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S.A. ERCO & GENER – ZI de St. Lambert-des-Levées – BP 30163 – F-49412 SAUMUR Cedex

Tél. : +33 (0)2 41 83 13 00 – Fax : +33 (0)2 41 67 19 20 – www.ercogener.com – infos@ercogener.com

SA CAPITAL 183244 € – R.C. SAUMUR B 332 174 820 – SIRET 332 174 820 00032 – NAF 2630Z – TVA Intra : FR 16 332 174 820

L’esprit Modem

User Guide

GenPro 30e

Reference: EG_GenPro30e_1006_UG_002_UK

Revision: 002

Date: 01/10/2009

Summary of content (37 pages)

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L’esprit Modem User Guide GenPro 30e Reference: EG_GenPro30e_1006_UG_002_UK Revision: 002 Date: 01/10/2009 S.A. ERCO & GENER – ZI de St. Lambert-des-Levées – BP 30163 – F-49412 SAUMUR Cedex Tél. : +33 (0)2 41 83 13 00 – Fax : +33 (0)2 41 67 19 20 – www.ercogener.com – infos@ercogener.com SA CAPITAL 183244 € – R.C.
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EG_GenPro30e_1006_UG_002_UK Page 2 / 37 Document history Revision Modifications Author Date S. DUCHESNE 000 CREATION 001 Cancelation Error Code page 27 F. LE BRETON 04/11/08 002 Added limitation using USB page 15 F. LE BRETON 01/10/09 F. LE BRETON 20/06/08 The main modifications in this document compared to its previous version are easily identifiable on a screen by the blue color of the text. Descriptions and non-contractual illustrations in this document are given as an indication only.
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EG_GenPro30e_1006_UG_002_UK Page 3 / 37 TABLE OF CONTENTS PRESENTATION............................................................................................................................................... 5 WARNING ......................................................................................................................................................... 6 COPYRIGHT .......................................................................................................................
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EG_GenPro30e_1006_UG_002_UK Page 4 / 37 8 TECHNICAL CHARACTERISTICS ............................................................................................................. 30 8.1 MECHANICAL CHARACTERISTICS ............................................................................................................... 30 8.2 ELECTRICAL CHARACTERISTICS ................................................................................................................ 31 8.2.1 Power supply .................
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EG_GenPro30e_1006_UG_002_UK Page 5 / 37 Presentation Entirely dedicated to the wireless markets throughout the world, the GenPro 30e modem allows a simple and quick integration of 3G and 3G+ tri-bands (850/1800/1900 MHz) as well as GSM/GPRS/EDGE Quad-Bands (850/900/1800/1900 MHz) connectivities in a M2M application. The GenPro 30e is a robust, reliable and long life product. Its very compact metallic casing makes it ideally adapted to the world of embedded applications.
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EG_GenPro30e_1006_UG_002_UK Page 6 / 37 Warning - To avoid any risk of electrocution, do not open the casing. - No internal part can be repaired by the user. The modem must be returned to the factory for any repair. - The modem must be placed in a normally ventilated area, out of sources of heat. - In order to guarantee the electromagnetic compatibility, the length of the RS232/USB cable and the power supply cable must not exceed 3 meters.
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EG_GenPro30e_1006_UG_002_UK 1 References 1.1 Referred documents AT Commands Lists: EG_GenPro30e_1006_CL_000_FR Software update procedure: EG_GenPro30e_1006_UP_000_FR GSM reference documents: 3GPP 27.007. 1.
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EG_GenPro30e_1006_UG_002_UK HSDPA HSUPA I IEC IMEI I/O LED MAX ME MIC Micro FIT MIN MNP MO MS MT NOM O Pa PBCCH PC PCL PDP PIN PLMN PUK RF RFI RI RMS RTS RX SIM SMA SMS SNR SPI SPL SPK SRAM TCP/IP TDMA TU TUHigh TX TYP UMTS UTC USB VSWR WCDMA High Speed Downlink Packet Access High-Speed Uplink Packet Access Input International Electrotechnical Commission International Mobile Equipment Identification Input / Output Light Emitting Diode MAXimum Mobile Equipment MICrophone Family of connectors from Molex MINi
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EG_GenPro30e_1006_UG_002_UK 2 Packaging 2.1 Content The GenPro 30e is delivered with: - a GenPro 30e cardboard packaging, - a GenPro 30e modem, - 2 fixing brackets, - A technical sheet (Instructions Sheet), - a mini USB 2 cable (type A Male / type mini B Male), - a 2-wire stripped cable (Red/Black) with fuse. 2.2 Packing case The external dimensions of the GenPro 30e packing case are: - Width : 54.5 mm, - Height : 68 mm, - Length: 108 mm. An identification label is put on the top of the packing case.
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EG_GenPro30e_1006_UG_002_UK 2.3 Modem labels On the casing, there is a label that shows the following information: - The CE mark, - The crossed wheelie-bin mark (DEEE standards), - The direct current mark (VDC), - The IMEI bar code with 15 digits. Descriptions and non-contractual illustrations in this document are given as an indication only. ERCO&GENER reserves the right to make any modifications.
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EG_GenPro30e_1006_UG_002_UK Page 11 / 37 3 General Presentation 3.1 Description Description of the GenPro 30e modem: Micro-Fit 4pin/M connector Front side Mini USB connector type B Female (5 contacts) Rear side SMA/F Connector SIM card cover GSM LED 2 fixing brackets to fix the modem on a support. Fixing brackets Descriptions and non-contractual illustrations in this document are given as an indication only. ERCO&GENER reserves the right to make any modifications.
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EG_GenPro30e_1006_UG_002_UK 3.2 External connections 3.2.1 Connections 3.2.1.1 GSM antenna connector The GSM antenna connector is SMA female with a 50Ω impedance. 3.2.1.2 Female Micro FIT connector with 4 male pins This connector is used to connect the external DC supply. Pin N° 1 2 3 4 Signal +VDC GND NC NC Note: The pins 3 and 4 are not used 3.2.1.3 Mini USB B connector (5 contacts) The mini USB 2.0 connector is B Female (5 contacts).
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EG_GenPro30e_1006_UG_002_UK Page 13 / 37 3.2.2 Cables supplied 3.2.2.1 Micro FIT 2-wire supply cable The 2-wire micro FIT cable allows to supply the modem. Molex connector Micro FIT 3.0 Black wire (GND) 5mm stripped and tinned wire Red wire (+VDC) 2.5A/250V fuse (5 x 20 mm) View from cable side Component 4-pin Micro FIT connector Cable Wire Fuse Characteristics Supplier : MOLEX Length ≈ 1.5m Tinned copper 24 x 0.2 mm Section : 0.75 mm² F2.5A L250V 3.2.2.2 USB 2.
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EG_GenPro30e_1006_UG_002_UK 4 Characteristics and Services The GenPro 30e functions are summarized in the table hereunder.
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EG_GenPro30e_1006_UG_002_UK Page 15 / 37 5 Using the modem 5.1 Starting with the modem 5.1.1 Mounting the modem To mount the modem on a support, use the fixing brackets as described hereunder. Note: - Must be fixed on a flat surface - Max. height of the screw head: 2 mm Fixing brackets 5.1.2 Installation of the modem To install the modem, it is recommended to do the following operations with the modem turned off: - Remove the SIM card cover on the rear side.
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EG_GenPro30e_1006_UG_002_UK Page 16 / 37 Uninstalling all the GenPro 30e drivers previously installed as well as 3G Display and restarting the PC may be necessary for a new installation of new 3G Display drivers (due to the evolution of the module heart used in the GenPro 30e). It is preferable to wait for the complete starting of your PC before powering the GenPro 30e and connecting it to the USB port.
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EG_GenPro30e_1006_UG_002_UK Page 17 / 37 5.1.4 Verification of the communication with the modem Once the driver is correctly installed, it is possible to dialog with the GenPro 30e and to use the GenPro 30e modem with a terminal. At this moment, you must absolutely know the virtual USB port that was attributed to it. For that, go to the Windows configuration board.
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EG_GenPro30e_1006_UG_002_UK Select the tab "Material" Choose "Peripheral management system” (“Gestionnaire de périphériques") Descriptions and non-contractual illustrations in this document are given as an indication only. ERCO&GENER reserves the right to make any modifications.
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EG_GenPro30e_1006_UG_002_UK Page 19 / 37 In the section "Ports (COM and LPT)", the COM port to send AT commands is AT Command Port (UMTS) (COM13). As the number of the port is virtual, it can change depending on the PC installations. You can close the window of Peripheral management system. Use a communication software like HyperTerminal of Windows Configure the COM port of the DTE as follows: ▪ Data rate: 115200 bps, ▪ Data bits: 8, ▪ Parity: None, ▪ Stop bits: 1, ▪ Flow control: hardware.
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EG_GenPro30e_1006_UG_002_UK Page 20 / 37 In the case where no communication can be established with the modem: ▪ Check the USB connection between the DTE and the modem (DCE), ▪ Check the configuration of the DTE COM port. Example of AT commands that can be sent once the communication with the modem is validated (commands detailed in the following paragraphs) : ▪ AT+CGSN : the reply of the modem must be a 15-digit number (beginning with "35411802xxxxxxxx") when the serial link is correct.
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EG_GenPro30e_1006_UG_002_UK Page 21 / 37 5.2 GSM LED The status of the modem is indicated by the status of the GSM LED located on the rear side of the modem. It is the LED situated next to the SIM reader (see paragraph 3.1). The table hereunder shows the meaning of the different available status of the GSM LED. GSM LED status LED Activity On LED on fixed Flashing LED flashing (every 2 seconds) Off LED off Modem status The modem is powered on.
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EG_GenPro30e_1006_UG_002_UK Page 22 / 37 5.4 Checking the quality of the GSM reception signal To know the reception level, the GenPro 30e must absolutely have its activated SIM card inserted. The modem will be able to make a call only if the received GSM signal is sufficient. The command AT+CSQ allows to know the reception level (rssi) of the signal sent by the closest GSM Base Transceiver Station (BTS), as well as the receive bit error rate (ber).
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EG_GenPro30e_1006_UG_002_UK Page 23 / 37 5.5 Verification of the PIN code The PIN code is essential in order to make a call or to accept a response coming from the GSM network. This code is held in the SIM card and can be modified by the user.
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EG_GenPro30e_1006_UG_002_UK Page 24 / 37 5.7 Main AT commands (HAYES) The table hereunder shows the main AT commands necessary for the control of the modem. Other AT commands are available, see the "Commands List" document of ERCO & GENER. Table: Main AT commands used with the modem.
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EG_GenPro30e_1006_UG_002_UK Page 25 / 37 5.8 Turning off the modem There is no particular AT command to send to the GenPro 30e Modem before turning it off. 5.9 Modem updating procedure To be able to benefit from the latest functions of the GenPro 30e, an updating procedure can be used to upgrade the software program in the modem. The procedure consists in downloading the software into the internal Flash memory of the modem via the USB link. See the software update procedure for a detailed description.
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EG_GenPro30e_1006_UG_002_UK Page 26 / 37 6 Trouble Shooting This section describes the problems that may be encountered when using the modem. 6.1 Communication problem between the modem and the USB link If the modem does not respond to the AT commands via the USB, link, refer to the table hereunder to see the possible causes and the solutions. Table: Solutions when there is no connection between the modem and the USB link If the modem...
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EG_GenPro30e_1006_UG_002_UK Page 27 / 37 6.3 "NO CARRIER" message If the modem returns the message "NO CARRIER" after an attempted call (voice or data), check the table hereunder to see the possible causes and the solutions. Table: Solutions when a message "NO CARRIER” is returned If the modem... "NO CARRIER" Check : Action Is the received GSM signal strong See the paragraph 5.5 to check the quality of the enough? received signal Is the modem registered on the network? See the paragraph 5.
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EG_GenPro30e_1006_UG_002_UK Page 28 / 37 7.2 Power supply 7.2.1 General presentation The modem must be powered by an external DC tension (V+BATTERY) between +5.5V and +32V. The regulation of the modem power supply is made with a DC/DC internal converter in order to supply all the necessary internal DC tensions. Descriptions and non-contractual illustrations in this document are given as an indication only. ERCO&GENER reserves the right to make any modifications.
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EG_GenPro30e_1006_UG_002_UK Page 29 / 37 A correct functioning of the modem in communication cannot be guaranteed if the input tension (V+BATTERY) falls below 5.5 V. 7.2.2 Protections The modem is protected by a 2.5 A / 250 V fuse tly assembled on the power supply cable supplied with the modem. The modem is also internally protected against tension peaks of more than 32 V. Filter guarantees: EMI/RFI protection in input and output Signal smoothing. 7.
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EG_GenPro30e_1006_UG_002_UK Page 30 / 37 8 Technical Characteristics 8.1 Mechanical characteristics Dimensions Overall Dimensions Weight 73 x 54.5 x 25.5 mm ( excluding the connectors ) 85.5 x 54.5 x 25.5 mm ≈ 88 grams max.(modem only) Volume < 197 grams max.(modem + fixing brackets+ cables ) 101.5 cm³ Casing Aluminum profile Waterproof level Class IP31 The illustration hereunder shows the dimensions of the modem including the clearances necessary for the installation of the modem.
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EG_GenPro30e_1006_UG_002_UK Page 31 / 37 8.2 Electrical characteristics 8.2.1 Power supply Table: Electrical characteristics - 5.5V to 32V DC (GSM or DCS or GPRS) Power supply range - GSM 850/900 MHz : 195mA @ 12V in communication Average consumption - GSM 1800/1900 MHz : 160mA @ 12V in communication - 3G / 3G+ : 295mA @ 12V in communication Note: once the power supply is connected, the modem is permanently consuming.
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EG_GenPro30e_1006_UG_002_UK Page 32 / 37 8.2.2 SIM interface Table: Characteristics of the SIM card supply tension SIM Card 3 V or 1.8 V 8.2.3 RF characteristics 8.2.3.1 RF functioning The RF functioning complies with the ETSI GSM Phase 2+ standards. The RF performances for the receiver and the transmitter are described hereunder.
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EG_GenPro30e_1006_UG_002_UK Page 33 / 37 8.3 Environmental characteristics To ensure a correct functioning of the modem, the limits listed in the table hereunder must be respected. Table: Environmental characteristics Operating temperature -25 °C to +60 °C Storage temperature -30 °C to +85 °C Operating humidity without condensation during 48h HR < 85% @ +85°C 8.
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EG_GenPro30e_1006_UG_002_UK Page 34 / 37 9 Security recommendations 9.1 General security It is important to respect the specific regulations concerning the use of radio equipment, in particular with the possible risks of interference due to radio frequency (RF). Please respect carefully the following security advices. Turn off your GSM modem: ● On an aircraft, the use of cellular telephone can endanger the plane operations; disturbing the cellular network is illegal.
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EG_GenPro30e_1006_UG_002_UK Page 35 / 37 9.2 Security in a vehicle Do not use your Modem whilst driving, unless equipped with a correctly installed ear-piece/hands-free kit. Respect the national regulations concerning the use of cellular telephones in vehicles. Road safety is always a priority. An incorrect installation of the GSM modem in a vehicle could cause an incorrect functioning of the vehicle electronics. To avoid such problems, ensure that the installation was made by a qualified person.
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EG_GenPro30e_1006_UG_002_UK Page 36 / 37 10 Recommended Accessories The accessories recommended by ERCO & GENER for the modem GenPro 30e, are shown on our website in the section Products/Accessories. For more information, contact our sales department. 11 Client support ERCO & GENER ensures the client support for all its modems sold.
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L’esprit Modem DECLARATION OF CONFORMITY Manufacturer: ERCO & GENER Address: Rue des Petites Granges Z.I. de Saint Lambert des Levées B.P. 30163 49412 SAUMUR CEDEX – France Website: http://www.ercogener.com Declares that the products: GenPro 30e Name: Complies with: Type: Modem - R&TTE Directive 1999/5/EC of 09 March 1999, - Council Recommendation 1999/519/EC of 12 July 1999, - Regulations of standard ETSI EN 301 489-7 V1.3.