User guide

Voice Mail Services
15.5 Call Forwarding to Voice Mailb ox
Forwarding calls to your individual mailbox may be effective according to one of
the following types of call forwards:
• Call forward on no-answer condition: Your calling parties will be
re-directed to your mailbox, whenever you do not answer, typically after a
20-second delay.
• Call forward on busy condition: Your calling parties are immediately
re-directed to your mailbox whenever your extension is busy.
• Call forward on no-answer and busy conditions: Your calling parties
are re-directed to your mailbox when there is no answer and when your
extension is busy.
• Immediate call forward: All calls are immediately re-directed to your
mailbox.
This may consist of a fixed call forward on no-answer condition, on busy
condition, or a call forward on no-answer and busy conditions that was defined
by your system administrator. This is applied by default whenever you do not
define a variable call forward for your calls. This is often the case when a facility
uses as an integrated voice mail service, which - by default - receives your calls
encountering a no-answer or busy condition.
You may also program the call forwarding to your m ailbox yourself. This
variable call forward takes precedence over a possible fixed call forwards.
The operating modes for these different services are identical to the o ther call
forwarding services - See Section 17 on page 93.
The recipient number for your call forward is the internal access number for
your facility's integrated voice mail system.
For Call Forwarding to your Voice Mailbox when your extension is idle:
1. Dial the prefix that corresponds to the desired type of call forward.
Usually, y ou will dial one of the following:
61To activate an immediate call forward.
62To activate a call forward on no-answer condition.
63To activate a c all forward on busy condition
69To activate a call forward on no-answer condition and busy condition.
2. Dial 884
This is the usual access number for a system's integrated voice mail
system. If you need more information, contact your system administrator.
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1424-EN/LZT 103 090 Uen A1 2008-10-24