Specifications

Masterclock, Inc.
Revision2.0.3
phone(USAandCanada):1‐800‐940‐2248|phone(international):+1‐636‐724‐3666
email:[e-mail]|online:www.masterclock.com
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TERMS
SatisfactionGuaranteeReturn
Masterclock,Inc.offersa30daysatisfactionguaranteeonallofourproducts.Iftheproduct
doesnotmeetyourrequirements,returnitwithin30daysfromtheinvoicedateandcancel
thePO(PurchaseOrder)orrequestarefundiftheorderhasbeenprepaid.Thisreturn
privilegeissubjecttothefollowingconditions.Anyreturnedmerchandisemustbepackedin
theoriginalshippingcontainerandpackingmaterialcompletewithallinstructionbooklets
andaccessories.Itmustbefreeofanyblemishesandshownosignsofdamage.Software
cannotbereturnedwithouttheassociatedhardware.Beforeanyitemcanbereturnedto
Masterclock,aRMA
formisrequired,whichmustbeobtainedwithin30daysofthedateof
theoriginalMasterclockinvoice.
You,thepurchaser,areresponsibleforallfreight,insuranceandtaxes(ifany)forboth
shippingandreturninganyproductandagreetopayanysuchchargesthatmayhavebeen
includedontheoriginalMasterclockinvoice.Becausethecostassociatedwithevaluation
processingandreturnscanbesubstantial(forbothparties)weaskthatyoulimititems
orderedforevaluationtotheminimumunitquantityneeded.
After30days–allsalesarefinal.
RMA
Return Information and Procedure
xi
RMAInstructions
Step1: ReadthisRMApolicystatement
Step2: CompletetheRMAformandsign
Step3: FaxRMAformto(636)724‐3776oremail[e-mail]
Step4: ReceivefaxedoremailedRMAnumberfromTechnicalSupport
Step5: PrinttheRMAnumberontheoutsideoftheshippingbox
Step6: Shipproduct(s)to:
 Attn:RMA#_____
 Masterclock,Inc.
 2484WestClayStreet
 SaintCharles,MO63301
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RMAnumbersarevalidfor30days.IncompleteformswillresultinadelayorrefusedRMA.