User guide
EG_GenPro2xe_1003_UG_005_UK Page 3 / 63
Descriptions and non-contractual illustrations in this document are given as an indication only.
ERCO&GENER reserves the right to make any modifications.
Dct_427_00
TABLE DES MATIERES
AVERTISSEMENT ............................................................................................................................................ 7
COPYRIGHT ..................................................................................................................................................... 8
1 RÉFÉRENCES ............................................................................................................................................... 9
1.1 VARIOUS REFERENCES .................................................................................................................................. 9
1.2 REFERRED DOCUMENTS ............................................................................................................................... 10
1.3 ABRÉVIATIONS ............................................................................................................................................. 10
1.4 SYMBOLS ..................................................................................................................................................... 12
2 PACKAGING ................................................................................................................................................ 12
2.1 CONTENT ..................................................................................................................................................... 12
2.2 PACKING CASE ............................................................................................................................................. 14
2.3 MODEM LABELS ............................................................................................................................................ 14
3 GENERAL PRESENTATION ....................................................................................................................... 15
3.1 DESCRIPTION ............................................................................................................................................... 15
3.2 EXTERNAL CONNECTIONS ............................................................................................................................. 16
3.2.1 Connections ................................................................................................................................... 16
3.2.1.1 Antenna connectors ................................................................................................................ 16
3.2.1.2 Micro FIT connectors .............................................................................................................. 16
3.2.1.3 15-pin Sub D HD connector .................................................................................................... 17
3.2.2 Cables ............................................................................................................................................ 18
3.2.2.1 2-wire micro FIT cable GenPro 22e ....................................................................................... 18
3.2.2.2 4-wire micro FIT cable GenPro 23e ...................................................................................... 18
3.2.2.3 2-wire micro FIT cable GenPro 23e ....................................................................................... 19
4 CHARACTERISTICS AND SERVICES ....................................................................................................... 20
5 USING THE MODEM ................................................................................................................................... 20
5.1 STARTING WITH THE MODEM ......................................................................................................................... 20
5.1.1 Mounting the modem ..................................................................................................................... 20
5.1.2 Installation of the modem ............................................................................................................... 21
5.1.3 Checking the communication with the modem .............................................................................. 22
5.1.3.1 Without Library ....................................................................................................................... 22
5.1.3.2 Standard with EGM Library .................................................................................................... 23
5.1.3.3 The application ERCO & GENER EasePro-01 ...................................................................... 23
5.1.3.4 The owner application ............................................................................................................ 23
5.1.4 SIM card Extraction ........................................................................................................................ 24
5.1.5 Hardware reset of the modem ....................................................................................................... 24
5.2 SPECIFIC RECOMMENDATIONS FOR THE USE OF THE MODEM IN VEHICLES ........................................................ 25
5.2.1 Recommended Connection on the battery of a truck .................................................................... 25
5.2.2 Technical constraints in truck......................................................................................................... 26
5.3 MODEM LEDS ............................................................................................................................................... 27
5.3.1 Without library ................................................................................................................................ 27
5.3.2 With EGM standard library ............................................................................................................. 27
5.3.3 The application ERCO & GENER EasePro-01 .............................................................................. 27
5.3.4 The owner application .................................................................................................................... 27
5.4 ECHO FUNCTION OF THE DEACTIVATED AT COMMANDS .................................................................................. 27
5.5 CHECKING THE QUALITY OF THE GSM RECEPTION SIGNAL .............................................................................. 28
5.6 VERIFICATION OF THE PIN CODE ................................................................................................................... 29
5.7 VERIFICATION OF THE MODEM REGISTRATION ON THE GSM NETWORK ............................................................ 29
5.8 MAIN AT COMMANDS (HAYES) .................................................................................................................... 30
5.9 TURNING OFF THE MODEM ............................................................................................................................ 31
5.10 MODEM UPDATING PROCEDURE .................................................................................................................. 31
6 TROUBLE SHOOTING ................................................................................................................................ 31
6.1 PROBLEM OF COMMUNICATION BETWEEN THE MODEM AND THE RS232 LINK (V24) .......................................... 31
6.2 "ERROR" MESSAGE .................................................................................................................................... 33