Specifications

Suggested Functional Specs. Continued - 5 -
Masterclock, Inc.
January
phone (USA and Canada): 1-800-940-2248 | phone (international): [phone]
email: [e-mail] | online: www.masterclock.com
4.0 REPAIR AND MAINTENANCE
Designed as solid-state devices, the clocks shall require no standard maintenance and shall have no
user serviceable or replaceable parts inside in order to reduce the requirement for on-site
maintenance and repair personnel.
Any necessary firmware updates shall be made available and able to be applied on location.
Instructions and required update files shall be made available for download from the
manufacturer’s website.
A procedure for trouble-shooting typical installation, configuration, and operational issues shall be
supplied as part of the documentation, as part of the user manual.
The manufacturer shall make warranty repair and service, as well as non-warranty repair service,
available.