Ericsson-LG Enterprise CommunicationS Solutions
Contents Contents 02 02 _ Enterprise Business 12 _ Applications 06 _ Small and Home Office 18 _ Terminals 10 _ iPECS iPECSEthernet EthernetSwitch Switch 27 _ Specifications
Ericsson-LG Enterprise Communications Solutions Ericsson-LG, a joint venture between Ericsson and LG-Electronics, is a global leader in providing innovative technology and business communications solutions. Ericsson-LG enables enterprises to boost revenue, reduce costs, enhance customer service, and increase productivity. With more than 40 years of experience, Ericsson-LG recognizes and understands customers concerns and requirements when selecting a communications solution.
ENTERPRISE BUSINESS iPECS Platforms The value of any solution to an enterprise must be tied to the quantifiable results it can deliver to the organization. As an enterprise expands, these results become apparent as their workforce becomes mobile, global, and dependent on ease of communications and collaboration.
iPECS-LIK Pure IP Communications for the Medium and Small Business Features and Benefits IP based fully distributed architecture • Centralized call processing distributed across networks with highly diversified network architecture • Flexible configuration up to a maximum of 1,200 ports • Call fail-over to local PSTN if the connection to the master is lost • Easy remote gateway installation and robust survivability capabilities Application platform • User friendly Unified Communications and collaboration
iPECS-CM Pure IP Communications for the Large Enterprise Features and Benefits Flexible network architecture • Flexible and simple network design on a pure IP based modular architecture Investment protection and cost savings • A range of phones supports from high-end IP Phones to existing analog phones (Video, IP / SIP, Wi-Fi, Softphone, Digital phone, Analog phone, Mobile phone client, etc.
iPECS-MG IP Hybrid Solution for the SMB Customizable IP Hybrid Solution Features and Benefits Ericsson-LG has provided customized telephony solutions to the SMB market for many years. The iPECS-MG continues this tradition, building on field-proven technologies and architecture to satisfy core SMB priorities including simplification, flexibility, efficiency, convergence, compatibility, and environmental responsibility.
SMALL AND HOME OFFICE Smart and Efficient Solutions 06 Ericsson-LG New technologies in the realm of telephony bring communications advances that influence changes in business. Traditional imperatives in the SOHO telephony market are cost effectiveness and ease of operation and maintenance; the latest generation technologies provide both without requiring significant technical training and support.
ipLDK-60 / ARIA SOHO IP Intelligent SMB Communications The Ericsson-LG ipLDK-60 combines an innovative, flexible architecture with the latest in Voice over IP technology and advanced applications to offer a new type of communications platform to small and medium businesses. Designed to support Analog, Digital and IP Phones and Trunks, the ipLDK-60 is ideal for businesses that have a mix of technologies— or are planning a transition between technologies.
ARIA SOHO Simple Communications for SOHO New technologies in telephony bring advancement in communications which in turn influence changes in business from large-sized enterprises to small ones. However, traditional imperatives in the SOHO telephony market stand fast asking for values like cost effectiveness, easy operation and maintenance at the forefront.
iPECS SBG-1000 Smart Communications in a Single Unit iPECS SBG-1000 is a truly converged communications platform tailored for small businesses and SOHO integrating IP telephony, data networking, wireless, security and IT needs in a single unit. iPECS SBG-1000 is optimized to deliver small businesses with limited budgets and resources the advanced communications capabilities of the larger enterprise yielding smart business outcomes.
Ethernet SWITCHES Simpler and Smarter Networking for the SMB Today, SMBs are facing more and more challenges with the growing complexity of IT solutions from its limited budgets and resources, however, they have to operate in the same business environment competing against larger enterprises. With the vision to deliver an optimized solution to best solve these challenges, the new iPECS Ethernet Switch families are designed to be simpler to install, smarter to manage, highly reliable and affordable.
iPECS ES Series iPECS ES-4500 Series L3 Switches ES-4526G • 24 10/100/1000BASE-T Ports • 4 Shared SFP Ports • 2 10G Uplink Slots • High Availability • IPv4 and IPv6 routing support ES-4550G • 48 10/100/1000BASE-T Ports • 4 Shared SFP Ports • 2 10G Uplink Slots • High Availability • IPv4 and IPv6 routing support iPECS ES-3000 Series L2 Managed Switches ES-3026 • 24 10/100BASE-TX Ports • 2 Gigabit Combo Ports (25~26) ES-3026P • 24 10/100BASE-TX Ports • 802.
APPLICATIONS Empowering Business Communications and Collaboration 12 Ericsson-LG To enrich the business communications experience and empower collaboration, applications are critical in addition to IP telephony platforms. Ericsson-LG provides a variety of software applications for business communications and collaboration. Unified Communications Solution (UCS) is designed for enterprise business customers, Phontage is an IP based soft client that can fully replace a desktop keyset.
iPECS UCS Single Point of Communications, Enhancing Business Performance Ericsson-LG’s iPECS Unified Communications Solution (UCS) is a powerful multimedia collaboration and productivity enhancing tool designed for the small to large enterprises. Its single server architecture helps SMB’s start experiencing the next generation communications solution without investing in enterprise level equipment.
Soft Clients IP based Soft Phone Applications Soft clients turn your PC, laptop or mobile phone into a complete IP terminal with many additional features. These are ideal for users who communicate frequently, manage multiple calls, set up ad-hoc conferencing, and need to be highly available. The solutions provide users with anytime, anywhere access to unified communications capabilities including voice calling, audio conferencing, corporate directories, and communications logs.
Software Attendant Console Operator and Information Solutions Ericsson-LG provides PC-based software attendant consoles that integrate telephony with external call data and workforce information. The applications simplify call handling and meet evolving communications requirements. As the operator consoles for Ericsson-LG’s communications systems, ez-Attendant and iPECS Attendant give highly efficient telephony connections for attendants, receptionists and secretaries.
iPECS UMS Unified Messaging Solution iPECS Unified Messaging Solution (UMS) is a tool that helps business become more dynamic and efficient. Users are able to access all messages from their E-mail to help them manage their time and prioritize message handling.
iPECS CCS Compact Contact Center Application for iPECS Ericsson-LG offers a contact center suite designed for small and medium business. iPECS CCS(Contact Center Suite) is a multi-channel IP contact center solutions package best integrated with iPECS Platforms. iPECS CCS consists of ACD, CTI and Reporting modules as part of the basic package and many optional value added function modules.
TERMINALS Business Communications Phones To an end user, the telephone that sits on the desk is the system. It is the critical interface that determines how easy it is to use the system, and in turn, how productive, effective and satisfied they can be. That’s why Ericsson-LG offers a wide range of user-friendly business sets to fit any business.
IP Phones Enjoy the wide selection of system IP phones. There are 8 types from entry level to professional business terminals, designed to best fit the users’ business needs. The Ericsson-LG proprietary protocol provides fully integrated system features just like a conventional feature rich PBX solution. Simple installation and maintenance are designed into the phones. Managers and administrators can access the system via the web admin from any remote location.
LIP-8050E Color screen IP Phone • • • • • • 4.3” Wide Color Graphic screen 5 Programmable feature keys USB interface [USB 2.0] LLDP-MED / 802.1x/EAP-MD5 VLAN, Open VPN support Gigabit support LIP-8040E IP phone for executives Informative large 9 Line backlit LCD User programmable 10 feature keys with LCD labeling • BLF information with triple color LED • Professional headset integration via RJ11 • LLDP-MED / 802.
LIP-8008E Alternative standard IP phone 4 Line LCD BLF information with triple color LED • High quality voice codecs User programmable 8 feature keys Enhanced quality conference call • LLDP-MED / 802.
Digital Phones The LDP Series are Ericsson-LG’s Digital desktop phones that bring the functionality of iPECS-LIK, iPECS-MG and ipLDK to the desktop with display-based interfaces, call log, self-labeling keys, and simplified administration. Also Ericsson-LG digital telephones meet the diverse requirements for features, reliability, ease of use, and productivity as well as ergonomic user friendly design.
LDP-7024LD • Navigation 9 Line Large LCD • 3 Soft buttons 7 Fixed buttons • Call recording • Hands free operation • Additional device port for SLT / FAX 24 Flexible buttons Speaker phone • Wall mountable • • • • LDP-7024D • Navigation 3 Line LCD • 3 Soft buttons 7 Fixed buttons • Call recording • Hands free operation • Additional device port for SLT / FAX 24 Flexible buttons Speaker phone • Wall mountable • • • • LDP-7016D • Navigation 3 Line LCD • 3 Soft buttons 7 Fixed buttons • Additional dev
DECT GDC-450H and GDC-500H are excellent choices for a business DECT solution. Business DECT Solution GDC-450H Robust housing for indoor harsh environments • Scratchproof window and printed buttons • Feature rich 1.5” full color LCD • Standby 130 hrs / Talking 20 hrs Vibration and Ring LED • Easy menu via navigation and softkeys • 2.
Standard SIP Terminals To exploit the advantages of IP telephony to its fullest, you need the right terminal. Ericsson-LG offers the broadest array of IP terminals ranging from a basic entry level IP phone that lets you enjoy the benefits of IP telephony in its simplest form to the highly sophisticated needs of executives and global communicators. The Ericsson-LG SIP phones are cost effective, simple to install and easy to use with future proof technology. IP8850E Color screen IP Phone • • • • • • 4.
IP8815E Basic IP phone • • 5 Line LCD, Grey scale graphics Standard SIP protocol / MGCP protocol (IP8815 only) support User programmable 8 feature keys with triple color LED • LLDP-MED, 802.1x Security support • IP8802 / 8802A Entry level IP phone 2 Line LCD / User programmable 4 feature keys LLDP-MED support • IP8802 (PoE support) / IP8802A (non PoE with adapter) • • Conference Phone ACT-50 (iPECS Audio Conference Terminal) delivers high performance audio conferencing and supports multiple sources.
Specifications 28 LIP-8000E series LDP-7000 / 9000 series 29 Wireless Terminal ACT-50 IP8800 series 30 Enterprise Business Platforms Small and Home Offices 31 Applications and Terminals Support Matrix TERMINALS 27
SPECIFICATIONS LIP-8000E series LIP-8050E LIP-8040E LIP-8024E LIP-8012E LIP-8008E LIP-8002E LIP-8002AE LCD 4.
SPECIFICATIONS Wireless Terminal WIT-400H WIT-400HE GDC-500H SIP-based Ericsson-LG Protocol iPECS Protocol Protocol Standard GAP + Ericsson-LG Proprietary G.711, 729 & 722 Buttons Easy access via 2 soft keys, 5 ways navigation Languages Software driven flexible keys : 10 feature keys &12 programmable keys 7 languages 5 languages (English, Italian, Spanish, (English, Italian, Spanish, Swedish, Russian,Turkey, German) Swedish, Russian ) Bluetooth Yes (V2.1, headset profile) No 802.
SPECIFICATIONS Enterprise Business Platforms iPECS-LIK LIK-50(50A) LIK-100 LIK-300 iPECS-MG LIK-600 LIK-1200 MG-100 MG-300 iPECS-CM CM-S30K CM-S10K CM-S4K CM-S2K Intel Intel Xeon Intel 2Ghz Intel 2Ghz Mindspeed, Dual, 320GB Dual, 320GB 1.5Ghz, 2.
SPECIFICATIONS Applications and Terminals Support Matrix iPECS ipLDKApplications Description iPECS-LIK iPECS-CM iPECS-MG W-SOHO A-SOHO SBG-1000 20/60 iPECS ez-Attendant Windows based PC Attendant O X O O X O O iPECS Attendant Windows based PC Attendant O O O X X X X Phontage Desktop IP Softclient for PC O O O O X X O Phontage Mobile Client (Symbian, WinM) IP Softclient for Smartphone O O O O X X X PECS Communicator (Android) IP Softclient for Smartphone O O
The content of this document is subject to revision without notice due to continued progress in methodology, design and manufacturing. Ericsson-LG shall have no liability for any error or damage of any kind resulting from the use of this document. © Ericsson-LG Co., Ltd. 2011-2013. Ver. 1.4 Ericsson-LG Co., Ltd. 508, Nonhyeon-ro, Gangnam-gu, Seoul, Korea Telephone +82 2 3777 1114 Fax +82 2 2005 2323 www.ericssonlg.
