User`s manual

DemoKit-LG2 User’s Manual
8. TROUBLESHOOTING
Table 17. Recommended Actions to Correct Problems
Problem Cause Recommended Action
Verify that the USB connector is inserted
full
y
into the host’s USB
p
ort.
Faulty Plug and Play recognition
during driver installation
The USB connector may not be inserted
normally into the USB port of the
personal computer.
Alternatively, disconnect the USB
connector, and then re-insert it after a
while.
The driver file cannot be found in
the specified location.
The FPL3 flash programming software
may not be installed correctly.
Install the software again by referring to
Section 5.2, “Software Installation.”
Check that the USB connector is inserted
full
y
into the host com
p
uter’s USB
p
ort.
The USB connector may not be inserted
normally into the USB port of the
personal computer.
Alternatively, disconnect the USB
connector from the USB port and then re-
insert it a
g
ain afte
r
a while.
1. When this product is connected to the
host computer, right-click the driver
prefixed with an exclamation mark (!)
or × and then click
Erase.
2. On the Device Manager, execute a
Hardware Modification Scan.
The driver may not be installed correctly.
3. Install the driver a
g
ain.
Disconnect the USB connector and then
re-insert it a
g
ain.
Connect the USB connector to another
p
ort of the USB hub.
"USB Serial Port" or "USB High
Speed Serial Converter" are not
displayed; alternatively, they are
displayed but prefixed with an
exclamation mark (!) or ×.
The device may not be recognized (in the
case of connection with the USB hub)
If the same symptom occurs, do not use
the USB hub, but directly connect the
connector to the USB port of the personal
com
p
uter.
When the DemoKit is connected
with a host computer, the "Add
New Hardware Wizard" screen is
displayed.
If the USB connector of this product is
not inserted into the USB port used at the
installation time but into another USB
port, then this product may be recognized
as a new hardware item.
Install the driver as described in Section
5.2.4, “USB Driver Installation.”
The driver may not be installed correctly.
Verify that the USB serial port and high-
speed serial converter were installed
correctly, as described in Section 5.2.4,
“USB Driver Installation.”
The communications port selected in the
Port box on the Standard tab of the
Device Setup box may not be set
correctly.
Set the port using the Device Manager.
The DemoKit-LG2 board is operating in
normal mode.
Set the board to flash programming mode
by
settin
g
SW1 switch S1 to ON.
The PRM file selected on the Standard
tab of the Device Setup box may be
incorrect.
Use the PRM file that matches the target
device. For information about the PRM
file, refer to Section 7, “How to Use the
FPL3 Flash Pro
g
rammin
g
Software.”
Communication with the DemoKit-
LG2 board is disabled.
The setting of Supply oscillator on the
Standard tab of the Device Setup box
may be incorrect.
Make a correct setting according to the
specifications of the target device.
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