COYNE/40976/CC/2 10/29/96 8:38 AM Page 1 OMNIPOINT CUSTOMER CARE: 1-888-OMNI-611 Omnipoint Communications, Inc. P.O. Box 21990 Lehigh Valley, PA 18002-1990 ©1996 Omnipoint Communications, Inc. All rights reserved. Printed in the USA. Omnipoint is a registered trademark of Omnipoint Corporation. Nokia is a registered trademark of Oy Nokia, Helsinki, Finland Printed on recycled paper.
COYNE/40976/CC/2 10/29/96 8:38 AM Page 3 WHAT'S IN YOUR OMNIPOINT KIT Along with your Ericsson portable handset, your Omnipoint package also contains the following items: • User Guide (the one you’re reading now). • “Getting Started” letter. • Rechargeable battery. • Travel charger. • Ericsson User’s Manual: a complete manufacturer’s reference to all handset functions. • Omnipoint “Who & Why” brochure. • Omnipoint “How Much” brochure. • Handset insurance literature. • Omnipoint activation form.
COYNE/40976/CC/2 10/29/96 8:38 AM Page 5 SAY HELLO TO OMNIPOINT Omnipoint Communications is the first 100% digital wireless service provider in the New York area. That means your calls go through more easily. Your conversations sound better. And all your communications are secure. But talking is just the beginning. Your Omnipoint handset is more than a phone–it’s a communications center in the palm of your hand. It can work like an answering machine and pager. Send and receive short e-mail messages.
COYNE/40976/CC/2 10/29/96 8:38 AM Page 7 LET’S GET STARTED You can start using your Omnipoint phone by following these simple steps. Here’s all you have to do. > First, Charge Your Battery. Plug the Travel Charger into any 120V AC outlet. Plug the cord into the adaptor. Snap the adaptor onto the bottom of your handset. Turn on the handset by pressing and holding the key. The battery is fully charged when the indicator shows solid black. (See p.
COYNE/40976/CC/2 10/29/96 8:38 AM Page 9 ALL THE BASICS A Suggestion For Your First Call. Now you’re ready to begin using your Omnipoint handset. After you’ve activated your Omnipoint account, one of the first calls you make should be to personalize your Answering Machine. All calls to your Answering Machine will be charged at the Off-Peak rate. Here’s how to set up your Answering Machine: The following pages will explain all the basic handset functions, including how to send and receive calls.
COYNE/40976/CC/2 10/29/96 8:39 AM Page 11 YOUR HANDSET YOUR KEYPAD Your Ericsson handset might look like a cellular phone, but it’s different. It’s digital – and it does more. In addition to the standard alphanumeric keypad found on all phones, your Ericsson handset also has keys that let you perform special functions. Your handset lets you make and receive calls. It also lets you receive messages, in both text and numeric form. And it lets you send and receive short e-mail messages.
COYNE/40976/CC/2 10/29/96 8:39 AM Page 13 YOUR DISPLAY > Arrows: The Left/Right arrow keys scroll through menus and memories. These keys also let you raise or lower the volume on your handset earpiece during a call. > The display screen on your Ericsson handset can tell you a lot – and help you use menu and memory functions to do some pretty amazing things. , : The “Star” and “Pound” keys let you enter special characters and execute commands. Keylock.
COYNE/40976/CC/2 10/29/96 8:39 AM Page 15 PLACING & RECEIVING CALLS Using Menus. As you use your handset, menus can be displayed to let you perform a wide range of important functions. To bring up menus, press the (left or right) ARROW key and hold down (or repeatedly press) until the menu you want is on display. Then press to select the menu. For details on each menu, see your Ericsson User’s Manual. Now you’re ready for the good part: how simple and satisfying it is to use your Omnipoint handset.
COYNE/40976/CC/2 10/29/96 8:39 AM Page 17 To receive a call, here’s all you do. Emergency Calls. > Your handset must be on. > When your handset rings, press > Press . when your call is finished. During a call, you can perform several functions. > To raise or lower volume, press the ARROW keys. You can make an emergency call at anytime as long as you’re in the Omnipoint coverage area, even if other outgoing calls are restricted. Calls to the emergency number 911 can be made without a SIM Card.
COYNE/40976/CC/2 10/29/96 8:39 AM Page 19 CHARGING YOUR BATTERY The rechargeable battery that comes with your Ericsson handset gives you about 125 minutes of continuous talk time – or up to 20 hours of standby time. The first few times you charge a new battery, let it charge fully. When you use your handset, let the battery discharge completely before recharging it again. To charge your battery: > Plug the Travel Charger into any wall socket. > Plug the cord into the adaptor.
COYNE/40976/CC/2 10/29/96 8:39 AM Page 21 REMOVING & REPLACING BATTERIES Your battery is designed to be easy to remove in case you need to change batteries or access your SIM Card. YOUR SIM CARD Inside your Omnipoint handset, there’s an ingenious and intelligent component: the SIM (Subscriber Identity Module) Card. To remove a battery: > Press the key (on CF337, press PWR) and hold to turn off power to your handset.
COYNE/40976/CC/2 10/29/96 8:40 AM Page 23 MORE THAN A PHONE > To replace a SIM Card, perform the above steps in reverse. The SIM Card holder will not lock unless the SIM Card is positioned properly within the holder. (For more information, see your Ericsson User’s Manual.) Note: a person using your SIM Card in another handset will incur charges on your Omnipoint account. If Your SIM Card Or Handset Is Lost. Call Customer Care immediately at 1-888-OMNI-611.
COYNE/40976/CC/2 10/29/96 8:40 AM Page 25 A WORD ABOUT MESSAGES Let’s talk about one of the biggest advantages of Omnipoint digital service over analog cellular service: with Omnipoint, your handset can receive text messages. That means you’re always within reach – because your family, friends and coworkers will be able to send messages to you even if you’re busy on another call, your handset is off, or you’re out of the Omnipoint coverage area.
COYNE/40976/CC/2 10/29/96 8:40 AM Page 27 Reading Messages. Text Message Storage Capacity. > You’ll first see the message header on your display. Message headers contain the following information: All text messages that you receive are saved in your handset memory or your SIM Card memory. • “NEW” indicates an unread message. You’ll also see the date and time the message was sent. • Memory capacity is limited, so in most cases you should delete your messages as soon as you read them.
COYNE/40976/CC/2 10/29/96 8:40 AM Page 29 USING YOUR ANSWERING MACHINE Voice messages are quick and easy to retrieve from your Answering Machine – as easy as “1-2-3.” Your Answering Machine is a powerful and flexible tool that you can customize to meet your needs. It’s also how callers are able to send you numeric pages, with information such as call-back numbers. Setting Up Your Answering Machine.
COYNE/40976/CC/2 10/29/96 8:40 AM Page 31 While listening to voice messages on your Answering Machine, you can control playback by using your handset keys. Here are the functions you can perform: > To back up and continue the current message, press > To replay the current message, press > Dial > If you have any messages, your messages will automatically begin playing. . > To pause a few seconds, then continue playing messages, press . . > To skip ahead to the end of the current message, press .
COYNE/40976/CC/2 10/29/96 8:42 AM Page 33 As space in your Answering Machine is limited, Omnipoint recommends that you delete unwanted voice messages as well as the accompanying notification messages that the Answering Machine sends to your handset. If your mailbox is full, your caller will hear your greeting followed by a prompt that your mailbox cannot store any more voice messages. Your caller will, however, be able to send you a numeric page (see p. 31). Answering Machine Function Chart.
COYNE/40976/CC/2 10/29/96 8:42 AM Page 35 Automatic Date/Time Information. > To record a new name, press Your Answering Machine is preset to register the date, time, and source of your messages. The Date/Time will automatically precede each message. > To erase a name, press You can deactivate Date/Time announcement at anytime. While in your Answering Machine, use main menu 4, Personal Options. While in menu 4: > To cancel or reactivate the Date/Time stamp on your incoming messages, press .
COYNE/40976/CC/2 10/29/96 8:42 AM Page 37 GETTING NUMERIC PAGING MESSAGES GETTING SHORT E-MAIL MESSAGES Your Omnipoint handset can also serve as your personal pager – to keep you in touch, even if you can’t answer a call. Text messages are another way your business associates, family and friends can keep in touch with you when you’re out of the office or away from home.
COYNE/40976/CC/2 10/29/96 8:42 AM Page 39 SENDING SHORT E-MAIL MESSAGES For example: 19179079988@omnipoint.net Messages you receive from the Internet begin with the sender’s e-mail address, followed by a “#” sign. (Note: on your handset display, the standard Internet address “@” sign will be replaced by the “:” symbol.) If you want to contact someone without having a phone conversation, you can create and send text messages from your handset.
COYNE/40976/CC/2 10/29/96 8:43 AM Page 41 > Use the key to enter punctuation marks and special characters, including “-” “?” “!” “,” “.” “:” and others. > If you make a mistake, press to backspace so you can correct your mistake. The arrow keys move the underline curser. When your message is complete and correct on your display, you’re ready to send it. Here’s how to send it to an Omnipoint user. > Press . > You’ll see “Request Reply” on the display. Press this feature is not supported at this time.
COYNE/40976/CC/2 10/29/96 8:43 AM Page 43 USING CALL WAITING/ CALL HOLD Omnipoint’s Call Waiting/Call Hold service is an important way to make sure you don’t miss important calls. Call Waiting/Call Hold lets you accept a new call while you’re already on the phone. While you’re talking to someone, you can also make an outgoing call to someone else, and keep both calls active by placing one or the other on hold. It’s an easy way to make plans and coordinate conversations among people.
COYNE/40976/CC/2 10/29/96 8:43 AM Page 45 USING CALL FORWARDING When you can’t answer the phone or don’t want to be interrupted, the Omnipoint Call Forwarding feature sends incoming calls to another number. If you don’t answer a call, or your handset is turned off or out of the Omnipoint coverage area, Call Forwarding is preset to direct calls to your Answering Machine automatically. You can change your Call Forwarding setting to send calls to any number you want.
COYNE/40976/CC/2 10/29/96 8:43 AM Page 47 YOUR PERSONAL PHONE BOOK Your Omnipoint handset is smart – even smart enough to remember the phone numbers you want to call and store the numbers of calls you receive. Names and numbers are stored in the memory of your SIM Card. This allows you to carry your Phone Book memory by taking your SIM Card with you. A few notes: • Since keys contain more than one letter, press several times until the letter you want is displayed. For lower case letters, use the * key.
COYNE/40976/CC/2 10/29/96 8:43 AM Page 49 SPEED-DIALING FROM YOUR PHONE BOOK A fast way to call a number on your Omnipoint handset is by Speed-Dialing. You can Speed-Dial numbers stored in the first 10 memory positions (identified on your display as 0 - 9) of your personal Phone Book. Here’s how to Speed-Dial a number: > If anything other than the time is shown on your display, press to clear it. > If you know the memory position number (0 - 9), enter the number. > Press to place your call.
COYNE/40976/CC/2 10/29/96 8:43 AM Page 51 OTHER ADVANCED SERVICES There are many more advanced personal communications features available to Omnipoint subscribers who select the Value Feature Package and Advanced Feature Package. Here’s a brief description. > Fax Mail. You don’t have to worry about being away from a fax machine – all your contacts need is your fax mailbox number. Faxes can be received in your Omnipoint mailbox at anytime, where they will be stored for later retrieval.
COYNE/40976/CC/2 10/29/96 8:43 AM Page 53 FACTS, TIPS, OPTIONS The last section of your User Guide covers additional information you’ll want to know to get the most from your Omnipoint service. On the following pages, we’ll say a few words about: • Your Omnipoint monthly statement. • Some tips if you have trouble. • How to get help. • Using and caring for your handset. • Omnipoint accessories available for your Ericsson handset. • A glossary of terms. On The Inside Back Cover.
COYNE/40976/CC/2 10/29/96 8:44 AM Page 55 TROUBLESHOOTING Omnipoint services are 100% digital, so they’re more reliable than conventional cellular phone service. But because your handset operates over radio frequencies, you may experience difficulties in some locations – therefore you should never rely solely upon your handset for essential communications in emergencies. (See your Ericsson User’s Manual for additional important information.) Here’s a quick set of notes and troubleshooting tips.
COYNE/40976/CC/2 10/29/96 8:44 AM Page 57 GETTING ASSISTANCE Omnipoint Customer Care is always available to serve you – 24 hours a day, seven days a week. Here’s our number again: 1-888-OMNI-611. If you’re using your handset, all you have to do is dial . All calls to Omnipoint Customer Care are made at no charge to your account. Customer Care can help you with many things: > For directory assistance in another area, enter , the Area Code, and 555-1212. Press .
COYNE/40976/CC/2 10/29/96 8:44 AM Page 59 USING YOUR HANDSET SAFELY Because your Omnipoint phone operates by radio transmission, you’ll need to know a few safety tips. • Do not store the phone in hot areas. High temperatures can shorten the life of electronic devices, damage batteries, and warp or melt certain plastics. Your Ericsson User’s Manual has complete information on the following subjects. • Do not store the phone in cold areas.
COYNE/40976/CC/2 10/29/96 8:44 AM Page 61 HANDSET ACCESSORIES To help you get more from your handset, Omnipoint provides a wide range of high-quality accessories. > High-Capacity NiMH Battery Provides up to 300 minutes of talk time; standby time approximately 48 hours. Use Only Approved Batteries. Use only approved batteries and battery chargers with your Ericsson handset. (See your Ericsson User’s Manual for additional important information on batteries and other accessories.
COYNE/40976/CC/2 10/29/96 8:44 AM Page 63 REFERENCE NOTES & NUMBERS GLOSSARY OF TERMS Here are definitions for some of the features and terms in this Omnipoint User Guide. For more information, see the page reference number given after each definition. Use this page to write down your most important Speed-Dialing numbers. Speed-Dial Contact Name • Answering Machine function allows your handset to act as an answering machine for receiving basic voice message service. (pps.
