Autopetfeeder Manual

TROUBLESHOOT

1. The manual talks of a safety switch, where is the safety switch actually located?

The safety switch for the pet feeder is provided at the base of the unit. If you remove the food storage container from the

base, you will notice that there is a small steel pin projecting from the food storage container. This pin will have to be

placed in the Safety pin receiver also known as the safety switch.

Refer Page No.20. Step 9 (Fig 5)

2. The agitator on the medium/ large feeder does not turn?

If the auger turns and the agitator do not appear to function, please check for the following:

The agitator rotates clockwise and anti-clockwise. If the agitator is stuck and does not move to the other direction, please

apply some cooking oil on the stem of the agitator and it will function without a problem.

If it still does not work, please contact 1-888-ERGOSYS for assistance.

3. Why does the auger appear to be floppy and loose?

The auger on the auto pet feeder is meant to be loose and floppy since the motor is very powerful and if the auger were

rigid, the motor would disable it from its position and cause a damage or defect.

4. Can I use the product outside?

Ergo Systems Inc. does not recommend that the auto pet feeder be used out doors. If the unit is protected by the

elements of nature and free from the attacks of raccoons, it can be kept outside to the discretion of pet owners.

5. Is the product bug free? Can bugs attack it?

Bugs have not been a problem of the past with the auto pet feeder and if the unit is cleaned and well maintained then

there would never be an issue with bugs getting in to the food.

6. Is the motor on the pet feeder replaceable?

No, the motor on the auto pet feeder though as simple it may look cannot be replaced; please call 1-888-ERGOSYS if there

is a problem with the motor.

7. How many days will it take my pet to get used to the pet feeder?

Pets normally adapt immediately to the pet feeder but if your pet is used to eating from your hand or always having you

around then it will take a couple of days before the pet gets used to the product.

8. Can my cats get feline acne by using your products?

Cats are sometimes allergic to plastic. We guarantee that we use 100% food grade plastic on all products that are UL and

CUL approved. The chances are minimum.