HP 1x4 USB/PS2 KVM Switch User Guide July 2004 (First Edition) Part Number 372284-001
© Copyright 2004 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation.
Contents About This Guide Intended Audience...................................................................................................................................... vii Important Safety Information ..................................................................................................................... vii Symbols on Equipment .............................................................................................................................. vii Rack Stability ...........
Contents Hotkey Setting Mode .................................................................................................................................3-3 Invoking HSM.....................................................................................................................................3-3 Alternate HSM Invocation Keys .........................................................................................................3-4 Alternate Port Switching Keys ...............................
Contents Appendix C Specifications Index HP 1x4 USB/PS2 KVM Switch User Guide v
About This Guide This guide provides information for installation and operation of the switch. Intended Audience This guide is intended for individuals requiring information about the use of switches. Important Safety Information Before installing this product, read the Important Safety Information document provided. Symbols on Equipment The following symbols may be placed on equipment to indicate the presence of potentially hazardous conditions.
About This Guide Rack Stability WARNING: To prevent personal injury or damage to the equipment, verify that: • The leveling feet are extended to the floor. • The full weight of the rack rests on the leveling feet. • The stabilizing feet are attached to the rack if it is a single-rack installation. • The racks are coupled together if it is a multiple-rack installation. • Only one component is extended at a time. A rack may become unstable if more than one component is extended for any reason.
About This Guide Getting Help If you have a problem and have exhausted the information in this guide, further information and other help is available in the following locations. HP Technical Support For telephone numbers of worldwide Technical Support Centers, go to http://www.hp.com.
1 Introduction Overview The HP 1x4 USB/PS2 KVM Switch is a four-port keyboard, video, and mouse (KVM) switch combined with a two-port USB hub. As a KVM switch, four computers can be accessed from a single keyboard, mouse, and monitor console. Keyboard and mouse data can be transferred to the computers using a USB connection, or with the traditional PS/2 connection.
Introduction • Easy installation; no software required • Hot pluggable—Add or remove computers for maintenance without powering down the switch • Microsoft® Windows® 98SE/ME, Windows 2000, Windows XP, Mac OS 8.
Introduction Front Panel Figure 1-1: Front panel Item 1 2 Description Function Port selection switches • Press a switch for longer than 2 seconds to bring the KVM focus, USB peripherals, and audio focus to the computer attached to the corresponding port. • Press a switch for less than 2 seconds to bring only the KVM focus to the computer attached to the corresponding port. • Press switches 1 and 2 simultaneously for 2 seconds to start Auto Scan mode.
Introduction Rear Panel Figure 1-2: Rear panel Item 1-4 Description Function 1 Console audio jacks Connectors used for attaching the cables for the console microphone and speakers. Each jack is marked with the appropriate icon. 2 USB hub peripheral ports Connectors used for attaching USB peripherals, such as printers and scanners. 3 Firmware upgrade switch During normal operation, the firmware upgrade switch must be in the NORMAL position.
2 Installation Desktop Model Hardware Installation CAUTION: To prevent damage to the equipment: • Power down all devices before connecting. • Be sure that all devices are properly grounded. 1. Connect the console mouse and keyboard by doing one of the following: — Connect the USB mouse (1) and keyboard (2) to the USB ports on the switch front panel.
Installation — Connect the PS/2-to-USB interface adapter to the console USB keyboard port on the switch front panel. Connect the PS/2 style mouse and keyboard to the appropriate ports on the adapter. IMPORTANT: If a USB mouse and USB keyboard are connected to the USB keyboard port on the switch front panel, do not use the PS/2-to-USB interface adapter to connect a second keyboard and mouse. Only use the rear panel USB ports to connect USB peripherals. 2.
Installation 3. Plug the CPU connector on the KVM cable (3) into any available KVM socket in the CPU port section on the switch rear panel. Plug the accompanying microphone connector (2) and speaker connector (1) into the corresponding jacks. NOTE: The cables that ship with the Rackmount model do not include audio jacks. 4.
Installation 5. Connect external power to the power jack on the switch rear panel using the AC adapter that came in your kit. Connect the AC power adapter plug to a grounded utility power source (Desktop models), or connect the appropriate jumper cord between the AC adapter and an uninterruptible power system (UPS) or a power distribution unit (PDU) (Rackmount model). 6. Power up the connected computers.
Installation Performing a Side-Mount Installation 1. Remove the eight screws, four on each side, from the switch. 2. Attach the 0U brackets to the switch, using the screws you removed. 3. Install two cage nuts into the side-mount bracket U locations, and secure the switch to the rails using two M-6 screws, one on each side.
Installation Performing a Cantilever Installation 1. Remove the eight screws, four on each side, from the switch. 2. Attach the 1U brackets to the switch, using six of the screws you removed, three on each side. 3. Do one of the following: — Install two clip nuts, one on each side of the rack.
Installation — Install two cage nuts, one on each side of the rack. 4. Secure the switch to the rails, using the appropriate screws. Cabling the Switch Connect the switch cables as described in “Desktop Model Hardware Installation.
3 Operation Hot Plugging The switch supports USB hot plugging. Components can be removed and added back into the installation by unplugging their cables from the CPU ports without the need to shut down the unit. Powering Off and Restarting To power off and restart the switch: 1. Disconnect all of the computers from the switch. 2. Disconnect the external power cable from the switch rear panel. 3. Wait 10 seconds, then plug the external power cable back into the switch rear panel. 4.
Operation Port Switching All port switches begin with pressing the Scroll Lock key twice. Table 3-1 and Table 3-2 describe the actions that each key combination performs. NOTE: If using the Scroll Lock key conflicts with other programs running on the computer, the Ctrl key can be used instead. To use the Ctrl key, refer to “Alternate Port Switching Keys” in this chapter.
Operation Auto Scanning The Auto Scan feature automatically cycles the KVM focus through the computer ports at regular intervals. This feature enables you to monitor the computer activity without having to switch from port to port manually. Table 3-3: Auto Scanning Hotkey Scroll Lock Action A Enter Starts Auto Scan. The KVM focus cycles from port to port at 5-second intervals. A n Enter Starts Auto Scan. The KVM focus cycles from port to port at n-second intervals, between 1 and 99.
Operation Alternate HSM Invocation Keys An alternate set of HSM invocation keys is provided in case the default set conflicts with programs running on the computers. To switch to the alternate HSM invocation set: 1. Invoke HSM as described in the “Invoking HSM” section in this chapter. 2. Press the H key. The HSM invocation keys become the Ctrl key (instead of Num Lock) and the F12 key (instead of minus). NOTE: To revert back to the original HSM invocation keys, invoke HSM, then press the H key again.
Operation Listing Hotkey Settings 1. Invoke HSM as described in the “Invoking HSM” section in this chapter. 2. Press the F4 key. 3. Open a text editor or word processor, and use the Paste function to display the settings. USB Reset If the USB peripherals lose focus and must be reset: 1. Invoke HSM as described in the “Invoking HSM” section in this chapter. 2. Press the F5 key. Hotkey Beeper Control The beeper can be toggled on and off. To toggle the beeper: 1.
Operation HSM Summary Table After invoking HSM, press one of the keys described in Table 3-5 to perform the corresponding function.
Operation Table 3-6: Sun Keyboard Emulation continued PC Keyboard Sun Keyboard Ctrl F8 Paste Ctrl F9 Find Ctrl F10 Cut Ctrl 4 e Ctrl H Help Ctrl 1 Mult Ctrl 2 V_DN Ctrl 3 V_UP Win Compose Macintosh Keyboard The PC-compatible (101/104 key) keyboard can emulate the functions of the Macintosh keyboard. The emulation mappings are listed in Table 3-7. NOTE: When using key combinations, press the first key, then press the second key.
4 Firmware Upgrade Utility The Windows-based Firmware Upgrade Utility (FWUpgrade.exe) provides a smooth, automated process for upgrading the switch firmware. New firmware upgrade packages are posted on the HP website as new firmware revisions become available at http://h18004.www1.hp.com/products/servers/proliantstorage/rack-options/list.html#console. Before You Begin 1.
Firmware Upgrade Utility 4. Slide the Firmware Upgrade Switch to the UPGRADE position. 5. Power on the switch by plugging in one of the KVM cables. The switch front panel LEDs flash to indicate that it is in Firmware Upgrade mode. CAUTION: Do not attempt to operate the switch during the firmware upgrade process.
Firmware Upgrade Utility Starting the Upgrade 1. Run the downloaded Firmware Upgrade Package file by double-clicking the file icon, or by opening a command line and entering the full path to the file. The Firmware Upgrade Utility Welcome screen appears.
Firmware Upgrade Utility 2. Read the License Agreement, and select the I Agree radio button. Click Next to continue. The Firmware Upgrade Utility Main screen appears. The Utility inspects your installation. All the devices capable of being upgraded by the package are listed in the Device List panel.
Firmware Upgrade Utility 3. Select the device to upgrade from the list. A description appears in the Device Description panel. 4. Select the Check Firmware Version checkbox to have the utility compare the device firmware version with the upgrade files. A message appears if the firmware version of the device is higher than the upgrade version, and you have the option to continue or cancel the upgrade.
Firmware Upgrade Utility 5. Click Next to perform the upgrade. As the Upgrade proceeds, status messages appear in the Status Messages panel, and the progress toward completion is shown on the Progress bar. After the upgrade has completed, a screen appears to inform you that the procedure was successful. NOTE: If the Upgrade Succeeded screen does not appear, the upgrade failed to complete, and you should repeat the upgrade procedure. 6. Click Finish to close the Firmware Upgrade Utility. 7.
Firmware Upgrade Utility 9. Slide the Firmware Upgrade Switch to the NORMAL position. 10. Connect all the KVM cables. 11. Reconnect the power cable.
5 Troubleshooting Table 5-1: Troubleshooting Symptom Possible Cause Action The switch exhibits erratic behavior. The switch is not receiving enough power. Connect the switch to external power. If the switch is already connected to external power, verify that the power connections match the system specifications, and that all cables are plugged in and functioning properly. The keyboard or mouse is not responding. The keyboard or mouse must be reset.
Troubleshooting Table 5-1: Troubleshooting continued 5-2 Symptom Possible Cause Action A Sun system does not start. The CPU port is not configured correctly. The first time that a Sun system runs from a port, you must configure its port for the Sun keyboard operating platform before you power on the system, or the Sun system will not start. Refer to the “Keyboard Operating Platform” section in chapter 3 for more information. The switch does not operate.
A Regulatory Compliance Notices Regulatory Model Number For the purpose of regulatory compliance certifications and identification, this product has been assigned a unique regulatory model number. The regulatory model number can be found on the product nameplate label, along with all required approval markings and information. When requesting compliance information for this product, always refer to this regulatory model number.
Regulatory Compliance Notices Class B Equipment This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Regulatory Compliance Notices Cables Connections to this device must be made with shielded cables with metallic RFI/EMI connector hoods to maintain compliance with FCC Rules and Regulations. Canadian Notice (Avis Canadien) Class A Equipment This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.
Regulatory Compliance Notices *For a notified body number refer to the product regulatory label. Compliance with these directives implies conformity to harmonized European standards (European Norms) which are listed on the EU Declaration of Conformity issued by HewlettPackard for this product or product family.
Regulatory Compliance Notices Japanese Notice Power Cord Statement for Japan Korean Notice Class A Equipment HP 1x4 USB/PS2 KVM Switch User Guide A-5
Regulatory Compliance Notices Class B Equipment BSMI Notice A-6 HP 1x4 USB/PS2 KVM Switch User Guide
B Electrostatic Discharge Preventing Electrostatic Damage A discharge of static electricity from a finger or other conductor can damage system boards or other static-sensitive devices. This type of damage can reduce the life expectancy of the device. To prevent electrostatic damage when setting up the system or handling parts: • Avoid hand contact by transporting and storing products in static-safe containers.
Electrostatic Discharge Grounding Methods There are several methods for grounding. Use one or more of the following methods when handling or installing electrostatic-sensitive parts: • Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis. Wrist straps are flexible straps with a minimum of 1 megohm ± 10% resistance in the ground cords. To provide proper ground, wear the strap snugly against the skin.
C Specifications Table C-1: Switch Specifications Function Specification Computer connections 4 CPU port selection Front panel switches; hotkey USB port selection Hotkey Online LEDs 4 (Orange) USB Link LEDs 4 (Green) Console keyboard connectors 1 USB Type A Console mouse connectors 1 USB Type A Console video connectors 1 HDB — 15 fe male Console audio connectors 1 Stereo port 1 Microphone port CPU KVM data connectors 4 SPDB — 15 female CPU audio connectors 4 Stereo ports 4 Microphone
Index 0 0U configuration, installing 2-5 1 1U configuration, installing 2-6 A attaching 0U brackets 2-5 1U brackets 2-6 audio jacks 1-4 Auto Scan starting with front panel 1-3 starting with hotkeys 3-3 B beeper, hotkey 3-5 brackets attaching 0U 2-5 attaching 1U 2-6 C cables connecting 2-1 FCC compliance statement A-3 cantilever installation 2-6 cautions, defined viii components front panel 1-3 rear panel 1-4 computer connecting 2-3 requirements 1-2 connecting computers 2-3 console microphone 2-2 consol
Index G L grounding methods to prevent electrostatic damage B-2 LEDs 1-3 length C-1 listing hotkey settings 3-5 H hardware requirements 1-2 hazardous energy circuits symbol vii height C-1 help additional sources ix HP authorized resellers, telephone numbers ix HP website ix technical support telephone numbers ix hot plugging 3-1 hotkey beeper 3-5 hotkey operation 3-1 hotkey setting mode alternate keys 3-4 invoking 3-3 hotkey settings, listing 3-5 hotkey summary 3-6 HP authorized reseller ix HP website
Index R rack installation 0U configuration 2-5 1U configuration 2-6 rear panel components 1-4 regulatory compliance notices BSMI A-6 cables A-3 Canadian A-3 Class A equipment A-1 Class B equipment A-2 device modifications A-2 Japanese A-5 regulatory model number A-1 requirements, hardware 1-2 resetting factory default settings 3-5 keyboard and mouse 1-3 USB peripherals 3-5 restarting the switch 3-1 restoring default settings 3-5 RJ-11 firmware upgrade cable, connecting 4-1 S safety information vii selecti