User guide

75BusinessPhone – Analog Telephone
Glossary
Information
Internal callers are informed about absence
and time of return. External callers are diverted
to the operator, where the same information is
available. Information can be of two kinds:
1. Pre-programmed text information.
2. Voice information.
Intrusion
To intrude on an ongoing call when a requested
extension is busy. See section “Outgoing Calls”
on page 15.
Least Cost Routing
A function that automatically selects the
cheapest way to connect your external call
(not necessarily the shortest distance). See
section “Least Cost Routing” on page 58.
Mailbox
The Mailbox system controls the messages
that are left for or sent by you when you are
absent. See section “Messages” on page 37.
Message
A message can be sent to any extension. This
is useful when you receive the busy tone or get
no answer. There are two kinds of message:
1. Call Me message.
2. Voice message.
See section “Messages” on page 37.
Mute
To switch the microphone temporarily off.
See section “During Calls” on page 25.
Password
A four-digit code needed to e.g. block your
extension and retrieve messages from the
Mailbox system. You can set your own
Password. See section “Security” on page 46.
PBX
Private Branch Exchange. Your telephone
switching system (e.g. BusinessPhone 250).
Pre-defined text
Pre-programmed absent information.
See section “Absence Information” on
page 34.
Third party
A third connection (person), which can
be included in an ongoing two person
conversation. The connection can be
internal or external. See section “During Calls”
on page 25.
Tie line
An external line from the private network.
Tran sfe r
During an internal or external ongoing call you
can make an inquiry and then transfer the call
to another party (internal or external).
See section “During Calls” on page 25 and
“Useful Hints” on page 67.
Trunk line
A trunk line is the same as an external line.
Can be either digital or analog.