User guide

Troubleshooting
26 Troubleshooting
This section contains information on how to solve common operational
problems, and warnings you may receive. Go through the following lists if you
encounter any problems. If this checklist does not solve the problem, contact
your system administrator. If others have similar problems, there may be a
system error.
Table 3 Troubleshooting
Fault Probable cause Action or comment
No display The battery level is
low or the phone is
defective.
Charge the battery
or contact system
administrator.
No ringing
The sound off icon is on,
or ringer volume set to
silent, or the telephone
is defective.
Long press on
,
or increase volume,
or contact system
administrator
“Connect battery” is
displayed
Battery not properly fit
or defect
Check battery or contact
system administrator
Signal strength icon off Out of system coverage
area or the phone is
defective.
Enter coverage area
or contact system
administrator.
Low battery icon on Battery capacity equal
to 10%
Charge battery
Low battery icon flas
hes
Battery capacity equal
to or lower than 5%
Charge battery
4 short beeps every 2
minutes
Out of coverage area or
not connected
Enter coverage area
or contact system
administrator
“Phonebook Full” is
displayed
Phonebook full, you
cannot add names or
numbers
Delete a name and a
number
“Enter XXX” is displayed
(where XXX=IPEI or
PIN)
IPEI cod
e or PIN code
Enter re
quired IPEI
code or
PIN code
“No access” is displayed
Network in range, but
no access rights
Switch telephone off
and then switch it on
again or contact system
administrator.
1451424-EN/LZT 103 090 Uen A1 2008-10-24