User guide

EG_GenPro2xe_1003_UG_005_UK Page 31 / 63

Descriptions and non-contractual illustrations in this document are given as an indication only.

ERCO&GENER reserves the right to make any modifications.

Dct_427_00

(2*) with +CRC=1. The command AT+CRC=1 allows in the case of an incoming call to display an extended

message that indicates the canal called. This message corresponds to the type of number called: voice,

data, it is possible to save it with the command AT&W.

Examples:

If the VOICE number is called, the modem replies: +CRING : VOICE

If the DATA number is called, the modem replies: +CRING : REL ASYNC

5.9 Turning off the modem

The modem contains the EGM standard library (see the documents "EG_EGM_CL_xxx_yy" of ERCO &

GENER) in this case, it is strongly advised to un-register from the network with the command AT+COPS=2.

5.10 Modem updating procedure

To be able to benefit from the latest functions of the GenPro 2xe , an updating procedure can be used to

upgrade the software program in the modem.

This procedure consists in downloading the software into the internal Flash memory of the modem via the

RS232 link available on the 15-pin Sub HD connector.

6 Trouble Shooting

This section of the document describes the problems that may be encountered when using the modem.

6.1 Problem of communication between the modem and the RS232 link (V24)

If the modem does not respond to the AT commands via the RS232 link, refer to the table below to see the

possible causes and the solutions.