User guide

Glossary
BusinessPhone – Ericsson Dialog 4187 Plus98
Information
Internal callers are informed about absence
and time of return. External callers are diverted
to the operator, where the same information is
available. Information can be of two kinds:
• Pre-programmed text information.
• Voice information.
Intrusion
To intrude on an ongoing call when a requested
extension is busy. See section “Outgoing Calls”
on page 16.
Least Cost Routing
A function that automatically selects the
cheapest way to connect your external call (not
necessarily the shortest distance). See section
“Least Cost Routing” on page 68.
Mailbox
The mailbox system controls the messages
that are left for or sent by you when you are
absent. See section “Mailbox System” on
page 45.
Message
A message can be sent to any extension. This
is useful when you receive the busy tone or get
no answer. There are two kinds of messages:
• Call Me message.
• Voice message.
See section “Mailbox System” on page 45.
Mute
To switch the microphone temporarily off. See
section “During Calls” on page 27.
Password
A four-digit code needed to block your
extension, retrieve messages from the mailbox
system or to enter the DISA system. You can
set your own password. See section “Security”
on page 66.
PBX
Private Branch Exchange. Your telephone
switching system (e.g. BusinessPhone 250).
Pre-defined text
Pre-programmed absent information. See
section “Absence Information” on page 41.
Third party
A third connection (person), which can be
included in an ongoing two person
conversation. The connection can be internal
or external. See section “During Calls” on
page 27.
Tie line
An external line from the private network.
Transfer
During an internal or external ongoing call you
can make an inquiry and then transfer the call
to another party (internal or external). See
sections “During Calls” on page 27 and “Useful
Hints” on page 90.
Trunk line
A trunk line is the same as an external line. Can
be either digital, analog or IP based.