Installation guide

QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus

QuadroM32x/8L/26x/12Li/26xi; (SW Version 5.3.x)

The next page of the wizard is skipped for QCM Phone Model selection. The content of this page depends on the configuration made on the first

page of the Receptionist Phone Configuration Wizard.

The Receptionist Phone Configuration Wizard – Programmable Keys Configuration page both for Aastra and snom phones is used to set the

correspondence between the selected Functions and the available Programmable keys on the IP Phone. To do so, assign a Function to each

programmable key from the drop down list on this page.

The following options are available in the Functions list:

• Watch Ext. # - watch the extension on the Quadro and a possibility to pickup the call addressed to that extension.

• Call Park Ext # - watch the calls parked to the corresponding extensions and a possibility to retrieve the calls parked to that extension.

This list also contains a number of PBX services available on the Quadro and accessible with the

* key combination (see Quadro’s Feature Codes).

When configured from this page, the key combinations become transparent for the IP phones too.

• Vmail – accesses the voice mailbox of the extension to

which the receptionist IP line is attached to.

• DND – enables the Do Not Disturb service on the

extension to which the receptionist IP line is attached to.

• CallFwd – accessed Forwarding Management of the

extension to which the receptionist IP line is attached to.

• AutoReDI – auto redials the last dialed call.

• CallBack – calls back to the last caller.

• LineInfo – gets the IP line information from the Quadro.

• CallBlk – blocks the last caller.

• Record – records the call (in case if the manual call

recording is allowed for the call, configured from

• Call Recording– used for configuring the call recording

rules

• ACD Login/Logout – allows the corresponding ACD agent

to login to all groups it is involved in, if previously logged in,

to log out from those groups. For details on ACD

functionality, see

ACD Management.

Fig. II-133: Receptionist Phone Configuration Wizard – Programmable Keys Configuration for snom phone

For snom phones, when multiple IP lines are selected on the

Attached IP Lines text field on the first page of the

Receptionist Phone Configuration Wizard

, this list

additionally contains the number of specified IP lines. That

selection is used to set the correspondence between the

selected IP lines and the available Programmable keys on the

IP Phone. To do so, select the IP lines corresponding to each

programmable key from the Functions drop down list on this

page. Each programmable key on the snom IP phone will now

be responsible for the selected IP line on the Quadro.

Fig. II-134: Receptionist Phone Configuration Wizard – SoftKeys Configuration for Aastra phone

Please Note: Once a new receptionist is created, the Call Queue feature will be automatically enabled with the corresponding Call Queue Size and

Max Call Queue Appearance settings on all extensions attached to the IP lines defined in the Attached IP Lines text field.