User guide

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Descriptions and non-contractual illustrations in this document are given as an indication only.
ERCO&GENER reserves the right to make any modifications.
In the case where no communication can be established with the modem:
Check the USB connection between the DTE and the modem (DCE),
Check the configuration of the DTE COM port.
Example of AT commands that can be sent once the communication with the modem is validated
(commands detailed in the following paragraphs) :
AT+CGSN : the reply of the modem must be a 15-digit number (beginning with
"35411802xxxxxxxx") when the serial link is correct.
AT+CPIN="xxxx" : enter the code of the SIM card xxxx (if activated).
AT!BAND? : check the selected frequency.
AT+CSQ : check the reception level of the GSM signal received with the SIM card inserted.
AT+CREG ? : check the registration of the modem on the network.
ATD<numéro de téléphone> : start a data call.
ATH : hang-up (end of the call).
For more information about these AT commands and their associated parameters, please refer to the
"Commands List" document of ERCO & GENER.
5.1.5 SIM card Extraction
To remove the SIM card from the modem, it is recommended to do the following operations with the modem
turned off:
- Remove the SIM card cover on the rear side.
- Press the SIM card (simple pressure) until hearing a "clic" that ensures its ejection.
- Remove delicately the SIM card from the reader.
- Replace the SIM cover.
- Do a Reset or an On/Off to take it into account.