Specifications

Integration Technical Note 5
NEC NEAX 2000/2400 MCI ©June 2003 Ericsson Enterprise AB
EN/LZT 108 6656 R1A
Additional Considerations for NEAX 2400
• Do not assign a phantom number as the pilot number of the UCD group.
Instead, assign the first port of the UCD group as the pilot number. Use of a
phantom pilot number does not allow data to be sent to the MCI port.
• The MCI interface must be programmed to use the Feature 2 Application
format.
• Direct calls from the attendant console to OneBox are not reported to the
MCI port.
• A maximum of 20 ports may be included in any UCD group. If the OneBox
system you are installing has more than 20 ports, it is possible to create
additional UCD groups as overflow groups. These groups can be associated
using the AUOG command.
• Reorder tone is sent to any extension attempting to transfer a caller to the
attendant in Night Mode, unless a station has been programmed in the PBX
as the Attendant Night Transfer Target using the ASID command.
• If the attendant does not answer an unsupervised transfer within the
predetermined time set for Transfer Call Recall, the call will be sent back to
the originating port and the caller will hear the system greeting.
• On PBXs with 4200 software, the MCI datalink provides only one data
packet per call. Program automated attendant ports and voice mail ports into
separate hunt groups so that calls transferred from the automated attendant
hunt group forward from stations to the UCD voice mail hunt group.
• On PBXs with 4200 software, calls to OneBox from a virtual extension
appear to OneBox as a call from the prime extension.
• On PBXs with 4200 software, blind transfers to the operator are not allowed
and are recalled immediately to the port attempting the transfer. Program
OneBox to ensure that no blind transfers are attempted to the attendant
console.