Installation guide

QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Additional Features
QuadroM32x/8L/26x/12Li/26xi; (SW Version 5.3.x)
166
Administrator’s Additional Features
Incoming Call Blocking and Outgoing Call Blocking
The Incoming Call Blocking and Outgoing Call Blocking pages offer extended features for the administrator to activate incoming/outgoing call
blocking services for certain callers. The users cannot change this information.
For more information on the Call Blocking Settings pages,
see the Incoming Call Blocking and Outgoing Call Blocking
chapters of the Extensions Users Guide - Manual III.
The Call Blocking pages accessed from the Caller ID
Based Services table by clicking on the corresponding
address, gives the administrator the option to enable blocking
services which could not be disabled by the users.
Along with the components seen by the user, an additional
Protect this entry checkbox is available in the Call
Blocking - Add Entry pages for administrator access only.
With this checkbox selected, the user will be unable to
deactivate the blocking services configured by the
administrator.
Fig. II-290: Blocking Page for the Administrator
Voice Mail Profiles
When the administrator accesses the Voice Mail Settings of
an extension, there is an additional Voice Mail Profiles link
present that leads to the page where custom voice mail
profiles and their settings can be defined. This link is hidden
for the extension user's access.
The Voice Mail Profiles page is used to define and configure
custom voice mail profiles.
The Voice Mail Profile is a group of most common Voice
Mail Settings which can be saved under a specific name.
This allows you to have several versions of Voice Mail
Settings configurations per extension.
Each Voice Mail Profile may have custom voice mail
greeting, maximum voice mail duration, new voice mail
notifications and Zero-Out settings. The Voice Mail Profiles
are activated based on the call routing rule used to establish
a call. This is limited to the PBX-Voicemail type of calls used
for a direct access to the extension's voice mailbox. The
Voice Mail Profile name should be provided in the
Call
Routing wizard when defining a PBX-Voicemail routing rule.
When the rule is used, caller accesses the called extension's
mailbox with the settings configured in the corresponding
voice mail profile.
With this service, you can pre-configure several versions of
Voice Mail Settings and save them as Voice Mail Profiles. For
example, if a call is originated from the PSTN network to the
corresponding extension's voice mailbox, the greeting
message can tell the caller: "You have reached the ...
company, please leave a message." and the maximum voice
mail duration is configured to 15 minutes. This voice mail
profile can be saved as "ForPSTN" and its name should be
defined in the routing rule responsible for incoming PSTN
calls distribution. In parallel to this voice mail profile, there
can be an
other profile designed for internal PBX calls. It will
play the following voice mail greeting: "Hi, you have reached
Mike's voice mailbox, please drop me a message and I shall
call you back.", the maximum voice mail duration is 5 minutes
and there is a Zero-Out feature configured to call Mike's
cellular phone. This voice mail profile can be saved as
"ForPBX" and its name should be defined in the routing rule
responsible for PBX calls distribution to the local extensions.
Fig. II-291: Voice Mail Settings for the Administrator