Operating instructions
All Ericsson Television Products and Systems are designed and built to the highest standards and are covered under a 
comprehensive 12 month warranty. 
Levels of Continuing Ericsson Service Support 
For stand-alone equipment, then Ericsson’s BASIC Essential support is the value for money choice for you. BASIC provides you with 
year-by-year Service long after the warranty has expired. 
For systems support you can choose either Gold Business Critical support or Silver Business Advantage. These packages are 
designed to save you costs and protect your income through enlisting the help of Ericsson Television support specialists. 
Call Ericsson Television Sales for more details. 
Troubleshooting 
It is the objective of this chapter to provide sufficient information to enable the operator to rectify apparent faults or else to identify 
the suspect module, where possible. 
Troubleshooting Philosophy 
States the objective of the Troubleshooting section and the level of information provided. 
Preliminary Checks 
Provides first-line checks in the event of a problem. 
AC User Accessible Fuse Replacement 
Gives the information required for fuse replacement. 
Managing Alarms 
This topic describes how the unit handles alarms. 
Basic Fault Scenarios 
Describes basic troubleshooting techniques for various common situations. 
Log Files 
Describes the log associated with events such as power-on, alarm assertion and de-assertion etc. 
Troubleshooting - Philosophy 
It is the objective of this section is to provide sufficient information to enable the operator to rectify apparent faults or else to 
identify the suspect module, where possible. Some basic procedures are provided to follow in the event of a suspected Encoder 
failure. It is assumed that fault-finding has already been performed at a system level and that other equipment units have been 
eliminated as the possible cause of the failure (see the relevant System Manual). 
WARNING! 
© Ericsson AB 2011. All rights reserved 
© Ericsson AB 2011. All rights reserved 
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