User guide

Call Forwarding
12 Call Forwarding
There are some different ways of forwarding calls. These are described in
the following sections.
12.1 Diversion
A soft k ey or a hot key can be pre-programmed with a s hort cut to the Diversion
function, see Section 9 on page 53, or by setting the profile to divert incoming
calls. All c alls to your extension are diverted to an internal or external answering
position of your choice.
All calls, calls when busy or calls at no answer can be diverted to other phone
numbers.
Note: This feature needs to be programmed via the Desk PDM or the CPDM.
Please contact your system administrator.
To divert calls to another extension, do the following:
1. Press Menu, select Calls, and press Select.
2. Step to Call services, and press Select.
3. Select Divert calls, and press Select.
4. Select Internal or External.
5. Select Activate and enter the number to dial.
6. Press OK.
Also see Section 12.2 on page 65 and Section 12.3 on page 66.
12.1.1 Cancel Diversion
To stop diversion, do the following:
1. Select Deactivate.
2. Press the confirmation button or OK.
12.2 Internal Follow-me
All calls to your extension are diverted to an extension of your choice (within the
private network). During Follow-me, the display shows a > after your number.
On the next row, the answering position number is shown. A special dial tone
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1424-EN/LZT 103 088 Uen A2 2008-11-21