User guide

Useful Hints
24 Useful Hints
This section gives details about external calls.
Connections between external lines
With your MD Evolution Communication Platform, you can establish an external
call diversion or a conference with more than one external party or transfer an
external call to another external destination (for example a mobile phone).
These features are very useful for everyday business life.
Note: When these features are used, your MD Evolution Communication
Platform will occupy at least two external lines.
However, there m ay be disadvantages in connecting to several external lines.
We would therefore like to draw your attention to the following:
• Please do not transfer extern al calls to an external mailbox, to
information systems or to external parties before they have answered.
• If you are connected to two external lines, cancel one call by pressing
“R” and “1”.
If the external parties are not persons (mailbox, automated information or
attendant systems, and so on.), c onnections on external lines can last a long
time, which can be costly. Moreover, s uch calls may occupy two of your
system’s external lines. You can restrict connections between the external
lines by reprogramming your system.
Please ask your system administrator or contact our service center for more
information.
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