User guide
Preliminary Pages   
EMC Compliance 
This equipment is certified to the EMC requirements detailed in Annex B, Technical 
Specification. To maintain this certification, only use the leads supplied or if in doubt 
contact Customer Services. 
Contact Information 
Support Services 
Our primary objective is to provide first class customer care that is tailored to your 
specific business and operational requirements. All levels are supported by one or 
more service performance reviews to ensure the perfect partnership between 
Ericsson and your business. 
Warranty 
All Ericsson products and systems are designed and built to the highest standards 
and are covered under a comprehensive 12 month warranty. 
Levels of Continuing Ericsson Service Support 
For standalone equipment, then Ericsson BASIC Essential support is the value for 
money choice for you. BASIC provides you with year-by-year Service long after the 
warranty has expired. 
Call Ericsson Sales for more details. 
Customer Services 
Europe, Middle East 
and Africa 
Tel:  +44 (0) 23 8048 4455 
Fax:  +44 (0) 23 8048 4467 
Email: tvsupportemea@ericsson.com 
Americas  Tel:  +888 671 1268 
Tel:  +678 812 6255 
Fax:  +678 812 6262 
Email: tvsupportamericas@ericsson.com 
Email: tvsupport@ericsson.com 
US and Canada 
International 
Compression 
Software Support Centre
China  Tel:  +86 10 8476 8676 
Fax:  +86 10 8476 7741 
Tel:  +852 2590 2388 
Fax:  +852 2590 9550 
Email: tvsupportapac@ericsson.com 
Beijing 
Beijing 
Hong Kong 
Hong Kong 
Australia and New 
Zealand 
Tel:  +612 (0) 9111 4027 
Fax:  +612 (0) 9111 4949 
Email: tvsupportanz@ericsson.com 
Internet Address 
www.ericsson.com 
  2/1553-FGC 101 1019 Uen A 2011-09-06 
vi 










