User guide

DT690
11.4 Inquiry
An Inquiry is made when having an ongoing conversation and wanting to make
an inquiry to an internal or external party.
Note: This feature needs to be programmed via the Desk PDM/CPDM.
Please contact your system administrator.
To make an inquiry, do the following:
1. Press More during the call, and mark New call.
2. Press Select.
3. Dial the third party and press .
You can dial the number, or use the phonebook to make the call. When the
third party answers, it is possible to switch between the calls (Refer back),
transfer the call, create a conference, and end one of the calls.
Note: If New call does not show when pressing More, it is possible to p ress
R to initiate the inquiry.
11.4.1 End Inquiry Call
When wanting to end the inquiry call, do the following:
1. Press More and select End current call and press Select.
The third party is disconnected.
2. Press
and wait for the system to recall.
(Default 30 seconds, may vary locally).
3. Press
to return to first party.
Note: If End current call is not shown when pressing More,pressR and
to disconnect the third party.
11.4.2 Refer back
When having made an inquiry to another party, and wanting to switch back,
do the following:
1. Press More and mark Switch.
2. Press Select.
Note: If Switch does not show when pressing More,press2 (for Sweden
press R) to refer back.
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1424-EN/LZT 103 088 Ue n A2 2008-11-21