Cordless DT412 / DT422 BusinessPhone Communication Platform User Guide Cover Page Graphic Place the graphic directly on the page, do not care about putting it in the text flow. Select Graphics > Properties and make the following settings: • Width: 15,4 cm (Important!) • Height: 11,2 cm (May be smaller) • Top: 5,3 cm (Important!) • Left: -0,3 cm (Important!) This text should then be hidden.
EN/LZTBS 170 355 R1A © Ericsson Enterprise AB 2004 2 BusinessPhone – Cordless DT412/DT422
Table of Contents Table of Contents page Welcome .......................................................... 4 Important ......................................................... 6 Description ....................................................... 8 Incoming Calls ............................................... 23 Outgoing Calls ............................................... 26 Integrated Phonebook .................................... 33 System Phonebook ........................................
Welcome Welcome Welcome to the User Guide for the Cordless phones DT412 and DT422 of the BusinessPhone Communication Platform. The BusinessPhone Communication Platform consists of BusinessPhone Compact, BusinessPhone 50, BusinessPhone 128i and BusinessPhone 250. The features described in this User Guide are related to version 7.0 or higher of the BusinessPhone Communication Platform.
Welcome Copyright All rights reserved. No parts of this publication may be reproduced, stored in retrieval systems, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without prior written permission of the publisher except in accordance with the following terms.
Important Important This section describes the information that is important to know before you use the Cordless phone and the functions described. Note: This User Guide describes the supported BusinessPhone Communication Platform functions together with the most commonly used telephone specific functions. All telephone specific functions are listed in the menu structure “Menu structure” on page 15.
Important Guidelines Consider these suggestions and guidelines to keep your Cordless in good shape and working properly. Note: The Cordless does not contain user serviceable parts. If your Cordless requires service you should return it to the supplier or retailer from whom it was bought. Intrinsic safety The Cordless DT412 and DT422 are IP64 classified, which means that they are robust, dust- and waterproof, designed for people working in tough environments.
Description Description 1 12 14 11 12 2 10 3 4 5 7 6 8 9 13 8 BusinessPhone – Cordless DT412/DT422
Description 1 LED A flashing LED indicates an incoming call or a message waiting. 2 Volume Up/Down Off hook: raise/lower speaker volume. See section “Audible Adjustments” on page 99. 3 Display The display can for example show the battery, time, system, owner ID/name, extension number and the Soft key information. See sections “Display info” on page 11 and “Menu structure” on page 15. It is possible to change the text size in the display, see section “Settings” on page 89.
Description 11 Alarm key (DT422 only) Sending alarms and testing the Alarm function. See section “Alarm” on page 81. 12 Loudspeakers One loudspeaker for ring signal and one for Loudspeaking. See section “Loudspeaking (Handsfree)” on page 40. Please note: The phone may retain small magnetic articles around the earpiece region. 13 Charging connector See section “Installation” on page 105. 14 Headset connector See section “Installation” on page 105. Note: Headset connector is optional.
Description Display info The display gives you visual feedback on all actions that you perform, and also textual warnings. In idle mode the upper row is used for icons and the clock. The next three rows are information rows (20 possible characters in each row), showing system information, names and numbers that you edit or dial, your owner ID etc. The third information row is used for showing the status of the Cordless (current mode). Examples of status information are; Muted, In charger etc.
Description Display icons Call / Off hook Appears when your Cordless is off hook. Audio signal off Shown when all alert signals, including ring signal, message tone, key beep etc. are turned off. High priority messages will however override this setting. See section “Audible Adjustments” on page 99. Battery Always shown in the display in idle mode. When the level is low it is time to charge the battery. See section “Installation” on page 105.
Description ABC Upper case text input Indicates that you can type upper case letters and numbers in text input mode. See section “Write Text” on page 78. abc Lower case text input Indicates that you can type lower case letters and numbers in text input mode. See section “Write Text” on page 78. 123 Number input Indicates that you can type numbers in text input mode. See section “Write Text” on page 78. Incoming call Added in front of incoming calls in the call list.
Description Menu tabs The following tabs are displayed when you press the Menu key: Messages Here you can find the message list. See section “Messages” on page 54. Contacts Here you can find the local Phonebook, the central Phonebook and the call list. See sections “Integrated Phonebook” on page 33 and “Dial number from the call list” on page 28. Modes Here you can select between modes, and change or edit modes. See section “Modes” on page 84.
Description Menu structure ç The available Cordless specific phone and network functions can be accessed via the menus. Press the Menu key to enter or exit the menus. The last used tab is marked, or if the Cordless has been restarted, the menu tab Contacts. Use the Navigation key (left/right) to choose tab and press the Navigation key (down) to open it; a heading is shown and the first alternative is marked.
Description Modes tab Normal > In charger > Headset > Outdoor > Mode 4 > Mode 5 > Mode 6 > Mode 7 > Mode 8 > Mode 9 > Switch off Volume > (Level 1,2..5, Silent) Ring signals > Vibrator (on/off) Key beep (on/off) Internal call: > External call: > Callback: > Alarm settings* > No-movement (on/off) Man-down (on/off) Beep Low Medium High Mixed Ordinary Auto Loud Auto loud Answer: > Soft key** Name: ... * Only available for the DT422 phone.
Description Settings tab Alert signals > Volume: > (Level 1,2..5, Silent) Internal call: > External call: > Callback: > Ring signals > Vibrator (on/off) Key beep (on/off) Alarm settings*> No-movement (on/off) Man-down (on/off) Soft key > Left: > Middle: > Right: > Hot key > Name: .... Function: > 0, 1, 2.....
Description Customizing the menus Your system administrator can customize the menus by hiding some of the functions that are available. Which functions are hidden depends on the settings of the SIM card. The following functions can be hidden: 18 • Deletion of messages - The options Delete and Delete are hidden. • Administration of local Phonebook - It is not possible to add new entries, or edit and delete existing entries. • Editing modes - The settings for the modes cannot be altered.
Description • Changing system* - The Select menu is hidden. • Register system* - The Register alternative in the menu is hidden. • Delete system - The option Delete is hidden. • Location test* - The Location hidden. • Central phonebook address - When an address to the central Phonebook is specified, the alternative Central phonebook will appear in the Contacts menu and the shortcuts list. At delivery the address is set to 999999.
Description Tones Tones are audible in the Cordless.
Description Signals Ringing signals are emitted from the phone. Internal ringing signal - repeated after 4 s External ringing signal - repeated after 4 s Automatic Callback signal Note: The tones and ringing signals in this User Guide refer to the standard system but may vary between countries.
Description Switching on/off the Cordless æ Switch on Press and hold until the display lights up. If the Cordless does not switch on or the Battery icon is displayed, the battery is low. Charge the battery. The display shows: Switch on? No Yes Yes Press within two seconds to confirm (see display). Now you can use your Cordless. Notes: If the message No answer calls. System is displayed you cannot make or Depending on system programming, your Cordless can be automatically locked.
Incoming Calls Incoming Calls A ringing signal and the flashing red LED indicate an incoming call. The twenty last received/dialled telephone numbers are stored in the call list, see section “Dial number from the call list” on page 28. Answer calls The caller’s number and the Call icon is displayed: 4736 æ 13:05 Press to answer. If the number is in the Phonebook, the name is shown instead. Note: Calls can be answered at any time, no matter if you are programming, or keying in a number etc.
Incoming Calls Mute ringing signal If the Cordless rings at an inconvenient moment: æ ä Press the Mute key on the right side of the Cordless to suppress the ringing. All alert signals, including the vibrator, will silence for this specific call. See section “Description” on page 8 for the location of the Mute key. Press to answer the call. Handsfree Press the middle Soft key to answer the call in handsfree speaking mode. You are connected to the caller via the loudspeaker and microphone.
Incoming Calls Change answering method You can choose; Ordinary, Auto, Loud, or Auto ç à á ã á ã á ã or Select loud. • Ordinary; press the middle Soft key and the call is connected with Loudspeaking function turned on. • Auto; the call is automatically connected (call is not connected with Loudspeaking function). • Loud; press the Call key and the call is connected with Loudspeaking function turned on.
Outgoing Calls Outgoing Calls Sometimes you make a call but the person is not available. These functions will help you in your attempts to establish contact with the called party. You can also make a call via the “Integrated Phonebook” on page 33 or the “System Phonebook” on page 38 Make calls åæ On hook Enter the telephone number and press. The number is shown in the display. Your Cordless will go off hook and establish the connection. The number is stored in the call list.
Outgoing Calls Notes: Correct a wrong entry by pressing C (see display). If you decide not to make the call while keying in the number, press C (see display) to stop. It is possible to turn on/off the tone sender in a predialled number by making a long press on the * key (e.g. when calling telephone banks). Tone sender on will be indicated with a T in the number, and off with -. If a pause is required in the number, it is added by making a long press on the # key.
Outgoing Calls Last External Number Redial *** æ When you initiate an external call the system automatically stores all the dialled digits, irrespective of whether the call was successful or not. Press to redial the last dialled external number. The display will show the dialled number. Dial number from the call list The twenty last received/dialled telephone numbers are stored in the call list. You can dial one of these numbers by selecting the number from the call list.
Outgoing Calls Delete a number from the call list ã Options Select When your Cordless is in idle mode: Press until the desired number is displayed. Press (see display). Delete is marked. Press (see display). Number deleted is displayed and the number is deleted. Delete all numbers from the call list ã Options ã Select When your Cordless is in idle mode: Press to enter the call list. The first number in the call list is marked. Press (see display). Delete is marked. Select Delete all.
Outgoing Calls Automatic Callback 5 æ You call an extension and receive busy tone or get no answer. Press. Verification tone. Note: The number for automatic callback may differ from country to country, see table “Alternative programming for Automatic Callback, Camp-on, Intrusion” on page 103 Press. You are called back if the extension finishes the ongoing call or the next time the extension finishes a new call. You have to answer within eight seconds otherwise the Callback service is cancelled.
Outgoing Calls Intrusion 8 You can intrude on an ongoing call on a busy extension (if this function is allowed). Press to intrude. Intrusion tone is heard and a three-party call is established. When the called extension replaces the handset and you keep off hook, the called extension will be recalled automatically. Note: The number for intrusion may differ from country to country, see table “Alternative programming for Automatic Callback, Camp-on, Intrusion” on page 103.
Outgoing Calls Common Abbreviated Numbers å æ External numbers are stored centrally in your BusinessPhone Communication Platform. Common Abbreviated Numbers can be dialled from every extension that has the authority to do so. Dial the Common Abbreviated Number. Please refer to your telephone directory. Press to make the call. Dial a number via Hot key or Soft key The Hot key or Soft key has to be preprogrammed with a number, see section “Hot keys and Soft keys” on page 90.
Integrated Phonebook Integrated Phonebook Your Cordless is equipped with a local Phonebook (personal) where you can make up to 100 entries (names and numbers). The Phonebook entries are stored in the SIM card in your Cordless. Notes: Phonebook numbers have a maximum of 22 digits and Phonebook names have a maximum of 16 characters. An indication that the Phonebook is full (indicated with a beep), means that you have to delete an entry before you can add a new one.
Integrated Phonebook Enter the Phonebook ç à á ã á or Access the names and numbers of the Phonebook. Press. The last used tab is marked. Select Contacts. Press to enter Contacts. Select Local phonebook. The name list is shown. ebook Local phon Adam > Bob Add Delete Charlie Find Make a call via the Phonebook When you have accessed the central or local Phonebook: Find å Ok â ã æ or 34 Press (see display). Find:_ is displayed.
Integrated Phonebook Add a name and a number to the Phonebook When you have accessed the Phonebook: Add Press (see display). Name:_ Number: å ã C å Save ç à á ã á â ã or or å Save Back ABC C Save Enter the name. How to write text, see section “Write Text” on page 78. Press to correct a wrong entry (see display). Press. Enter the telephone number and press (see display). The name and number are stored in the Phonebook. Save a number from the call list to the Phonebook Press.
Integrated Phonebook Change a name and a number in the Phonebook â ã á or Edit When you have accessed the Phonebook: Scroll up or down until you find the name. Select the name. Press (see display). Name: Adam Number: 001811005555 å ã C å 36 Save Back ABC C Save Edit the name. How to write text, see section “Write Text” on page 78. Press to correct a wrong entry (see display). Press. Edit the telephone number and press (see display). The name and number are changed.
Integrated Phonebook Delete a name and a number from the Phonebook â ã á or Delete When you have accessed the Phonebook: Scroll up or down until you find the name. Select the name. The name and number is displayed. Press (see display). Delete entry? No Yes Yes Press to delete the name and number (see display). The name and number are deleted.
System Phonebook System Phonebook Compared to the “Integrated Phonebook” on page 33 which is a cordless phone specific function, the System Phonebook is stored in the BusinessPhone the system. The System Phonebook covers internal directory numbers as well as external common abbreviated numbers. As the System Phonebook is available for several telephone types the access as well as the navigation within the Phonebook is kept generic which means it will be controlled via the normal keypad.
System Phonebook ¿ # Make a Call Enter the first letter(s) of the name. For information on how to write text, see section “Write Text” on page 78. Note: In order to step through the whole System Phonebook, you can start the search function immediately without entering the first letter(s) of the name. Press to activate the search function Search routine was successful 0 * # The first entry which matches with your entered letter(s) will be displayed.
During Calls During Calls The BusinessPhone Communication Platform allows you to handle calls in many different ways. You can make an inquiry, transfer the call, create a conference, mute the microphone and ringer or put the call on hold to perform other tasks. Loudspeaking (Handsfree) This function is extremely useful in situations when you need to have a conversation over the Cordless while having your hands free for other tasks (handsfree).
During Calls Mute microphone To mute the microphone during an ongoing conversation: Press the Mute key at the right side of the Cordless to turn the microphone off. The microphone is disconnected and the caller will not hear an ongoing conversation or environmental noises. The text Muted is shown in the display when the microphone is off during a call. Press the Mute key again to turn the microphone on. Note: It is advised to use this feature instead of putting a call on hold.
During Calls Transfer You have an ongoing internal or external conversation and you want to transfer an ongoing call. R å æ Press (see display). The first call is put on hold. Dial tone. Call the third party. You can transfer the call before answer or wait for answer. Note: Make sure, that you are connected to the desired party. Please read the notes and warnings in section “Useful Hints” on page 104. Press. The call is transferred.
During Calls Conference You have an ongoing conversation and you want to establish a telephone conference. R å 3 R æ Press (see display). The first call is put on hold. Dial tone. Call the third party. Press to establish a three party conference. Now you have established a three party conference. To indicate the conference, all conference members will hear a periodical conference tone. Repeat the procedure to include other persons into the Conference.
Call Forwarding Call Forwarding When you are not available to take calls or decide to answer your calls on another extension, it is useful to forward your calls to an alternate answering position. If you urgently need to talk to someone who has forwarded his calls, the system is also equipped with a bypass function, see section “Diverted extension” on page 31. Depending on the type of Diversion you are also able to record your Personal Greeting, see section “Personal Greeting” on page 56.
Call Forwarding Fixed Diversion This function directs your calls to a preprogrammed answering position (e.g. secretary). æ *21# Activate Fixed Diversion æ #21# Cancel Diversion Press. Dial. Special dial tone. All calls to your extension are directed to a preprogrammed address. Press. Dial. Special dial tone.
Call Forwarding Individual Diversion This feature gives you the possibility to divert your calls to internal and external positions, e.g. to any directory number, a colleague’s extension, an external number or a Common Abbreviated Number (e.g. your car phone). Note: In order to prevent misuse, Individual External Diversion can be blocked for your extension, see section “Security” on page 63. Program and activate Internal Diversion æ *21* å# Divert your calls to an internal position. Press. Dial.
Call Forwarding Program and activate a new External Diversion address æ *22* 0å To set a new Individual External Diversion address: Press. Dial. Dial the digit(s) for external call access and enter the new External Diversion address. A maximum of 24 digits. Note: Which digit to press for external line access depends on the configuration of the system. # If your public network requires waiting for a second dial tone, press *. Press to activate the Individual Diversion. Verification tone.
Call Forwarding Re-activate External Diversion æ *22* # Divert your calls to an external position: Press. Dial to activate the programmed External Diversion. Press. You can make outgoing calls as usual. A special dial tone reminds you that Call forwarding is active. Follow-me If your Cordless is not available, you can still answer your calls by forwarding them to where you are. To activate Follow-me, Individual Diversion must be active on your Cordless.
Call Forwarding Cancel Follow-me æ #21* å # Follow-me and Individual Diversion can also be cancelled from the answering position. Press. Dial. Dial your number. Press to cancel Follow-me. Dial tone.
Absence Information Absence Information If you are not in the office for a certain period of time (e.g. meeting, vacation, lunch, illness), this feature allows you to inform your callers why you are absent. External callers will be routed to the operator who also has access to your Absence Information. Note: When you have activated a Diversion with a Personal Greeting, callers will receive this greeting instead of your activated Absence Information, see section “Personal Greeting” on page 56.
Absence Information Enter information æ *23* To store Text or Voice information. Press. Dial to enter the information mode. Select Pre-defined text or Voice æ *23* 9 * 9 # information. Voice information Press. Dial to enter the information mode. Press and speak. Press to play-back and listen to your recording. Press and speak to re-record. Press to send. Information active. Note: You can dial your own extension number if you want to check your information.
Absence Information Pre-defined texts å å # See table below. Enter Code and Enter Completing info. Time of return Date of return Lunch Meeting Vacation Illness Code 1 2 3 4 5 6 Completing info hour (00-23) minute (00-59) month (01-12) day (01-31) back at, hour minute back at, hour minute back, month day back, month day Press to enter the information. Verification tone. Pre-defined texts example: æ *23* 5 0627 52 Vacation, back June 27 Press. Dial. Enter Code. Enter month and day.
Absence Information Save information æ *23* # When the information is active: Press. Dial. Press. Verification tone. Information is passive and stored for later use. Use saved information æ *23* # When the information is switched off: Press. Dial. Press to activate saved info. Verification tone. Information is active. Note: You can edit a Soft/Hot key to activate or deactivate the information, see section “Hot keys and Soft keys” on page 90. æ #23# Erase information Press. Dial to erase info.
Messages Messages By using the Message system you can send, receive, forward and store different kinds of messages. You have also access to a number of helpful features, like recording an ongoing conversation, placing external calls via the company network and many more ... Password protection The first time you enter the Message system (only possible from your own extension) you might be requested to change your Password if it is default (0000).
Messages Individual Mailbox system Callers are able to leave messages in your Individual Mailbox. The Mailbox system is a part of the Message system. Activate æ *21* å # æ #21# Divert your extension to the Mailbox system. Press. Dial. Dial the number for the Mailbox system. Ask the system administrator for your defined Mailbox system number. Press. Special dial tone. Deactivate Press. Dial.
Messages Personal Greeting *59# æ 2 å # æ Depending on the type of Diversion you want to activate, you can leave three different Personal Greetings to the caller. You can activate a Diversion when a caller receives busy tone, when there is no answer, or you can activate the Individual Diversion for all your calls. Dial. Press. During this procedure you will be asked for your extension number. Depending on the system configuration you may be asked for a Password, too.
Messages Retrieve messages externally å å To retrieve your messages from an external position: Dial your company’s telephone number. Dial the number for the Mailbox system. During the procedure you will be asked for your extension number and your Password. Note: You cannot use the default Password 0000 to retrieve messages from an external position, you have to change your Password first, see section “Change Password” on page 63.
Messages Notification without mailbox access: You get a short voice announcement, informing that someone has left a message for you. You acknowledge the Notification by pressing any key. You have to callback the Mailbox system to retrieve the message. Note: If you do not acknowledge the Notification within the preprogrammed time, the connection is cancelled and repeated later (ask the system administrator for the programmed number of Notification attempts).
Messages Check and store received messages When you receive a new message, the flashing LED, accompanied by a message tone and/or a vibrating telephone, give you notice of a message (a special dial tone can also be used to indicate a waiting message, if programmed). The message tone can be silenced by a press on the Mute key. Note: The message tone will break through silent mode if the message is urgent.
Messages Forward a Voice message *59# Your received Voice messages (in the Individual Mailbox) can be forwarded to other Mailbox numbers (Individual or Common). When you Forward a Voice message to an Individual Mailbox, the Mailbox number is the same as the extension number. Dial. Note: Depending on the configuration, you might be asked for your Password before you can retrieve your messages. See section “Security” on page 63. Follow the voice announcements.
Messages Send message You call an extension and receive the busy tone or no answer. Two possibilities exist: 9# 1 Callback message (Call Me message) 2 Voice message Callback (Call Me message) Press to send a Call Me message. Voice message 99 * 9 # If you want, you can send a Voice message instead: Press and speak. Press to play-back. Press and speak to re-record. Press to send.
Messages Dictaphone function If you want to record and retrieve personal Voice messages you can use the Dictaphone function. A Dictaphone message is treated as a normal message. How to retrieve Dictaphone messages, see section “Check and store received messages” on page 59. Record message 62 æ *58# To start the recording: * 9 æ Select options below: Press. Dial and record your message. The maximum recording time is four minutes and 15 seconds. Press to play-back. Press and speak to re-record.
Security Security You can use your four-digit Password for blocking your Cordless from unauthorized use, for making external calls from any blocked extension, for entering the Message system or when you are using the DISA function. Note: The first time you enter the Message system you might be requested to change your Password if it is default (0000). This procedure is performed directly in the Message system. See section “Messages” on page 54. æ #*72* å * å # Change Password Press.
Security Bypass blocked extension In order to make a call, you can temporarily bypass a blocked extension. *72* å # Bypass own extension Dial. Dial your Password. Press. Dial tone. You can make one call from your extension. Bypass another extension *72* å * å # 64 This makes it possible to make a call on another, blocked extension, by using your Password. Dial. Dial your Password. Press. Dial your extension number. Press. Dial tone. You can make one call from the blocked extension.
Security æ *72# æ #72* å # Block extension Press. Dial to block your extension. Verification tone. Un-block extension Press. Dial. Dial your Password. Press to re-open. Verification tone. Your extension is open for use. Lock the keypad You can lock your keypad to avoid accidental activation or dialling a number by mistake. The following procedure describes the manual lock, but it is recommended to always have the automatic lock on.
Security Lock/Unlock the Cordless You can protect your Cordless from being used by others by locking it automatically when placed in a charger or switched off. The Cordless can only be unlocked with a four digit code. Notes: When the Cordless is locked, it is still possible to send all types of alarms. This function requires a SIM card parameter setting. The function can only be enabled/disabled in the SIM card, not from the Cordless. The code is set in the SIM card and cannot be changed from the Cordless.
Group Features Group Features When you are working together in a team the following group facilities can be very useful. Group Call-pick-up æ å In a Pick-up group, any member can answer any individual call to group members. You answer a call to the group by dialling a special answering number. Please ask your system administrator for the configured number. Press. Dial the Group Call-pick-up code.
Group Features Group Hunting Your Cordless can be included in one or several hunt groups. In a hunt group all members are represented with one common directory number. 16 hunt groups can be programmed, each containing 1 to 20 members. A member can be either an extension number, an operator console or a fictive number. Please ask your system administrator if you require this function. Note: The number of Cordless extensions in a hunt group is limited to eight (including Tandem configurations).
Group Features Answer calls Answer Group Hunting calls in the normal way. Log out æ #28* å # To log out from one hunt group: æ #28* *# To log out from all hunt groups: Press. Dial. Dial the hunt group code. Please ask your system administrator for the configured number. Press. Note: If you are logged in to more than one hunt group and log out from one of them, the display will show a special message. Press. Dial. Press.
Other Useful Features Other Useful Features By using these features your productivity will be increased, e.g. you can set reminders for important meetings, place the costs for external calls on separate accounts and much more ... Tandem configuration The Tandem configuration is a unit, consisting of two phones using the same directory number. One of the phones is defined as the primary and the other one as the secondary.
Other Useful Features æ #28# To deactivate the Tandem configuration Press. Dial to log off the secondary phone. For incoming calls: • The secondary phone cannot be called and the primary phone works as a normal stand-alone phone. For outgoing calls: • Both phones are treated as 2 separate extensions. Transferring a call between members of a Tandem unit R å æ Press (see display). Dial own directory number. Press.
Other Useful Features Reminder æ *32* å# The Cordless can be set to remind you at any time within the next 24 hours (multiple settings are allowed). Press. Dial. Dial reminder time and press. (00-23) hour + (00-59) minute. When the Reminder time is reached your Cordless rings with recall signal. To enter numbers, see section “Write Text” on page 78. Note: If you receive busy tone, your extension does not have the authority to set a Reminder. æ #32# 72 Cancel Reminder Press.
Other Useful Features Doorphone The doorphone is used to monitor the admission to your company, i.e. you can open the doorlock from your Cordless. æ Answering Doorphone calls Press. You will be in speech connection with the calling party. Opening of the doorlock After you have answered the Doorphone, you can open the door making an inquiry to the door-opener’s directory number. R å Press (see display). Dial the door-opener’s directory number. Please ask your system administrator for the number.
Other Useful Features Direct Inward System Access (DISA) If you are working externally and you have the need to make business calls, call your company and use the company PBX to make an external call to the desired party. You just pay the costs for the phone call to your company. The other costs will automatically be placed on your extension number or on a special project. Note: To activate this function, you have to change the default Password from 0000 to a personal one.
Other Useful Features Account Number An Account Number can be entered to debit telephone costs to different accounts. Depending on the system configuration the Account Number has to be entered from a Verified Account Number List (predefined) or you can invent your own Account Number.
Other Useful Features Networking Networking is the connection of several premises within a company. The connection can be set up via leased lines, public lines, Local Area Network (LAN) or Wide Area Network (WAN). Ask your system administrator about details regarding networking. IP Calls IP Calls are internal calls sent via an internal data network (LAN or WAN) and the transfer of data and voice is made on the same line.
Other Useful Features Least Cost Routing Least Cost Routing (LCR) automatically selects the cheapest way to establish the connection to the desired external number. Please ask your system administrator if this function is installed in your system. If the extension has been configured to use LCR, each external call will be analysed and the cheapest routing will be selected. æ 0å Use Least Cost Routing Press. Dial the digit(s) for external call access and the external number.
Write Text Write Text It is necessary to write text, e.g. when you are typing Absence Information or searching the Phonebook. Use the keypad to write text. Below is explained how to write text when you add a new name in the Phonebook menu. Example (to write SMITH): 7777 6 444 8 44 ã 78 The marked character is selected after a time out or when another key is pressed. Press for S Press for M Press for I Press for T Press for H Press when the name is complete.
Write Text Control keys (not applicable for the System Phonebook) à á * 0 C While entering a name or a number you can use the following keys for control and navigation: Press to move left. Press to move right. Press to switch between upper and lower case. Note: It is possible to turn on/off the tone sender in a predialled number by making a long press on the * key (e.g. when calling telephone banks). Tone sender on will be indicated with a T in the number, and off with -.
Write Text Special characters See the table below how to find a special character. Number of times to press the key Phone key 1 2 3 4 5 6 7 8 9 10 11 1 - ? ! , .
Alarm Alarm Note: The Alarm features are only available for the Cordless DT422 phone. When you work alone and at risk, your personal safety is important. For situations like this, the DT422 Cordless phone is equipped with a red Alarm key on top. When you are in trouble, just press the Alarm key to summon help by sending a preset message to the alarm central, which distributes it (requires an external alarmserver). Note: The Alarm features may be restricted or not available.
Alarm Alarm location feature Your Cordless can be equipped with the DECT Location feature that gives location information when an alarm is sent. A setting in the SIM card activates location. There is also a separate parameter that activates “Special location”, i.e. an alarm is sent every time the Cordless gets a location from a Location Device with “Immediate Alarm Transmission” enabled. Ask your system administrator if you require this function.
Alarm No-movement alarm and Man down alarm Notes: This function requires an installed optional alarm module. The stand-by time will decrease by approximately 25% when the Cordless is equipped with the alarm module. • The No-movement alarm will go off when you have not moved within a preset time (default 30 seconds). • The Man down alarm will go off when the Cordless is tilted more than 45º for a preset time (default 30 seconds), for example if you fall.
Modes Modes The Cordless is equipped with ten modes. Two modes are preset at delivery and the remaining eight modes are defined by you. The preset modes are Normal and In charger. The option Switch off is also located in the Modes menu. Normal mode The Normal mode is the default mode. In charger mode The In charger mode is activated when the Cordless is placed in the charger and deactivated when removed, it cannot be manually selected.
Modes ç à á ã â ã or or Select ç ç à á ã â ã á or or ç Change modes Press. The last used tab is marked. Select Modes. Press to enter Modes. A list with all modes is shown. See also section “Menu structure” on page 15. Scroll up or down until you find the required mode. Press (see display). The name of the selected mode is shown. Note: A Soft/Hot key can also be programmed to change modes, see section “Hot keys and Soft keys” on page 90. Press to leave the Modes menu. Change mode settings Press.
Services Services ç à á ã or ç To enter the Services menu Press. The last used tab is marked. Select Services. Press to enter Services. A list with all created services is shown. See also section “Menu structure” on page 15. Press to leave the Services menu. Change service â ã or When you have entered services: Scroll up or down until you find the required service. es Servic Open door > Get lab results Add Delete Select Require wheelchair Select Press (see display). The service is activated.
Services Create a new service When you have entered services: Add å Save ã â ã å Change or Select Save Press (see display). Name:_ is displayed. Enter a name that describes the service you want to add. For example, if you want this service to open a door, then name it Open door. Press (see display). The new name is marked and added to the list. Press. Function:Not used is marked. Press to enter functions (see display). Choose the function you want the service to have. Press (see display).
Services Edit a service â ã á å ã â ã å or When you have entered services: Scroll up or down until you find the service you want to edit. Press. Edit Press to change the name (see display). Save Change the name and press (see display). Change or Select Save Press. Press (see display). Choose the function you want the service to have. Press (see display). Enter phone number and text. Press to save the setting (see display). The service is changed.
Settings Settings In order to satisfy your personal needs, the Cordless is equipped with a number of setting options. This section describes how to customize your Cordless. All of the following functions are accessed via the Settings menu. For an overview of the available functions, see section “Menu structure” on page 15. Notes: Some settings can also be controlled via the Modes menu, see section “Modes” on page 84. The alert signals are described in section “Audible Adjustments” on page 99.
Settings Alarm settings Note: The Alarm settings are only available for the Cordless DT422 phone. Deactivate/Activate No-movement/Man-down alarm á â ã or Change When you have entered settings: Select Alarm settings. Select No-movement or Man-down. Press (see display). The checkbox for the selected alarm is marked/unmarked. Hot keys and Soft keys By programming Soft/Hot keys, you can make calls or activate a function by simply pressing one key.
Settings Activate a function or number with a preprogrammed Soft key or a preprogrammed Hot key Pbook å Press the preprogrammed Soft key (see display). The pre-set function will be activated, in this example the Phonebook. Or: Press and hold the preprogrammed Hot key. A number between 0 and 9. The pre-set function will be activated. Available functions Phone call Short-cut - You program a key with a name and a number.
Settings Program a Hot key or a Soft key with a phone number á â ã á or å When you have entered settings: Select Soft key or Hot key. Select key. For the Soft keys you can select keys Left, Middle or Right and for the Hot keys you can select keys 0 to 9. Press. Edit Press (see display). Name: is displayed. Save Enter the name and press (see display). Changes saved is displayed. How to write text, see section “Write Text” on page 78. ã ã å Change Select Press. Function: is marked.
Settings Program a Hot key or a Soft key with a function á â ã á or å When you have entered settings: Select Soft key or Hot key. Select key. For the Soft keys you can select keys Left, Middle or Right and for the Hot keys you can select keys 0 to 9. Press. Edit Press (see display). Name: is displayed. Save Enter the name and press (see display). Changes saved is displayed. How to write text, see section “Write Text” on page 78. ã â ã Change or Select Press. Function: is marked.
Settings Language The display messages are available in eleven languages: Danish, Dutch, English, Finnish, French, German, Italian, Norwegian, Portuguese, Spanish, and Swedish. á á â ã or Select When you have entered settings: Select General. Select Language. Select the required language. Press (see display). The selected language is shown. Change text size You can change the text size in the display. á ã á â ã or Select 94 When you have entered settings: Select General. Select Text size. Press.
Settings Clock settings If the clock and date is set, you can on the same day a call is received, see the time for it. Set the clock to get the time automatically from the system á ã á â ã or Select When you have entered settings: Select General. Select Clock. Press. Select Auto setting. Press (see display). Auto setting is shown. Set the clock manually á ã á â ã å or Select Save When you have entered settings: Select General. Select Clock. Press. Select Manual setting. Press (see display).
Settings Set the clock to be visible/invisible in idle mode á ã Change When you have entered settings: Select General. Select Clock. Press (see display). The clock checkbox is marked/unmarked. Automatic key lock You can set the keypad to lock after 20 seconds after the last usage. In idle mode a locked keypad is indicated by the Key icon. Note: The keypad can also be manually locked, see section “Lock the keypad” on page 65. á ã Change When you have entered settings: Select General.
Settings Owner ID With this function, you can program your personal owner ID. á ã å Edit Save When you have entered settings: Select General. Select Owner ID. Press (see display). Enter your Owner ID. The Cordless changes to text entry mode automatically. How to write text, see section “Write Text” on page 78. Press (see display). The new ID is shown. System Use this menu to select a system and view all Cordless related information.
Settings Change system When you have registered to more than one system, you can manually select which system to connect to. You can connect to up to four different PBX systems with your Cordless, normally named A, B, C and D. á á â ã or Select When you have entered settings: Select System. Select Select system. Select the required system. Note: The normal setting is Auto. This setting makes the Cordless automatically look and connect to a system. Press (see display). System selected is shown.
Audible Adjustments Audible Adjustments In order to satisfy your personal needs, your Cordless is equipped with many options to set and adjust a personal volume and ringing signal. In addition to this there is a vibrator option. Your Cordless is delivered with a set of standard audio settings for best audio quality. In some environments, for example one with a high noise level, these standard values might have to be adjusted to get good audio quality.
Audible Adjustments Ringer volume ç à á ã á á â ã or or There are audible 5 ringer levels and one silent level. You can set the ringer volume via the Alert signals menu. Press. The last used tab is marked. Select Settings. Press to enter Settings. A list with all available settings is shown. Select Alert signals. Select Volume. Select the required volume level. You have six available alternatives; Level 1 to 5, or Silent.
Audible Adjustments ç à á ã á ã á â ã á â ã or or or Ring signals Press. The last used tab is marked. Select Settings. Press to enter Settings. A list with all available settings is shown. Select Alert Select Ring signals. signals. Press. Select the required call type. You can change the ring signal for Internal calls, External calls, or Callback calls. Press. Select the required signal. Available alternatives are; Beep, Low, Medium, High, and Mixed.
Audible Adjustments Key beep ç à á ã á ã or Change Use this feature to set if you want every keystroke to be confirmed with a short tone or not. Press. The last used tab is marked. Select Settings. Press to enter Settings. A list with all available settings is shown. Select Alert Select Key signals. beep. Press (see display). The Key beep checkbox is marked/unmarked.
Alternative programming for Automatic Callback, Camp-on, Intrusion Alternative programming for Automatic Callback, Camp-on, Intrusion The associated number for using the Automatic Callback, Campon or the Intrusion function may vary from country to country. If you cannot use a code of a function, maybe your exchange system has been programmed with a different associated number.
Useful Hints Useful Hints Connections between external lines With your BusinessPhone Communication Platform, you can establish an external call Diversion or a Conference with more than one external party or transfer an external call to another external destination (e.g. a mobile phone). These features are very useful for everyday business life. Note: When these features are used, your BusinessPhone Communication Platform will occupy at least two external lines.
Installation Installation This chapter describes how to connect and charge the battery of your Cordless. You will also find procedures for installation and maintenance of your Cordless. Battery The battery is a rechargeable NiMH battery placed on the back of the Cordless. Charging the battery The battery requires charging when the Battery icon in the display is half filled or empty. Place the Cordless in the charger. A beep indicates connection with the charger.
Installation Chargers Desktop charger for Cordless DT412/DT422 The desktop charger is used for charging your Cordless, but also for storing it when you are placed at one location, for example at your desk.The tilted design facilitates the use of handsfree operation, i.e. in loudspeaking mode. The charger is delivered with a plug-in power supply and is connected into an ordinary wall socket. Charging rack Note: See also separate Installation Guide, supplied together with your Cordless.
Installation Belt clip The clip on the back of the Cordless helps you fasten it to a belt or similar. It is also possible to change the clip to a swivel-type or if no clip is needed, to replace it with a covering plate. Change the hinge-type clip A hinge-type belt clip is mounted on the Cordless at delivery. The clip can be replaced with a cover plate that is in the delivery or a swivel-type belt clip that can be ordered separately. The required tool is a Pozidriv Point size 1.
Reference Reference This section describes the terminology used on the display, the phone communication signals, technical specifications, spare parts and accessories. Terminology The list below explains the terms which may appear on the display. Terminology used in display Term Meaning IPEI International Portable part Equipment Identity, unique identity assigned to your Cordless phone by the manufacturer. International Portable part Equipment Identity, unique identity assigned to your SIM card.
Reference Phone signals The Cordless phone signal certain events audibly and visually as described below. Signal Meaning Red warning light Incoming call. Message waiting. The Cordless phone also generates audible ring signals and alarm signals. Sound Meaning Ring signal Alarm signal Incoming call. 1 short beep: Cordless phone out of range of base system. Message beep: Incoming message.
Reference Technical specifications DECT GAP The Cordless phone has the unique advantages of DECT GAP (Digital Enhanced Cordless Telecommunications Generic Access Profile). This means that the quality of speech is as good as that of conventional fixed telephones. DECT GAP enables interoperability with other manufacturers’ products.
Reference Radio specifications SAR10g (Specific absorption rate) 0.02 mW/g Performance Stand-by time Up to 80 hours (Cordless DT422: up to 40 hours if location and alarms activated) Call time Up to 8 hours Charge time 1 hour Volume Ring signal Five step adjustable volume from off to approx.
Reference Optional accessories You can customize your Ericsson telephone to meet your own needs. All of the following accessories are optional and can be purchased at your local Ericsson contact. Belt clip, swivel-type The ordinary belt clip can be replaced with a special swivel-type belt clip adapted to firmly place your Cordless onto your belt. Leather casing The leather casing is especially designed for the Cordless.
Troubleshooting Troubleshooting This section contains information on how to solve common operational problems, and warnings you may receive. Go through the following lists if you encounter any problems. If this checklist does not solve the problem, contact your system administrator. If others have similar problems, there may be a system error. Fault / Display Probable cause The Cordless does not switch on No display The battery is low. Action or comment Charge the battery.
Troubleshooting 114 Fault / Display Probable cause Action or comment Keys locked Unlock The key pad is locked. Press Menu key followed by . No system Cannot connect to the network, the Cordless is not registered or out of range. Contact system administrator.
Glossary Glossary Abbreviated Number Dialling Initiating a call to a preprogrammed number by dialling a code or pressing a key. Common abbreviated numbers, means that all extensions can use them. See section “Common Abbreviated Numbers” on page 32. Account Number To place call cost on an Account Number. See section “Account Number” on page 75. Callback An indication to a busy extension, to inform the person that you want to speak to him/her.
Glossary Intrusion To intrude on an ongoing call when a requested extension is busy. See section “Outgoing Calls” on page 26. IP Call Internal call sent via an internal data network (LAN or WAN). See section “IP Calls” on page 76. Least Cost Routing A function that automatically selects the cheapest way to connect your external call (not necessarily the shortest distance). See section “Least Cost Routing” on page 77.
Index Index A Abbreviated Numbers 32 Absence Information 50 Enter 51 Erase 53 Save 53 Account Number 75 Add a name and a number to the phone book 35 Alarm 81 Automatic call after 81 No-movement alarm and Man-down alarm 83 Personal alarm 82 Test 82 With data 81 Alarm settings 90 Alarm with data 81 Answer calls 23 Audible Adjustments 99 Key beep 102 Ring signals 101 Vibrator 102 Volume control 99 Automatic call after an alarm 81 Automatic Callback 30 Automatic key lock 96 B Battery 105 Belt clip 107 Block e
Index Direct Inward System Access (DISA) 74 DISA 74 Display info 11 Diversion when caller receives busy tone 44 Diversion when there is no answer 44 Diverted extension 31 Doorphone 73 DTMF Tones 75 During Calls 40 Call Waiting 42 Conference 43 Handsfree 40 Inquiry 41 Loudspeaking 40 Mute microphone 41 Put a call on hold 43 Transfer 42 Change answering method 25 Handsfree 24 Individual Diversion 46 Individual Mailbox system 55 Information 50 Inquiry 41 Installation 105 Battery 105 Belt clip 107 Chargers 10
Index O Optional accessories 112 Other Useful Features 70 Account Number 75 Direct Inward System Access (DISA) 74 Doorphone 73 DTMF Tones 75 IP Calls 76 Least Cost Routing 77 Networking 76 Reminder 72 Tandem configuration 70 Outcall (External) Notification 57 Outgoing Calls 26 Abbreviated Numbers 32 Automatic Callback 30 Busy extension 30 Camp-on 30 Common Abbreviated Numbers 32 Dial a number via Hot key or Soft key 32 Dial number from the call list 28 Diverted extension 31 Handsfree 27 Intrusion 31 Last E
Index Connections between external lines 104 V Vibrator 102 Volume control 99 120 W Warranty 5 Welcome 4 Write Text 78 Write text 38 BusinessPhone – Cordless DT412/DT422
Notes BusinessPhone – Cordless DT412/DT422 121
BusinessPhone – Cordless DT412/DT422
BusinessPhone – Cordless DT412/DT422 123
Ericsson Enterprise AB All rights reserved. For questions regarding the product, please contact your Ericsson Enterprise Certified Sales Partner. Also visit us on www.ericsson.com/enterprise © Ericsson Enterprise AB 2004 EN/LZTBS 170 355 R1A Printed on chlorine free paper. Ericsson is shaping the future of Mobile and Broadband Internet communications through its continuous technology leadership.
