Installation guide

QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus

QuadroM32x/8L/26x/12Li/26xi; (SW Version 5.3.x)

Add opens the Add Group page where a new ACD Group

may be created. The Add Group

page includes the only

ACD Group ID text field which requires the ACD Group

number (extension). The ACD Group ID should not match

any existing extension in the

Extensions Management table.

Any newly created ACD Group will automatically appear in

the Extensions Management table.

Edit opens

ACD Group Extension Settings in the Extensions

Management.

Fig. II-146: ACD Group Management - Add Entry page

Pressing on the links in the Group ID and Agents List columns of the Groups table will lead you to the ACD Group Extension Settings where group

settings and the list of group’s agents may be adjusted correspondingly.