User guide

Mailbox System
BusinessPhone – System Administrator54
Mailbox System
The Mailbox system is a part of the Message system and it offers
internal and external callers the possibility to leave messages in a
user’s Mailbox. The caller hears a (personal) greeting
announcement and, if programmed, the directory number of the
extension which has activated the diversion. The caller has to
respond to the voice prompt by DTMF tones and the message is
stored including the sender and date and time of the recording.
This function can be used e.g. to replace an answering machine.
Messages can be retrieved internally and externally.
Any user may divert his/her extension to a Mailbox system. All
types of diversion are possible. There are two different types of
Mailbox systems:
• Individual Mailbox system
• Common Mailbox system
When a message has been left in the Individual Mailbox, this will be
indicated by a flashing Message key lamp (on the Analog telephone
this could be indicated by a special dial tone). To indicate
messages in a Common Mailbox, a separate programmable
Common Mailbox key is required.
Note: Mailbox directory numbers cannot be created,
deleted or altered via a system telephone.
Individual Mailbox system
The Individual Mailboxes can only be accessed via an extension
that can invoke diversion or Follow-me to the Individual Mailbox
system.
To allow an extension to retrieve individual messages:
Set command 3080 to YES in the selected category list.
See chapter “Category Lists” on page 27.
SystemAdminEn.book Page 54 Wednesday, January 15, 2003 11:01 AM