follow this procedure: You can initialise DeskTop.SMS by either clicking on its Start menu icon or by clicking on its Desktop icon. Please note that the DeskTop.SMS icon in the Start menu will be found in the Programs group. DeskTop.
DeskTop.SMS will now continue loading. When first installed, DeskTop.SMS will be in Evaluation mode. Please refer to the following section regarding the limitations of the un-licenced Evaluation mode and how to register your product. 2.6 Evaluation Mode and Registering DeskTop.SMS When the DeskTop.SMS software is first installed, it is set to Evaluation mode. This un-licenced mode of DeskTop.SMS is designed to allow you to evaluate the features of the program.
To register your copy of DeskTop.SMS, please follow this procedure: If you wish to register your copy of DeskTop.SMS and have a valid registration code (found in the DeskTop.SMS sales package), do so as follows: click on the Register button of the Evaluation Mode window or alternatively, click on the Register your copy option of the DeskTop.SMS Help menu. If you do not have a valid registration code (e.g.
Once you have entered all of the required information, please click on the Validate Key button to verify your registration code. If your registration code is valid, DeskTop.SMS will report Validation successful… and will display the licence information in the About box on the main window. If however your registration code was not validated, DeskTop.SMS will report that you have entered an Invalid Activation key. You will need a valid registration code in order to register your copy of DeskTop.SMS.
3. Sending Text Messages The main window of DeskTop.SMS is the base from which you will be able to compose, send, receive and organise SMS text messages. This section will describe how you can compose and send a text message. 3.1 New Message Controls You will notice that DeskTop.SMS has three tab sections on the main window. These tab sections are known as the New Message tab, the Messages Received tab and the Messages Sent tab, and are used to send and organise text messages.
3.2 Sending a New Text Message To send a new text message using DeskTop.SMS, please follow this procedure: Have the DeskTop.SMS main window open displaying the New Message tab. Type your text message using the Composure box. Please note that SMS text messages allow a maximum of 160 characters per message and do not allow "Enter"/carriage-returns. DeskTop.SMS displays the number of characters you have typed above the Composure box.
Now you may send the text message by clicking on the Send button. This instructs DeskTop.SMS to initialise the GSM modem and send your text message over the mobile phone network. Whilst the ERICSSON Fixed Cellular Terminal is being initialised, ready to send your text message, DeskTop.SMS will display a Please wait. Looking for modem… notification. Once the modem has been initiated, DeskTop.SMS will send your text message over the mobile phone network to the recipient GSM/CDMA mobile phone.
3.3 Viewing the List of Sent Text Messages To view the list of sent text messages, please follow this procedure: Have the DeskTop.SMS main window open displaying the Messages Sent tab. The Messages Sent tab will display a database record of all of the previously sent text messages as a table. There are three columns within the Messages Sent table.
You may select an entry by clicking on the left-hand side of the table adjacent to the entry or by clicking on the entry itself. This will mark the selected entry and will keep the table position when switching between tabs. You can use the Copy command on the Messages Sent table. Text message records remain in the table until they are manually deleted. To delete a single record, first select the record as described above and click on the Delete current record button.
4. Receiving Text Messages DeskTop.SMS will receive SMS text messages automatically. At predefined intervals, DeskTop.SMS checks the SIM card in your ERICSSON Fixed Cellular Terminal for new messages. If it finds a new text message, it will report that a New SMS has arrived. Would you like to read it now?. Clicking on the Yes option will open the newly arrived text message in the Messages Received tab.
4.1 Viewing the List of Received Text Messages To view the list of received text messages, please follow this procedure: Have the DeskTop.SMS main window open displaying the Messages Received tab. The Messages Received tab will display a database record of all of the received text messages as a table. There are three columns within the Messages Received table.
If the GSM number of the sender corresponds to Phone Book entry, their name will appear in the Name column. If not, then only the GSM number will be shown. The Messages Received table will record received text messages in chronological order. The most recently received message will be displayed on the top row and the oldest message will be displayed at the bottom. There are four rows within the Messages Received table.
If you wish to delete all of the records in the Message Received table, click on the Delete all records button. You will be asked to confirm your action by the Messages Received table update… window. If you click on Yes, this will irreversibly remove all records from the database. If you click on No, you will return to the Messages Sent tab without having deleted any records. Important. Deleted records CANNOT be restored.
5. Exporting Message Records All of the text messages in the Messages Received and Messages Sent tables can be exported to an external file. Exporting your message database is a useful way of backing-up your text message correspondence for future reference. All files are exported in .XLS spreadsheet format to be compatible with MicrosoftÒ Excel. 5.1 Exporting Received Message Records To export the Messages Received database to an .XLS file, please follow this procedure: Have the DeskTop.
Check in the folder for the exported file and view in MicrosoftÒ Excel. Examining the export file, you will notice that there are four columns: The name column is a list of the names of the senders as found in the Phone Book. If the sender does not have a Phone Book entry, this cell will be left blank. The phoneno column is a list of the GSM phone numbers of the senders. The smsdatetime column is a list of the dates and times that the messages were received (in MM/DD/YYYY hh:mm:ss format).
DeskTop.SMS will always export the Messages Sent database file to the root folder where you installed the application (e.g. C:\Program Files\DeskTop_SMS by default). You cannot change the location of the export. DeskTop.SMS will report Export completed successfully and stored as Excel XLS file C:\Program Files\DeskTop_SMS\Outsms_29042002_1.XLS.
6. The Phone Book The DeskTop.SMS Phone Book is used to store the names and numbers of your contacts. To access the Phone Book, please follow this procedure: Have the DeskTop.SMS main window open and click on the File menu. Select the Phone Book… option (or simply press CTRL-N). You may also open the Phone Book by clicking on the Phone Book button on the main window.
6.1 Creating a New Phone Book Entry To create a new Phone Book entry, please follow this procedure: Have the Phone Book window open and click on the Add New Record button. This will open up the entry fields. In the Name field, please enter the name of the contact (maximum 40 characters). In the Phone No field, please enter the GSM mobile phone number of the contact (maximum 15 numbers). Important. Please ensure that the GSM number entered is in the standard international format (e.g.
6.2 Editing a Phone Book Entry To edit a Phone Book entry, please follow this procedure: Have the Phone Book window open and simply double-click on the entry you wish to edit. This will open up the entry fields. You may now directly edit the entry fields and make changes. Once all of the editing has been completed, you may save the entry by clicking on the Save/Update Changes button. This action will update the Phone Book contact list.
6.3 Deleting a Phone Book Entry To delete a Phone Book entry, please follow this procedure: Have the Phone Book window open and click on the entry you wish to delete. Click on the Delete current record button. You will be asked to confirm your action by the PhoneBook table update… window. If you click on Yes, this will irreversibly remove the current entry from the Phone Book. If you click on No, you will return to the Phone Book without having deleted the entry.
6.5 Sorting the Phone Book Entries There are two ways of viewing the Phone Book entries: the first is by ascending/descending column values (e.g. names organised alphabetically) and the second is in their "natural order" (i.e. the order in which they were created). DeskTop.SMS will report which sorting order is currently enabled at the bottom left-hand corner of the window (e.g. Ordered by Name ascending).
To view the Phone Book entries in the order in which they were created (i.e. to return them to their "natural state"), please follow this procedure: Have the Phone Book window open and click on the a…z No order button. This action will cause the Phone Book to sort the contact entries into the order in which they were created. The entries created first will be at the top of the table, while the latest will be found at the bottom.
6.6 Exporting Phone Book Entries All of the contacts in the Phone Book can be exported to an external file. Exporting your Phone Book database is a useful way of backing-up your contact information for future reference. The export file will be in .XLS spreadsheet format and is compatible with MicrosoftÒ Excel. To export the Phone Book contact database to an .XLS file, please follow this procedure: Have the Phone Book window open and click on the Export to Excel (.XLS) button. DeskTop.
6.7 Importing Phone Book Entries (Outlook Ò ) Importing existing contacts is an economical way of generating DeskTop.SMS Phone Book entries. To import entries from your MicrosoftÒ OutlookÒ Contacts folder(s), please follow this procedure: Have the DeskTop.SMS main window open and click on the Admin button. DeskTop.SMS will display Opening Admin form…Please wait whilst it is loading the Administration window.
If you have more than one sub-folder in your Microsoft® Outlook® Contacts file, you may select either the entire folder or alternatively, select a single sub-folder using the drop down box. If you have a large number of different Contact folders and/or your Personal Folder File (.PST) resides on a network share, it is recommended that you create a new Contacts sub-folder locally on your PC and copy all of the entries into it that you wish to import into DeskTop.SMS.
Try assigning entries in your MicrosoftÒ OutlookÒ Contacts folder with categories. DeskTop.SMS will recognise these categories during an import and create the appropriate Phone Book Groupnames for you. Please note that DeskTop.SMS will only import one entry per GSM mobile phone number and that multiple entries with identical numbers are not allowed. DeskTop.SMS will now copy these contacts across to the Phone Book and will report Phone Book refreshed….
6.8 Importing Phone Book Entries (.CSV) Importing existing contacts is an economical way of generating DeskTop.SMS Phone Book entries. To import entries from a comma-separated (.CSV) file, please follow this procedure: Have the DeskTop.SMS main window open and click on the File menu. Select the Import from CSV File… option. This will open the Import contacts from CSV file window. Click on the Import into temporary table button to enable the Open window. Using this window, select the .
If you try to import a file that contains no records, DeskTop.SMS will report that the Selected .CSV is empty. Nothing to import. Please select a file that contains some entries and try again. Once you have selected your .CSV file, click on button. the Import DeskTop.SMS will now scan the file for contact entries and will report X records imported successfully from CSV file into temporary table!.
Once you are satisfied with the layout of the imported contacts on the Temporary table and you wish to import them into the Phone Book, click on the Import into Phone Book button. DeskTop.SMS will now copy the checked records in the Temporary table to Phone Book entries and will report that X records imported successfully from CSV file into PhoneBook!. The Import contacts from CSV file window will now display all of the contacts that were imported into the Phone Book. Please note that DeskTop.
6.9 Printing the Phone Book Entries The Phone Book entries may be printed to a printer connected to your PC. The printer may be either local or network mapped, but must be set as the default. To print the Phone Book entries, please follow this procedure: Have Phone Book window open and click on the Print button. The Report Designer window will now open and display a print preview of the Phone Book. When you are ready to print the Phone Book, click on the Print button.
6.10 Using the Phone Book Entries All Phone Book entries are repeated in the Contact box on the bottom left-hand corner of the DeskTop.SMS main window. Using the Individual/group contact selection buttons, you may switch views in the Contact box as follows: Click on the Individuals button, and DeskTop.SMS will arrange the Contact box such that only individual contacts are shown. Click on the Groups button, and DeskTop.SMS will arrange the Contact box so that all of the contacts groups are shown.
To use the Phone Book entries to send text messages, please follow this procedure: Select the contact you wish to send the text message to by clicking on their corresponding entry in the Contact box. You may do this by moving your mouse over and clicking on the entry. You may select more that one contact at once by using the mouse combined with the CTRL or SHIFT keys. If you have a large number of contact entries in the Contact box, use the scroll bar to scroll up and down.
To move all of the contacts from the Contact box to the Recipient box, you must click on the Add All Contacts button. To remove all of the contacts from the Recipient boxback to the Contact box, you must click on the Remove All Contacts button. You may use the Contact boxto create a combination of groups and individuals to whom you wish to send your message. You must now compose your message and click on the Send button. DeskTop.
7. The File Menu The File menu contains a series of commands used to perform functions in DeskTop.SMS. Some commands have a corresponding button on the DeskTop.SMS main window, whilst some are only to be found on this menu. The File menu options are described as follows: 7.1 Phone Book… This File menu command is used to activate the DeskTop.SMS Phone Book. Please refer to section 6 for information on using the Phone Book. 7.2 Quick SMS This File menu command is used to create Quick SMS messages.
To create a Quick SMS message, please follow this procedure: Click on the Quick SMS option on the File menu. This will open the Pre-typed SMS messages window. Click on the Add new record button. This will activate the Composure box in which you may type the contents of your Quick SMS message. You can use the Cut, Copy and Paste commands in the Composure box. Enter a maximum of 160 digits. SMS text messages do not allow "Enter"/carriage-returns.
To exit the from the Add New Record function without saving any changes, click on the Cancel changes button at the top of the window. Once you have finished typing out your message, click on the Save/Update changes button. Your Quick SMS message will now be stored. Click on the Exit button to close the Pre-typed SMS messages window.
To delete a stored Quick SMS message, click on the Delete current record button. You will be asked to confirm your action by the QuickSMS table update… window. If you click on Yes, this will irreversibly remove the current pre-typed message. If you click on No, you will return without having deleted the message. To delete all stored Quick SMS messages, click on the Delete all records from table button. You will be asked to confirm your action by the QuickSMS table update… window.
7.3 Scheduled SMS(s) This File menu command is used to view scheduled messages. text To send a scheduled SMS text message using DeskTop.SMS, please follow this procedure: Have the DeskTop.SMS main window open displaying the New Message tab. Type your text message using the Composure box. Once you have a text message that is ready to send, you must now select the recipient(s) of the text message. You may send the message to an individual, a predefined group or a mixture of individual/group entries.
You may now send the text message by clicking on the Send button. If DeskTop.SMS reports Invalid Date/Time when you click on Send, you have entered an incorrect date and/or time for scheduling. The date and time must be in DD:MM:YYYY hh:mm:ss and contain valid digits (e.g. 32:01:2002 is not a valid date). If DeskTop.SMS reports Scheduled send date/timemust be greater than current date/time! Please try again…, then you have entered a time that is equal to the current or has already passed (e.g.
The Scheduled SMS(s) window displays the total number of text messages that you have scheduled in the top-right hand corner. To delete a scheduled message, click on the Delete current record button. You will be asked to confirm your action by the Scheduled SMS table update… window. If you click on Yes, this will irreversibly remove the current scheduled message. If you click on No, you will return without having deleted the message.
7.4 Export Received Log to XLS… This File menu command is used to export the Messages Received database to a MicrosoftÒ Excel .XLS file. Please refer to section 5.1 for information on exporting received text messages as a log file. 7.5 Export Sent Log to XLS… This File menu command is used to export the Messages Sent database to a MicrosoftÒ Excel .XLS file. Please refer to section 5.2 for information on exporting sent text messages as a log file. 7.
8. The Help Menu 8.1 DeskTop.SMS Help Topics… This Help menu command is used to display the DeskTop.SMS Help file. The Help file is an electronic version of this user manual designed to assist you when using the DeskTop.SMS application. Change me 8.2 Display My GSM Number … This Help menu command is used to display the subscriber number of your ERICSSON Fixed Cellular Terminal SIM card.
To view, record or modify your personal GSM number, please follow this procedure: Click on the Display my GSM number… option on the Help menu. This will open the Subscriber (GSM) Number window. To record your personal number, click on the Edit button. This will activate the number field. Enter your GSM number exactly; making sure that it is in the standard international format (i.e. +61404818783 and not 0404818783) that it has at least 10 digits. Click on the Save button to store your GSM number.
8.3 Register Your Copy… This Help menu command is used to open the Registration form window. The Registration form window is used to register your copy of DeskTop.SMS. If your copy of DeskTop.SMS has been already registered, it will display the details of your licence for reference. For information regarding registration, please refer to section 2.6. 8.4 About DeskTop.SMS… This Help menu command is used to open the DeskTop.SMS About window. The About window contains copyright information and DeskTop.
9. Administering DeskTop.SMS DeskTop.SMS is administered via the application parameters found on the Administration window. To administer DeskTop.SMS, please follow this procedure: Click on the Admin button on the main window to open the Administration window. Using the parameters found on this window, you are able to modify and test DeskTop.SMS functions and settings. 9.
Select the COM port on which your ERICSSON Fixed Cellular Terminal is attached from the drop down box. The default COM port value is set to COM1 and may be changed to any serial port number between COM1 and COM10. Under most circumstances however, the likely serial port to which the ERICSSON Fixed Cellular Terminal is attached will be either COM1 or COM2. The COM port number has now been modified. Click on Save to store the change and close the Admin window with the Exit button.
9.3 Changing the SMSC Number… The SMSC (Short Message Service Centre) number is the number of the message centre of the mobile phone network operator. The message centre is where all SMS text messages are relayed. You must ensure you have the correct SMSC number for your network provider or you will not be able to send or receive text messages. To change the SMSC number, please follow this procedure: Click on the SMSC No. box on the Admin window.
9.5 Importing Phone Book Entries (Outlook Ò )… Importing existing contacts is an economical way of generating DeskTop.SMS Phone Book entries. The Administration window is used to import external contacts from MicrosoftÒ OutlookÒ. To import entries from your MicrosoftÒ OutlookÒ Contacts folder(s), please refer to section 6.7. 9.6 Changing the Country Code… The Country Code is simply the standard international dialling number of the country in which you are running DeskTop.SMS. DeskTop.
To change the International Dialling Codes, please follow this procedure: Click on the IDC 1, IDC 2 and IDC 3 fields on the Admin window and type your numbers. You may store up to three International Dialling Code numbers to correct imported contacts. Important. Please ensure you are comfortable with the format of the GSM numbers in your phone book before you enter values in the IDC fields. As a rule, DeskTop.
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9.9 Running DeskTop.SMS in Test Mode… DeskTop.SMS has a Test Mode function that when enabled, allows you to monitor the output commands to the ERICSSON Fixed Cellular Terminal. The Test Mode function is useful for troubleshooting and administration purposes. To activate the Test Mode, please follow this procedure: Have the DeskTop.SMS main window open and click on the Test Mode check box so that it appears checked. This will activate the Modem output commands window. You will observe DeskTop.
10. Common Error Messages This section is design to guide you through resolving application errors. If you have an application error not listed here or if you require any further assistance, please call the MobileIT Help Line on 1902 224 551 (Australia only). Common error messages and their suggested solutions are as follows: 10.1 COM Port Doesn’t Exist… DeskTop.SMS will report COM port doesn't exist or modem is not properly connected! Please check connections and try again.
10.3 Invalid Activation Key… DeskTop.SMS will report Invalid Activation key… when you have entered an invalid registration code on the Registration form window and have clicked on the Validate Key button. We suggest that you ensure that you have entered your registration code exactly as was supplied by MobileIT. If you do not have a registration code please refer to section 2.6 and contact MobileIT for assistance.
10.5 Modem is Disconnected… DeskTop.SMS will report Modem is disconnected! Check modem cable and connection settings. when it cannot access the ERICSSON Fixed Cellular Terminal. We suggest that you verify the connections between the ERICSSON Fixed Cellular Terminal and the PC and between the modem and electrical wall socket. Ensure that the modem is switched on. Check which COM port you have plugged the ERICSSON Fixed Cellular Terminal on and open the DeskTop.SMS Administration window.
10.8 Nothing to Export… DeskTop.SMS will report Phone Book is empty. Nothing to Export! when you have tried to export contacts from an empty Phone Book. We suggest that you add a few new contact entries to the Phone Book before trying to export any. 10.9 Phone Number Must be Unique… DeskTop.SMS will report Phone Number must be unique! have tried to save a new contact with a mobile phone that is identical to an existing Phone Book entry (even may have a different name).
10.12 SMS Message(s) NOT Sent… DeskTop.SMS will report SMS message(s) NOT sent. Check modem settings! when you have tried to send a text message but DeskTop.SMS cannot do so. We suggest that you check your modem setup in the Administration window and ensure that the SMSC No. is correct and that you have entered the right Country Code. Also, check that you have entered a valid GSM mobile phone number.
11. Un-Installing DeskTop.SMS To un-install and completely remove your copy of DeskTop.SMS from your PC, follow this procedure: You can un-install your copy of DeskTop.SMS by clicking on the Remove DeskTop.SMS icon found in the Programs group on the Start menu. DeskTop.SMS will ask you to authorise your action by presenting the Confirm File Deletion window. Click on Yes to continue un-installing DeskTop.SMS or click on No to exit. The un-installation program will now remove all DeskTop.
12. Appendices 12.
12.2 Backing Up Important DeskTop.SMS Files Primarily, we suggest that you export your message and contact databases as MicrosoftÒ Excel .XLS files. If you perform this task on a regular basis, you will keep an accurate and complete backup record of your message correspondence and contact details. Please refer to sections 5.1, 5.2 and 6.5 for information on exporting your messages and contact details. If you wish to make a thorough backup of your copy of the DeskTop.
13. Contacting MobileIT To contact MobileIT regarding a DeskTop.SMS technical issue, please call the Help Line on 1902 224 551 (Australia only). If you have a general or sales enquiry, you may contact MobileIT at this address: Address: MobileIT Solutions Data Pty Ltd Unit 6, 40 Carrington Road Castle Hill New South Wales 2154 Australia Phone: Fax: +61 (0)2 8858 1799 +61 (0)2 8894 5199 Web: E-Mail: www.mobileit.com.au info@mobileit.com.au © 2002 MobileIT Solutions Data Pty Ltd. All rights reserved.
