Installation guide

QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus
QuadroM32x/8L/26x/12Li/26xi; (SW Version 5.3.x)
88
Conference Statistics
In the Conference Statistics page, the calls are classified by conferences. The call statistics (sent via 3PCC, Radius, email or FTP) is the same as
is - it shows only the PBX calls not sorted out by the conference. The billing or accounting program can build the conference statistics analyzing the
PBX CDRs (if the Called Phone is the Conference ID then it is a conference call).
The Conference Call Statistics page consists of four tables. They provide information on conference call details, successful incoming and outgoing,
unsuccessful outgoing conference calls in the first three tables and statistics settings in the fourth one. Conference call statistics allows the collecting
of conference call events on the Quadro with their parameters and to search them by various criteria. Only the administrator is allowed to enable or
disable the conference statistic services.
The link Statistics Settings that is used for this purpose is only displayed when an administrator is logged in. The Statistics Settings page offers
the following input options:
The Enable Call Reporting checkbox enables conference call
statistics reporting. The selected number of statistics entries will
be displayed in the Conference Call Statistics tables.
The Maximal Number of Displayed Conference Call Records
drop down lists are used to select the number of Conference Call,
Successful and Unsuccessful statistics entries to be displayed in
the corresponding Conference Call Statistics tables. If the record
numbers exceed the numbers specified in these drop down lists,
the oldest record will be removed.
The Download All Call Statistics link is used to download the
entire displayed statistics in a file that can be viewed with a
simple text editor. This type of conference call statistics file is
easy-to-read and can be displayed in a spreadsheet.
The Download All Call Statistics (CSV format) link is used to
download the entire displayed conference call statistics in a CSV
(Comma-Separated Values) formatted file.
Fig. II-152: Conference Statistics-Statistics Settings page
The Download All Call Statistics (old format) link is used to download the entire displayed conference call statistics in an old formatted file. This
file can also be viewed with a simple text editor but contains more intricately aligned content.
The Clear all Records button is used to clear all conference call statistics records.
When the number of Conference Call Statistics entries exceeds the numbers specified in the Statistics Settings page, the oldest entries are being
automatically deleted.
The Conferences page lists all Conference Calls and their
parameters (ConfID- Activation Time, Conference Duration,
Participant Count, Activation Reason and Activation Details).
Each column heading in the tables is created as a link. By clicking
on the column heading, the table will be sorted by the selected
column. Upon sorting (ascending, descending) arrows will be
displayed close to the column heading.
The Activation Reason
column indicates whether the participant
is a key member to start the conference, i.e. when participant
dials into the conference, the conference is getting automatically
activated and the dial out participants (if any) are called to join the
conference (see Conference Progress).
The Activation Details column provides information about how
the conference call is activated.
The Filter button performs searching within the statistics tables.
The search may be done with several criteria at the same time.
The following search criteria are available:
• The text fields ConfID, From and To are used for the search
by ConfID-Activation Time. ConfID requires the unique ID of
the conference. For From and To fields the data must be
entered in the format dd-mm-yyyy hh:mm:ss. The time criteria
are optional, if it is not needed, leave the text fields empty.
The From field must indicate an earlier date and time from
that which is indicated in the To field. Otherwise the error
message "Minimal date should be less than maximal date"
prevents filtering and searching.
Fig. II-153: Conference Statistics-Conferences page
• The From and To drop down lists offer a search by the Conference Duration, specified by the list of values. The field From must indicate a
shorter duration than the field To. Otherwise the error message "Minimal duration should be less than maximal duration" prevents statistics
filtering.