QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Edition 1, March 2014 SW Release 5.3.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Table of Contents Manual I: see Installation Guide Step-by-step guide to install and configure Quadro basically. Manual II: Administrator's Guide About this Administrator's Guide .............................................................................................................. 5 Quadro’s Graphical Interface ...................................................................................................................
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide ACD Group Extension Settings ..............................................................................................................................58 Recording Box Extension Settings .........................................................................................................................61 Attendant Extension Settings ...........................................................................................................
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Class of Service .................................................................................................................................................... 144 Internet Uplink Menu ......................................................................................................................................................................................................146 PPP/ PPTP Settings .......................................
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus About this Administrator's Guide The Quadro Manual is divided into three parts: • • • Manual-I: Installation Guide gives step-by-step instructions to provision the QuadroM IP PBX and configure the phone extensions with the Epygi SIP Server.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus Quadro’s Graphical Interface Administrator’s Main Page When the administrator logs in, the QuadroM Management page is displayed with a table of active calls (including information about call peers, call duration and start time) at the startup. The number of total active calls is displayed above the table. The button Terminate next to each active call is used to terminate the corresponding call.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus version of the Quadro's firmware and of its boot loader is also available here. The idle session timeout is set to 20 minutes. If no action is performed during that time, user will be automatically moved to the Login page and will be requested to login again. Recurrent Buttons Throughout this guide, you will see a variety of recurrent buttons. Below is a description of these buttons.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus Administrator’s Menus System Menu Fig. II-1: System Menu in Dynamo theme Fig. II-2: System Menu in Plain theme System Configuration Wizard The System Configuration Wizard allows the administrator to define the Quadro’s Local Area Network settings and to specify regional configuration settings to make Quadro operational in its LAN.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus The System Configuration page contains the host name, IP address and Subnet Mask information about the Quadro LAN interface. These settings make Quadro available to the internal network. The System Configuration page offers the following input options: Host Name requires a host name for the Quadro device. Domain Name requires the LAN side domain name which the Quadro belongs to.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus Internet Configuration Wizard The Internet Configuration Wizard allows the administrator to configure the WAN interface settings and to adjust Quadro’s connectivity with an external network. The Internet Configuration Wizard MUST be run for Quadro to be connected to the Internet.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus The WAN IP Configuration page is only displayed if Ethernet or PPTP has been selected to be the uplink protocol. It offers the following components: The Assign automatically via DHCP radio-button selection switches to automatic retrieval of the WAN IP address from a DHCP server at the ISP/uplink. Please Note: DHCP referred to here is the one that runs on the provider’s side and not the Quadro’s personal DHCP server.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus Required Bandwidth for Standard Packets: Packet Size in msec. G.711u/G.711 a Needed bandwidth in kbit/s using the Codecs: G.726-16 G.726-24 G.726-32 G.726-40 G.729a iLBC13.33 G.722 G.722.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus The System Security Diagnostics page allows running the security audit and getting the security reports. The Start Security Audit functional button is used for running the security audit. The QuadroM Security Audit is a security reporting system, which generates the warnings regarding the QuadroM's weaknesses relative to the selected Security Level. The warnings may vary depending on the selected global Security Level.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus The Exceptions link leads to the Exceptions for SIP IDS page where user can require the trusted IP address(es) that can't be blocked. Add opens the page Exception IP- Add Entry, where a trusted IP address can be established. Delete removes the selected entries from the IP address table. Select all selects all entries of the table.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide • • • • • • Received Bytes Received Packets Received Errors Received Drop Errors Received Overrun Errors Received MultiCast Packets • • • • • • Administrator’s Menus Transmitted Bytes Transmitted Packets Transmitted Errors Transmitted Drop Errors Transmitted Carrier Errors Transmitted Collisions When opening the corresponding interface statistics window, no traffic values are displayed at first.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus The area Receive Values provides the following: • • • • • • Receive Bytes - number of received bytes. Receive Packets - number of received Ethernet packets. Receive Errors - number of received packets containing errors. Receive Drop Errors - number of received packets that have been discarded.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus Static Parameters: Extension shows the extension number of the selected telephone line. Display Name shows the corresponding name. Phone State may have the value On Hook or Off Hook. For IP Line Status, this field may additionally have Not Configured and Temporary Offline values. Number of Active Calls shows the number of calls that are currently present on the phone.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus The Line Status for E1/T1 Trunk displays the list of available timeslots (in E1 mode, 30 active timeslots both for CAS and CCS signaling types; in T1 mode, 24 timeslots for CAS signaling and 23 timeslots for CCS signaling type) and their settings (Route Incoming Call to, Allowed Call Type and Timeslot State).
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus The button Show generates an E1/T1 Channel Usage Statistics diagram over the selected criteria. The letters M and K used in the legend of the displayed diagrams show the total number of specified criteria: K means thousands and M millions. Fig.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus Show button is used to generate an FXO channels usage diagram chart over the parameters selected above. When this button is pressed, FXO Channel Usage Statistics chart appears. It represents dependency between the time frame and the number of calls performed during that period. Additionally it may display the maximum number of calls performed in the selected time frame.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus Show button is used to generate an ISDN channels usage diagram chart over the parameters selected above. When this button is pressed, ISDN Channel Usage Statistics chart appears. It represents dependency between the time frame and the number of calls performed during that period. Additionally it may display the maximum number of calls performed in the selected time frame. Fig.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus SIP Registration Status The SIP Registration Status is a table displaying the SIP registration information of the Quadro extensions. The table contains a list of all the registered extensions of the Quadro, SIP registration name for each extension, addresses of SIP servers where they are registered (if applicable), whether or not it is registered for each extension, and the registration date and time.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus IP Routing Configuration Routing is used to relay information across the Internet from a source to a destination. Along the way, at least one intermediate node is typically encountered. Routing is different than bridging. The main difference between bridging and routing is that bridging operates at the OSI Data Link Layer (Level Two Media Access Control Layer) and routing operates at OSI Network Layer (Level Three).
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus The PPTP/L2TP Routes allow IP packets forwarding through the PPTP and L2TP tunnels of the Quadro. If PPTP/L2TP connections do not exist on Quadro, VPN routes cannot be generated.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus The Automatically Backup Configuration Settings page allows you to enable the automatic backup of the system configuration and the voice data on the Quadro. With this service, Quadro will automatically backup the system configuration and the voice data and store it in the specified location.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus The manipulation radio buttons are used to select between particular CGI or a named group of CGIs for which the legible configuration file will be generated. • The Specific CGI selection allows you to choose a certain CGI from the list of Quadro’s Web management pages for which the legible configuration can be manually managed.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus The System Events table is the list of new and read system events. System events have corresponding coloring depending on the nature of the event: success (priority 1, color green), low importance failure (priority 2, color yellow), critical failure (priority 3, color red).
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus Numerous circumstances may cause a certain application on Quadro to flag an event. The Event Settings page lists all possible events on the Quadro and allows controlling notification (action) when an event takes place. Each entry in the events’ table has a checkbox assigned to each row. By selecting the corresponding checkboxes, operations such as Edit may be done for one or more events.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus Actions that are not allowed for the selected event (like mail notification if the PPP link is down or the mail server has been configured improperly) are hidden. For multiple events editing, actions that are not appropriate for least one of the selected events will also be hidden.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus With the Enable checkbox system mail sending and voice messages transmission to the extension user's mailbox could be enabled. SMTP Host requires the IP address or host name of the Simple Mail Transfer Protocol (SMTP) server. This SMTP server is part of your mail server that you normally use to receive and send mails. SMTP Port requires the SMTP host port number.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus Enable SMS Service enables the SMS service on the Quadro. User Name and Password text fields require the authentication settings of the SMS server. SMS Sender Address requires the source address for the Quadro notification SMS. The address defined in this field will be seen in the “From” field of the SMS delivered to the mobile phone. SMS Recipient Address requires a destination mobile number for a test SMS.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus Please Note: Installing new firmware will take about 15 minutes. During this time, Quadro, telephony and Internet access will be disabled. The firmware update will cause the loss of the following data: • All internally stored voice mails and custom voice messages Please Note: If you do not wish to lose your voice data, have it downloaded from Configuration Management page prior to starting the Firmware Update.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus If you have confirmed the firmware version, a new page with firmware update progress will be displayed next. There are no functions available on this page, just information about the firmware update procedure. At some point the connection with the device is being lost and you need to wait until the firmware will be burned on the Quadro. You will not be automatically redirected to the Login page.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus Networking Tools The Networking Tools page provides the possibility to check the Internet connection. Ping sends four ICMP (Internet Control Message Protocol) requests with a default size of 64 bytes to the destination (IP address or host name) specified in the text field Ping Target. The response times are logged, and the round trip time (the time required from being sent until being received again) is measured.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus System Contact text field requires optional information about the contact person responsible for the SNMP management in the defined network. Field may indicate the point person’s name, email address, phone number or other contact information. Enable SNMP v1 / 2c checkbox is used to enable SNMP v1/2c protocol version for the messaging between Quadro’s SNMP agent and the administrating application.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus The Start E1/T1 Diagnostics button is used to initiate E1/T1 Link Diagnostic and Diagnostic Loopback. With these tests E1/T1 physical link is checked, Frame Synchronization and Red Alarm states are verified. For successful Link Diagnostic, remote side should have Line_loopback or Payload_loopback settings configured or a loopback terminator should be plugged to the Quadro's E1/T1 port.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus The Mark all Logs button is used to set a line marker in the logs. If you need to follow a certain piece of log, push this button to set a starting mark in all logs and then perform the needed actions over the Quadro. When the actions are done, push this button again to set an ending mark in all logs.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide • • • Administrator’s Menus No Key Found - the feature is currently not available Reboot Needed - the feature key has been entered and Quadro needs to be rebooted Activated - the feature is now available on the Quadro Following features may be activated via the software key: • • • • • • • • • • • • • Debug – enables Telnet connection towards the Quadro for debugging purposes.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus Uploading a Language Pack will cause the loss of the following data: • • • • All voice mails and custom voice messages (only when embedded memory storage is used) Call statistics (only when embedded memory storage is used) Pending events (only when embedded memory storage is used) Transfer statistics Please Note: Only one custom Language Pack can be uploaded at the time.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide • • Administrator’s Menus Local Administrator – this is a common (sub-) administrator’s account. The password is not factory reset safe. Local Administrator can have permission to adjust each GUI page. Extension – this account refers to all extensions created on the Quadro. The password for default extensions is not factory reset safe but is contained in the backed up configuration.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus Please Note: The Administrator’s account cannot be disabled. The Roles page contains a table where the Local Administrator and Extensions users are listed. This page allows you to set the permissions to the GUI pages for each user in the table. The Edit functional button leads to the Change Access Rights page where a list of user specific GUI pages is displayed.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus Enable Redundancy checkbox is used to enable the redundancy functionality on the Quadro. Active Device Mode drop down list is only present on backup device and is used to adjust the behavior of the backup device during unavailability of master device. When Active is selected, backup device will become master once the original master device became unavailable.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus Users Menu Fig. II-76: Telephone Users Menu in Dynamo Theme Fig. II-77: Telephone Users Menu in Plain Theme Extensions Management The Extensions Management page is used to create a variety of extensions and auto attendants on the Quadro. From this page, by clicking on the user extension, the Administrator can go to the extension settings pages.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus Attendant extensions are dedicated to the IVR system on the Quadro. These extensions are used by callers to reach Quadro’s users and use the remote access and call relay services. It is possible to create Auto Attendants with the custom scenarios. By default, Quadro has one Auto Attendant extension (00) which is undeletable.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus Please Note: Extension number cannot start with the digits 0. You can add extensions of up to 20 digits long. However, the Call Routing won’t be adjusted automatically; you may need to manually adjust the routing rules for extensions in custom length. The Type drop down list is used to select the type of the extension to be created (for details see below).
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus Allow Call Relay enables the current extension to be used to access the Call Relay service in the Quadro’s Auto Attendant. It is recommended to define a proper and non-empty password when enabling this feature in order to protect the Call Relay service from an unauthenticated access. Login Allowed checkbox enables the current extension to be used to access the Quadro via WEB interface by extension name and password.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus This page contains the following functional buttons: Add functional button opens an Add Entry page where extensions may be added to the Call Barge In / Intercept Access List. This page requires the extension number in the Address text field that will be allowed to intercept calls. The wildcard is supported in the Address field to add a group of extensions with one entry.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide • Administrator’s Menus Allow Dialog Subscriptions Edit opens a page Watch Access List-Edit Entry where the permissions of the added extensions may be modified. Delete removes the selected extensions from the list. If no records are selected an error message occurs. Select all selects all existing records in the list. Inverse selection inverses the current selection of records (if no records are selected, all records will be checked). 2.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus Authentication User Name requires an identification parameter to reach the SIP server. It should be provided by the SIP service provider and can be requested for some SIP servers only. For others, the field should be left empty. Send Keep-alive Messages to Proxy enables the SIP registration server accessibility to the verification mechanism.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus The Enable Hot Desking Capability checkbox is used to enable the Hot Desking feature on the corresponding remote extension. The Hot Desking Automatic Logout section is used to configure Hot Desking functionality expiration on the corresponding extension. This may be useful when someone who logged in to the public phone with this extension forgot to log out after using it.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus o PBX - local calls to Quadro's extensions. o SIP - calls through a SIP server. o PSTN - calls to a global telephone network. o Auto - used for undefined call types. The destination (independent on whether it is a PBX number, a SIP address or a PSTN number) will be reached through the Call Routing Table. The Address text field is used to define the address where the call will be redirected.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide • Administrator’s Menus Use External Voice Mail – enables the Voice Mail service for the corresponding extension and is used to define a remote Voice Mail Server as a location for the Voice Mails. In this case recorded voice mails will be collected on the remote server.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus 8. Licensing This page is only available if the corresponding licensing is enabled from the Features page. This group allows you to configure the extension to be used by the Quadro Communication Manager (QCM) soft-phone application and the Pro/Basic level Desktop Communication Console (DCC).
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus 1. General Settings (for pickup group extension) This group requires personal extension information and has the following components: Display Name is an optional parameter used to recognize the caller. Usually the display name appears on the called party’s phone display when a call is made or a voice mail is sent. Password requires a password for the new extension. The extension password may only contain digits.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus The Address text field is used to define the address to be included in the Access List table. The value in this field is strictly dependent on the Call Type defined in the same named drop down list. If the PBX call type is selected, the Quadro extension number should be defined in this field. For the SIP call type, the SIP address should be defined, for the PSTN call type, the PSTN user number should be defined here.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide 2. Administrator’s Menus Park Access List This page is used to define a list of extensions that are allowed to park the call to the corresponding call park extension. Wildcard is supported in the Address field to add a group of extensions with one entry. If the extension is not in the Park Access List for the corresponding call park extension, it will not be able to park a call to this call park extension.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide • • • • • • • • • • • • • • • • • • snom 820 snom 821 snom 870 Aastra 480i Aastra 9133i Aastra 9112i Aastra 9143i Aastra 9480i (35i) Aastra 51i Aastra 53i Aastra 55i Aastra 57i Aastra 6730i Aastra 6731i Aastra 6735i Aastra 6737i Aastra 6739i • • • • • • • • • • • • • • • • • Administrator’s Menus Grandstream GXP2120 Grandstream GXP2124 Grandstream GXP2200 Grandstream GXV3140 Grandstream GXV3175 Fanvil C62 Polycom SoundPoint IP 300SIP Polycom
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus The Paging Group of Extension page lists all available regular and virtual extensions on the Quadro and allows you to manage the Paging Group. The Enable functional button is used to include the selected extension(s) to the Paging Group of the corresponding extension. Once the call to the paging group comes in, all the extensions in that group will be paged, i.e.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus The extension password may only contain digits. If non-numeric symbols are entered, the “Incorrect Password: no symbol characters allowed” error will prevent making the extension. Confirm Password requires a password confirmation. If the input is not corresponding to the one in the Extension Password field, the “Incorrect Password confirm” error will appear.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus Enable ZeroOut checkbox enables the ZeroOut feature. When this feature is enabled, callers that have reached the ACD Group extension may accelerate the automatic redirection instead of holding in the extension’s queue. To activate this feature, caller should dial digit (see Feature Codes) while in the queue of ACD Group extension. The caller will then be automatically transferred to the destination specified in this page.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide 3. Administrator’s Menus ACD Agents Table Settings This group is used to configure agents in the ACD group and has the following components: The ACD Agents Table lists all agents in the corresponding ACD group and their statuses. Add opens the Add Entry page where a new agent may be added to the group. The Add Entry page contains the following components: Fig.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide 1. Administrator’s Menus General Settings (for Recording Box extension) This group requires Recording Box extension‘s information and has the following components: Display Name is an optional parameter used to recognize the Recording Box extension. Usually the display name appears on the called party’s phone display when a call is made or a voice mail is sent. Password requires a password for the Recording Box extension. Fig.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide 3. Administrator’s Menus Recording Storage Settings This group contains recording storage settings and is divided into two groups: The Modes radio buttons selection is used to choose the storage option once the call recording is done. Following options are available: • • • • FTP Mode - this option will send immediately recordings to the FTP server and delete from device. This option will keep your device memory the most free.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus Attendant Extension Settings For Attendant extensions, the Extensions Management - Edit Entry page consists of General Settings, Attendant Scenario, SIP Settings and SIP Advanced Settings pages. The SIP Settings and SIP Advanced Settings pages are the same as for the regular extensions described above. The General Settings and Attendant Scenario pages are described below: 1.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide • • Administrator’s Menus The Send AA Digits to Routing Table checkbox selection switches the Auto Attendant to the routing mode. Any inserted digits on the Auto Attendant prompt will be parsed through the Routing Table on the Quadro. Redirection on Timeout - this group allows automatic call redirection in case no action has been performed by the caller.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus The Download Welcome Message and Remove Welcome Message links appear only if a file has been uploaded previously. The Download Welcome Message link is used to download the message file to the PC and opens the file-chooser window where the saving location may be specified. The Remove Welcome Message link is used to restore the default welcome message.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Interval requires the time period (in consecutively played Recurring messages. seconds) Administrator’s Menus between Browse opens the file chooser window to browse for a new custom welcome or recurring message file. Press the Save button to submit the changes or use Back to keep the initial data.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide • • No Action the Auto Attendant will continue to play the Recurring message (if configured) of the current menu. Go to the following menu will go to the specified submenu and take actions defined in that submenu. The drop down list allows the selection of a previously created submenu or to create a new submenu by choosing the Create New Submenu item. The New submenu name text field requires the new submenu name.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus The Submenus page consists of the following functional buttons: Add opens the Edit Scenario - Add menu page where a new Menu name may be defined. Edit opens the Edit Scenario page where a newly created submenu scenario settings might be adjusted. Delete removes the selected submenu(s). Fig. II-119: Create scenario-Submenus page Select all selects all entries of the table.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus Please Note: The Attendant Ringing Announcement is played to SIP-to-extension and PSTN-to-extension calls only. The announcement can also be played to SIP-attendant-SIP and PSTN-attendant-SIP calls if they are made by a call routing rule for which the RTP proxy is enabled. The group offers the following components: The Enable Ringing Announcement checkbox enables/disables the Auto Attendant optional announcement message.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus Start from the SIP User Name text field requires the SIP server registration user name for the first extension to be created. Depending on the value in the Quantity text field, the next extensions to be created will have subsequent SIP user names.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus If both of the above checkboxes are enabled, the T.38 codec will be used as a preferred codec for FAX transmission. If it is not supported by the peer, the G.711 codec will be used instead. For virtual extensions, the incoming FAX can only be stored in the extension's voice mailbox.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus Please Note: The Call Parking is valid for the period defined in the Call Park Extension Settings. By default it is 15 minutes. During that time hold music (if configured) will be played to the parked party. When the Retrieve Timeout expires, the phone that initiated the call parking will start to ring. If no one picks up the parked call, or if the phone is off hook, the parked call will be automatically disconnected.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide • Default Music enables the default music. If the option is selected, the text field Upload Recording will be disabled. • File selection is used to upload the hold music file. The following option is available under this selection: Administrator’s Menus Upload Recording text field can be used to type the path where hold music file is located.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus Recording Box table displays the following information: Status - indicates whether the call recording is New and not yet played. New recordings are displayed in bold font. Caller – is the address of the caller of the recorded call. Callee – is the address of the called party of the recorded call. Date & Time – is the call recording start date and time.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus The following services are available to the receptionist: • • • • • Call Queue Extension Status Call Interception Voicemail Transfer Multi-Company Receptionist Call Queue This feature allows keeping multiple incoming calls in the queue when being on the line and to answer calls in the order they have been received.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus Add opens the Receptionist Phone Configuration Wizard where the new receptionist phone can be created and configured. The wizard consists of several pages. The Receptionist Phone Configuration Wizard – IP Phone Model page has the following components: The Description text field requires the description of the receptionist to be configured.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus The next page of the wizard is skipped for QCM Phone Model selection. The content of this page depends on the configuration made on the first page of the Receptionist Phone Configuration Wizard. The Receptionist Phone Configuration Wizard – Programmable Keys Configuration page both for Aastra and snom phones is used to set the correspondence between the selected Functions and the available Programmable keys on the IP Phone.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus The next page of the wizard is a Receptionist Phone Configuration Wizard - Summary where the configured settings for the receptionist should be verified. Additionally, this page contains a Reboot IP Phone now checkbox which should be selected if you wish to have your IP phone rebooted once the corresponding receptionist is created. Reboot is needed for a proper functionality of the IP phone.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus trusted phone to the list, an existing extension has to be chosen. The parameters (extension number and password, as well as SIP and Speed Calling Settings) will be used automatically for the trusted caller access of the Quadro Auto Attendant. A direct connection to the Call Relay menu can be optionally provided.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide 3. 4. 5. 6. 7. 8. Administrator’s Menus Press the Add button on the Authorized Phones Database page. The Add Entry page will appear in the browser window. Choose the call type and enter a caller address in the corresponding text field. Select a Login Extension and the Automatically Enter Call Relay Menu checkbox (if required). Enable Call Back service if required and define a Call Back Destination in the same named field.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus ACD Management Attention: The Automatic Call Distribution is an optional feature and can be activated with a feature key from the Features page. Automatic Call Distribution (ACD) is the contact center solution designed for queuing and automatic distribution of the calls between contact center agents.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus Interactive Voice Response system ACD IVR is a custom Auto Attendant (see Attendant Extension Settings) configured on Quadro with VoXML script and voice prompts designed for quizzing the customers, determining the set of required skills as described above and routing the call to the agent group having the maximum current value of the composite skill grade for required set.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus ACD Agent ID requires the number of the agent. Digits are only accepted for this field. The Agent ID should be unique in the system. Password requires a password of the agent. The agent password may only contain digits. If non-numeric symbols are entered, the “Incorrect Password: no symbol characters allowed” error will prevent creating the agent. Confirm Password requires a password confirmation.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus Add opens the Add Group page where a new ACD Group may be created. The Add Group page includes the only ACD Group ID text field which requires the ACD Group number (extension). The ACD Group ID should not match any existing extension in the Extensions Management table. Any newly created ACD Group will automatically appear in the Extensions Management table.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus Conferences Menu Fig. II-147: Conferences Menu in Dynamo Theme Fig. II-148: Conferences Menu in Plain Theme Please Note: The Conference Server and the Video Conferencing are optional features and can be activated with a feature key from the Features page. Conference users with video will be able to see the current speaker and either manually or automatically switch between participants.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus page additionally allows the administrator to drop a participant from the conference or invite new participants. It also allows the moderator to start/stop/resume/pause the conference recording and to terminate the conference. • • Percentage of System Memory - indicates the conference related memory space (in percents) dedicated to conference recordings and the conference specific custom system messages.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus Conference Statistics In the Conference Statistics page, the calls are classified by conferences. The call statistics (sent via 3PCC, Radius, email or FTP) is the same as is - it shows only the PBX calls not sorted out by the conference. The billing or accounting program can build the conference statistics analyzing the PBX CDRs (if the Called Phone is the Conference ID then it is a conference call).
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide • • Administrator’s Menus The From and To drop down lists offer a search by the Participant Count, specified by the list of values. The field From must indicate a shorter count than the field To. Otherwise the error message "Minimal count should be less than maximal count" prevents statistics filtering. The text fields Activation Reason and Activation Details require the reason and the details of the conference call activation to be defined.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus Mail Default Settings Mail Default Settings page is used to define the email templates used in the system generated emails to the conference participants. Two email templates can be defined on this page: • • Conference Notification Default Mail - delivered when the moderator chooses the Send Notification Mail menu option.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus Telephony Menu Fig. II-156: Telephony Menu in Dynamo Theme Fig. II-157: Telephony Menu in Plain Theme Call Statistics The Call Statistics page consists of five tables. They provide information on successful, unsuccessful and missed incoming and outgoing calls on the first three tables, statistics settings in the fourth table and statistics archive in the fifth one.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus When the number of Call Statistics entries exceeds the numbers specified in the Statistics Settings page, the oldest entries are being automatically deleted. In order to keep the call statistics entries safe, Quadro allows you to configure the Statistics Archive service of the call statistics. The Statistics Archive page is used to configure the automatic archiving of the call statistics.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus The Archive Record field shows the time when the call statistics was archived. The [csv] and [log] links in this field allows you to download the archived call statistics file to the PC in a Comma Separated Values (.csv) or Tab Delimited Text (.log) file formats and opens the file-chooser window where the saving location can be specified.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide • • • Administrator’s Menus Brief information about the call quality, voice codec used to receive and transmit packets and the close call reason. The close call reason appears to provide more information about the call termination reason which can be a network problem, termination by one of the call parties, voice mail service activation, etc.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus Rx Jitter - inter-arrival jitter is an estimate of the statistical variance of the RTP data packet inter-arrival time, measured in timestamp units. The inter-arrival jitter is defined to be the mean deviation (smoothed absolute value) of the difference D in packet spacing at the receiver compared to the sender for a pair of packets.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus The UDP Port indicates the SIP UDP (User Datagram Protocol) receive port number. By default 5060 is selected and used. The SIP UDP port cannot be in the selected RTP/RTCP port range for FXS and IP lines (see RTP Settings), otherwise the “Mapped port for SIP shouldn’t be in RTP port range” error message appears. The TCP Port indicates the SIP TCP (Transmission Control Protocol) receive port number.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus Generate And Install New CA Root Certificate The Generate and Install New CA Root Certificate page is used to define, generate and install a new CA root certificate for SIP TLS traffic. All fields in this page require root certificate specific information. The General Certificate and Install button is used to generate a new CA root certificate based on the defined data and to install it on the Quadro.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus The RTP Settings – Edit Entry page offers a drop down list and a checkbox. Packetization Interval contains possible values milliseconds) to be configured for the selected codec. (in The Enable Silence Suppression checkbox selection enables voice activity detection for the selected codec. Fig. II-169: RTP Settings - Edit Entry To Edit Codec Parameters 1. 2. 3. 4.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus Selecting Use Manual NAT Traversal allows you to manually define the RTP/RTCP port ranges for the RTP traffic over NAT: • • The Mapped Host text fields require the Mapped Host for RTP traffic over NAT. Mapped RTP/RTCP Port Range: • Min - minimal port has to be higher than 1024 and lower than the maximal port range. Only even numbers are allowed.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide 3. Administrator’s Menus Press Save on the Add Entry page to add the selected IP range to the NAT Exclusion Table list. To Delete an IP Range from the NAT Exclusion Table 1. Select the checkboxes of the corresponding IP range(s) that should to be deleted from the NAT Exclusion Table. Press Select all if all IP ranges should to be deleted. Press the Delete button on the NAT Exclusion Table page. Confirm the deletion by pressing Yes.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus Please Note: The supported ringer type can be found on the bottom of the phone, in the “Ren:x.xN” value where N is the ringer type supported by the phone. For example, if N=A, the TypeA ringer type should be selected, if N=B, the TypeB&Z ringer type should be selected. The Enable off-hook Caller ID checkbox enables Caller ID transmission to the phone in the off-hook state attached to a certain line.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus version of the SIP phone). Every new firmware of Quadro is compatible to a certain firmware version of each supported SIP phone. If you are running older firmware on your SIP phone, this service will automatically download and install the newer firmware on your SIP phone. Please Note: The Firmware Version Control service is only available for the supported SIP phones (see the list below).
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus corresponding SIP phone for instructions on performing a factory reset or reboot on any of the supported phones, what additional configurations are required for a specific SIP phone, and how to manipulate with the GUI. • The Use Session Timer enables the SIP session timer for the corresponding IP line. This checkbox enables advanced mechanisms for connection activity checking.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide • • • • • • • • • • • • Aastra 6730i (also supports FVC) Aastra 6731i (also supports FVC) Aastra 6735i (also supports FVC) Aastra 6737i (also supports FVC) Aastra 6739i (also supports FVC) Polycom SoundPoint IP 300SIP Polycom SoundPoint IP 330SIP Polycom SoundPoint IP 331SIP Polycom SoundPoint IP 335SIP Polycom SoundPoint IP 450SIP Polycom SoundPoint IP 501SIP Polycom SoundPoint IP 550SIP Administrator’s Menus • • • • • • • • • • • • • Yealin
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus The Manage IP Phone Templates page consists of a table where the available IP phone templates are listed. The systemdefault template in this table indicates the Quadro default template for all IP phones. This template cannot be edited or deleted. Add opens the Add Entry page where an IP phone template can be created.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus IP Phones Logo The IP Phones Logo page is used to upload a custom logo for the IP Phones. This page contains only those IP phones for which Quadro supports the custom logo upload. The uploaded custom logo will be visible on the display of the IP phone. The Enable checkbox is used to enable the custom logo for the selected IP phone model(s). The Browse button opens the file-chooser to select the custom logo file. Fig.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus The next page of the wizard is FXS Gateway Configuration Wizard - FXS Gateway Lines. This page displays a list of FXS lines provided by the FXS Gateway and is used to assign each FXS line to an IP line on the QuadroM IP PBX. System will automatically assign the provided FXS lines to the first available IP lines on the QuadroM IP PBX. You may adjust the configuration from this page.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus FXO Settings The FXO Settings are used to configure the FXO support that allows Quadro to connect to other PBXs or analog telephone lines. The QuadroM8L/26x has 8 FXO lines. For QuadroM32x/8L/26x/12Li/26xi the shared FXO lines are displayed in this page, if available. The shared FXO lines can be edited from FXO setting page.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus E1/T1 Settings The E1/T1 service allows Quadro to be connected to a PBX or to a CO (Central Office) via E1/T1 lines, using E1/T1 CAS/CCS signaling. Quadro may act as a user or as network. If connected to a private PBX, the Quadro should be configured in the network mode. If an E1/T1 trunk from the CO is connected to the Quadro, it should be configured as a user. Please Note: E1/T1 service is available only for QuadroM32x.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus The Trunk CAS Signaling Settings page lists the available timeslots of the trunk with CAS signaling and their settings. The Incoming Interdigit Service link leads to the page where the dial plan for incoming E1/T1 calls from CO/PBX to the Quadro can be configured.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus Voice Establishment Procedure manipulation radio buttons group is used to select a method of voice establishment on the trunk: • • • On call acceptance – with this selection, voice will be established after call is being accepted. On channel selection - with this selection, call will be accepted during channel selection. This selection is not allowed for R2 signaling.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus CAS Signaling Wizard – Page 4 appears only in E1 User mode when signaling selected from Signaling Type drop down list on the CAS Signaling Wizard – Page 2 is R2 (all types) and is used to configure country settings. Page consists of the following components: Country drop down list is used to set the location where Quadro is located to support the correct functionality of R2 signaling.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus Group B Support manipulation radio button group is present only when R2 signaling selected from Signaling Type drop down list on the previous page is different from R2 DTMF and is used to enable/disable the Group B Support.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus The Non Automat checkbox switches to non-automatic Terminal Endpoint Identifier (TEI) searching and enables the TEI Address text field that requires a TEI number (digit values from 0 to 63) for connection establishment between CO and E1/T1 client. In automatic mode, an E1/T1 connection will be established on the first available TEI, while in non-automatic mode a specific TEI may be reserved for the connection.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus The B Channel link leads to the Signaling Type CCS – B Channel Settings page where available timeslots may be enabled/disabled for the voice transfer and echo cancellation feature may be configured. The Force Update option can be optionally used to apply new settings immediately. The Restart option is used to bring timeslot(s) to the initial idle state on the both sides.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus Switch Type is another configuration parameter that depends on the Service Provider when acting in the User mode and the private PBX capabilities when acting in the Network mode. The Generate Progress Tone to PSTN/PBX drop-down list contains the options for sending progress (ring-back) tone to callers from the PSTN/PBX.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus If the Send ALERT Message on Call Ringing checkbox is selected, the system will send ALERT messages to callers from the PSTN/PBX on call ringing. If not, the system will send a PROGRESS message on receiving early media from the called party if the Generate Progress Tone to PSTN/PBX setting is not set to None.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus • Receive Not Ready - controlling packets in case of inability to accept calls by destination. • SABME - packets upon connection establishment. • Disconnected Mode - packets when connection is being disconnected. • Disconnect - packets upon connection termination. • Unnumbered Acknowledgement - packets upon accepting connection establishment/termination. • Framer - packets as a report of an error condition.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Add functional button leads to the Add Entry page where a new E1/T1 dial plan entry can be configured. The Add Entry page consists of the following fields: The Incoming DNIS Prefix text field requires the prefix of the incoming dialed number. '[' , ']' , ',', '-', are used to define a range or a quantity of prefixes. For example, 2[5-9] means that the prefix of the dialed number may be 25, 26, 27, 28, or 29.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus The Connection Type manipulation radio button group allows you to choose the connection type for the selected trunk(s): • PTP (Point to Point) In case of connection to the CO (User interface type is selected on Quadro) choose this option if only Quadro is connected to the ISDN trunk from CO (no other ISDN devices are connected to the particular ISDN trunk from CO besides the Quadro).
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus The fields in the MSN Number column require the MSN numbers allocated to the Quadro. Please Note: At least one MSN number should be defined in this page. The system displays an error message if the same MSN number is used twice in this page. The Route Incoming Call to drop-down lists is used to select the destination where the incoming call addressed to the certain MSN number will be routed.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus The Coding Type drop down list allows you to select between a-law and mu-law coding types. The Switch Type is another configuration parameter that depends on the Service Provider. The Passive Mode checkbox is used to leave the ISDN Layer1 connection in the Slave mode. When this checkbox is selected, Layer1 remains idle when calls are not available. When this checkbox is not selected, Quadro keeps its Layer1 always active.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus The ISDN Trunk Status page provides the following information about the selected trunk state: Link displays the ISDN link state: up or down. Frame Synchronization displays the signal synchronization state in the trunk: Yes or No. HDLC Receive shows the number of packets received in HDLC (Highlevel Data Link Control) format. HDLC CRC Error shows the number of packets received with CRC (Cyclical Redundancy Check) errors.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus External PSTN Gateways The External PSTN Gateways page allows Quadro to use the PSTN lines (FXO lines and/or ISDN trunks) on other Quadros. This provides the option to call not only through local PSTN lines but also through available shared FXO or ISDN lines in the network of Quadros.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus For Audio Lines (This option is available only for QuadroM8L/26x/12Li/26xi): Transmit Gain (Line Out) defines the level of voice transmitted from Quadro to the Audio Line Out port. Receive Gain (Line In) defines the volume of voice received by Quadro from the Audio Line In port.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus The Enable Tunnels to Master Devices checkbox enables the Quadro as a slave device and allows connecting to the master Quadro via SIP tunnel. When this checkbox is enabled the Tunnels to Master Devices table needs to be configured. The link Tunnels to Master Devices moves you to the page where a list of master devices needs to be defined. Fig.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus The Global Speed Dial Directory link leads to the page where global speed dialing rules may be uploaded in a file. Fig. II-221: Call Routing table – brief preview Defining patterns in the Call Routing Table avoids registering Quadro at the routing management server and gives you an option to establish a direct connection to the destination or to use a SIP server for call routing.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus Number of Discarded Symbols requires the number of symbols that should be discarded from the beginning of the routing pattern. The field should be empty if digits do not need to be discarded. Only numeric values are allowed for this field, otherwise the error message “Error: Number of Discarded Symbols is incorrect - digits allowed only” will appear.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus The Set Overall Calling Time Limit checkbox selection allows a total call duration for all calls to be configured over a specific time frame for each Call Routing entry. Once the total duration has been reached, the entry can be disabled, allowing calls to use the next available route. If this checkbox is not selected in the Call Routing Wizard first page, the overall call duration will be unlimited.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus The Single Call Duration Limit checkbox is available for SIP, IP-PSTN and PSTN destination types and is used to limit the duration of the call placed with the selected routing rule. If this checkbox is not selected, the call duration will be unlimited. This checkbox selection enables the Maximum Duration text field where the maximum duration of the call (in seconds) should be defined.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide • • Administrator’s Menus Disable Privacy – with this selection, SIP call security will not be disabled and all headers of the SIP message will be transparently visible to the destination. Enable Privacy - with this selection, SIP privacy will be specified for the corresponding route. This selection enables a group of checkboxes in order to choose the key headers that are to be fully or partly hidden or replaced.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus where the caller is registered, or the caller’s device if they are direct calls, separated by a space. In case of FXO, ISDN or E1/T1 source types selected, Source Port ID drop down list will require to select the FXO line number or ISDN / E1/T1 Trunk correspondingly, and on the next step, a list of timeslot(s) used to receive calls from the defined caller.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus The Call Routing Wizard – Tracing/Debug Options page appears if the Set Tracing / Debug Options on This Rule checkbox was previously enabled on Page 1 of the Local Call Routing Wizard. It will require information about the tracing/debug options. This page offers result options of the corresponding routing rule execution when the notification event will be printed in the Events page.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus The caller passes authorization automatically if the detected phone number of the caller dialing a route has the AAA option enabled and is registered in the Local AAA Table. If the caller ID service is disabled or the caller’s phone number is not registered, the caller is asked to enter a registration user name and password.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus To use the global speed dialing rules, user should simply dial the speed dial code assigned to that speed dialing rule. The call will be parsed through the rules of Call Routing table. To create a new Call Routing rule 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. 21. 22. 23. 24. 25. 26. Click on the Call Routing Table link on the Call Routing page. Press the Add button on the Call Routing page.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide • Administrator’s Menus Use a comma (,) to separate the elements of a set. Please Note: No spaces are allowed within braces. Example: The pattern is 9{1,3,11,a}. Numbers matching the pattern are 91, 93 , 911, 9a. • Use a minus sign (-) to specify a range of characters. Each successive element of the range is obtained by increasing the previous element (the element code) by one. Example: The pattern is 2{11-15,a-d}5.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus The more matching digits outside braces/brackets a pattern contains, the higher its priority. Please Note: This criterion is used only if several patterns take an equal but non-zero value for Criterion 2. Criterion 4 The total number of question marks (‘?’) inside and outside the braces/brackets The more question marks a pattern contains, the higher its priority.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus Criterion 2 The list of patterns ?2?1 123? [1-3]??? Matching digits 2 3 1 {100-150, asd, \*\?}1 4 1[1-3]3[0-8] 1231 *1* 123* {11-15}3* [1-3]* 4 4 1 3 3 1 12*31 *2*1 * The list of patterns 1[1-3]3[0-8] 1231 {100-150, asd, \*\?}1 123? ?2?1 [1-3]??? Matching digits 4 4 4 3 2 1 12*31 4 123* {11-15}3* 3 3 4 *2*1 2 2 0 *1* [1-3]* * 1 1 0 Step 3: The new sub-lists are arranged separately from each other by the n
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus The settings of that extension will be used to make calls from Quadro’s users towards the created VoIP Carrier will be placed. VoIP Carrier Wizard – Page 1 provides a following option of describing the VoIP carrier: When predefined carrier is selected in the VoIP Carrier drop down list, the SIP Server and Port will be already predefined in the next page.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus VoIP Carrier Wizard – Page 3 contains the following VoIP Carrier access code selection components: The Access code text field requires a digit combination by dialing which the corresponding VoIP Carrier will be reached. The Access code radio buttons allows you to create outbound routing rules.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus 1. Registration Settings The Primary Server requires the IP address of the primary Radius Server. The Secondary Server requires the IP address of the secondary Radius Server. NAT Station IP text fields require the NAT PC WAN IP address. If no NAT Station is specified here, Quadro’s IP address will be sent to the RADIUS server. Secret Key is used to insert the secret key between the Radius client and the server.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus • Full name - the caller's full SIP address (SIP username and the SIP server). For PBX caller this is the caller's PBX number, for PSTN callers this is the caller's PSTN number. • Duration - the voice mail duration. • Date - the date the voice mail was received. To insert the predefined tag to the subject line, you should simply click on the corresponding tag.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus Add opens the Add Entry page where a new RTP channel can be added. The Add Entry page includes the following text fields: The RTP Channel Name text field requires the name or the number of the RTP channel. The Port Number text field requires the broadcasting RTP port number. Fig. II-239: RTP Streaming Channel page The Description text field requires optional information related to the RTP streaming channel. Fig.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus The Called Party Information consisting of the Call Type and the called party's Address. The Call Type lists the available call types: PBX - indicates that the calling or called party is Quadro extension SIP - indicates that the calling or called party is located in SIP network external to Quadro. Fig.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide The Class of components: Service page offers the Administrator’s Menus following Enable Class of Service checkbox is used to enable the Class of Service functionality on the Quadro and consists of the following components: Add opens the Class of Services - Add Entry page where a new class of service can be created. Edit opens the Class of Services - Edit Entry page where the selected class of service’s settings can be modified.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus Internet Uplink Menu Fig. II-246: Internet Uplink menu in Dynamo theme Fig. II-247: Internet Uplink menu in Plain theme PPP/ PPTP Settings The PPP/PPTP Settings page is used to establish a connection over the DSL link, or any other type of uplink, to the ISP. A connection is needed to set up and make or receive calls through PPP over Ethernet. The connection may be configured for manual setup or always up.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus Advanced PPP Settings The Advanced PPP Settings are used to enable/disable certain parts of the negotiation process during connection establishment. These settings are available only if Quadro has a PPPoE WAN interface. Attention: Disabling any of the services below may cause problems when establishing a connection including the complete connection failure.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus Establishing an IPSec connection normally requires the functionality of a VPN gateway on each side of the communication line. An intelligent Internet access router, for example Quadro, delivers this function but also PCs or workstations may also be equipped with VPN gateway functionality. Home offices typically prefer dynamically allocated IP addresses.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus The Peer type drop down list is used to choose the remote machine type for the IPSec Connection to be established. If the list does not include the required type of machine, choose Other. The VPN Network Topology drop down list allows you to select the location of the peers participating to the VPN connection.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus The Local ID requires an IP address, Quadro FQDN (Fully Qualified Domain Name) that is resolved to an IP address, or any @-ed string that is used in the same way. Remote ID also requires an IP address, the IPSec Connection partner’s FQDN (Fully Qualified Domain Name) that is resolved to an IP address, or any @-ed string that is used in the same way.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus The Stop Connection if not successful checkbox allows you to stop the IPSec connection attempts if the partner is still unreachable after the timeout period. If the checkbox is not selected, the system will continue to try to reach the IPSec connection partner. The RSA Key Management sub-page is used to see the current RSA key and to generate a new one.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus The PPTP/L2TP Connection Wizard consists of several pages and allows you to create a new PPTP or L2TP connection. The PPTP/L2TP Connection Wizard – Page 1 consists of the following components: Connection Name text field requires a connection identification name. The name of the connection cannot start with a digit symbol, however it can contain digits further in the name.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus The PPTP Server Configuration page is used to configure the PPTP server settings and offers the following components: The PPTP Subnet text fields are used to enter the IP address range for the PPTP server and clients within the PPTP tunnel. The value specified for the subnet mask is fixed to 24 to restrict the possible number of clients for the PPTP connection.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus The Dynamic DNS Settings page provides the following components: The Enable Dynamic DNS checkbox selection enables the dynamic DNS service. The User text field requires the username specified during the registration at the DynDNS provider. The Password text field requires the password specified during the registration at the DynDNS provider.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus The Enable Firewall checkbox selection enables the firewall security service. The firewall security level has to be selected, otherwise the firewall cannot be enabled. The Firewall Security radio buttons are the following: • • • Low Security - Everything that is not explicitly forbidden will be allowed. This security level doesn't block anything by default.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus The Incoming Traffic/Port Forwarding filter is for incoming traffic. The rules here allow or deny systems on the Internet to reach the services of Quadro’s LAN. The NAT service should be enabled on the Quadro to provide the possibility of Port Forwarding in the Incoming Traffic/Port Forwarding filtering rules. The Port Forwarding function will be unavailable if NAT is disabled on the Quadro.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus Port Translation text field is available for “Allowed” action only and optionally requires the port number that will stand instead of the original port number when incoming packet is being forwarded. If this field is left empty, the original port number will be used when forwarding the packet. Restriction radio buttons: • • • • Selecting Any blocks or allows all host IP addresses.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus The Add page is used to add new services and includes the following text fields and buttons: Service Name requires a name for the service that should be added. Protocol includes a list of possible protocols to be selected. Port Range requires a port range for the defined service. Fig. II-269: Service Pool - Page to add a new Service To Add a new Service 1. 2. 3. 4. 5. 6.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus The IP Pool Group Configuration page displays a list of all the added member IP addresses for the selected group. It offers the following components: Current Group provides read-only information about the current group name the members are listed for. Add opens the Add Member page where a new member may be added. Edit opens the Edit Members page where the service parameters can be modified.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus The IDS Logs table is a list of new or read IDS entries and descriptions referring to them. The table provides a status row that has the value New if the entry is still unread or it is empty if the entry has already been read. Mark All as Read marks all IDS logged entries as read and removes the New status from the Status row of the IDS entries table. Delete Log is used to delete all entries from the IDS table.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus Network Menu Fig. II-276: Network menu in Dynamo theme Fig. II-277: Network menu in Plain theme DNS Settings The DNS Settings page provides the option of setting up a name server for the Quadro. It offers the following components: The Nameserver Assignment radio buttons are as follows: • • The Dynamically by provider selection automatically configures the assignment of the name server address from the provider party.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus Add functional link opens the page Add Host where a list of aliased can be defined for the certain device in the Quadro’s LAN. The page contains the following components: IP Address text fields require the IP address of the device in the Quadro’s LAN. Hostname text field requires the hostname of the device in the Quadro’s LAN.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus The DHCP Leases page includes a list of the leased host addresses that are part of the Quadro’s LAN. For these hosts, Quadro acts as a server supplying them with a unique IP address. It displays a read-only table describing all the leased IP hosts and their parameters. The table contains the following columns: IP address - host IP address, assigned by Quadro. MAC address - host MAC address, provided by the host itself.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus DHCP Settings for the VLAN Interface DHCP Settings for the VLAN Interface is used to establish virtual networks in the Quadro’s LAN or to integrate the Quadro into the corporate network’s virtual LAN/WAN. DHCP service can be activated both on virtual LAN or WAN interfaces.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Menus Registration Form The Registration Form page appears when administrating an unregistered Quadro, and it has been created for customer support purposes. The page requires customer registration at the Epygi Technical Support Center.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Additional Features Administrator’s Additional Features Incoming Call Blocking and Outgoing Call Blocking The Incoming Call Blocking and Outgoing Call Blocking pages offer extended features for the administrator to activate incoming/outgoing call blocking services for certain callers. The users cannot change this information.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Additional Features When the first routing rule is used and the call reaches the extension that has the corresponding voice mail profile, the settings of the ForPSTN voice mail profile will be activated. For the second routing rule, when the call reaches Mike's voice mailbox, the settings of the ForPBX voice mail profile will be activated. The same profile name can be used to create profiles for different extensions.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Additional Features Attention: The e-mail can only handle up to 3 minutes long voice mails. If the voice mail is longer than 3 minutes, it will be truncated and only the first 3 minutes of it will be sent to the indicated e-mail address. However, in the e-mail body the recipient will receive the information that the attached voice mail is truncated and the total length of the voice mail.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Administrator’s Additional Features Download Greeting File appears only if a file has been previously uploaded. The link is used to download the audio file to the PC and opens the file-chooser window where the saving location can be specified. Logout This option is used to close the session between the user PC and Quadro and to leave the Quadro Web Management or to enter the management with another login.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Appendix: PBX Services for Quadro’s Administrator Appendix: PBX Services for Quadro’s Administrator The following PBX Services are accessible at the dial tone, characterized by beginning with the key : Administrator Login Allows to modify Auto Attendant greeting and menu messages, as well as to manage universal extension messages. Enabling/disabling the Call Routing rules Allows managing the routing entries in the Call Routing table, i.e.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Appendix: Conference Services for Moderators and Participants Appendix: Conference Services for Moderators and Participants This chapter describes the feature codes for the Conference Services that enable the moderator and participants to manage call conferences from the phone. Conference Services accessible during the conference: Invite Participant To invite a participant dial *1 + Participant's SIP address (or *1 + Routing Number).
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Appendix: Conference Services for Moderators and Participants Mute/Unmute With this key combination, any participants in the conference may mute and unmute themselves during the conference. Please Note: You may accelerate dial out by a pound (#) sign at the end of your dialed number.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Appendix: Extension User’s Welcome Page Appendix: Extension User's Welcome Page This welcome page may be helpful, if administrators want to inform their extension users about individual data, they need to use the extensions, such as phone numbers, phone lines, IP addresses and SIP numbers. To get a word form that may be edited and sent by mail, double-click on the paperclip sidewise.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Appendix: System Default Values Appendix: System Default Values Administrator Settings Parameter System Default Value Admin Settings Login name -admin Password – 19 Quadro Hostname quadrom Quadro Domain Name epygi-config.loc LAN IP Address 172.30.0.1 Subnet Mask - 255.255.0.0 DHCP Server Disabled Regional Settings and Preferences Locale – US, TimeZone – Central Time (US&Canada), Theme – Dynamo, Choose Theme on Login – disabled.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Parameter Appendix: System Default Values System Default Value Comment – undefined, Remote Logging – disabled.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Parameter Appendix: System Default Values System Default Value Percentage of Total Memory for extensions 101-102 – 5%, Percentage of Total Memory for extensions 103-294 – 0.4%, Extension Settings – SIP (for QuadroM8L/12Li) For extensions 101 and 102: Registration username – same as extension number, Registration password - empty, SIP server - empty, SIP Server port – 5060, SIP Server Registration – disabled.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Parameter Appendix: System Default Values System Default Value Pass Through Modem – disabled, Force Self Codecs Preference for Inbound Calls – disabled, SRTP Policy – Make unsecure calls, accept anything. For extensions 103-198: Codecs - G711u (preferred), G711a, G729a – enabled, G726/16, G726/24, G726/32, G726/40, iLBC, G.722, G.722.1, TDVC, H.263, H.263+ and H.264 – disabled, Out of Band DTMF Transport – enabled, T.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Appendix: System Default Values Parameter System Default Value Attendant 00 Settings – Attendant Scenario Scenario – default, Send AA digits to Routing Table – disabled, Redirection on Timeout – disabled, ZeroOut – disabled, Welcome Message – enabled, Ringing Announcement – disabled, Welcome Message, Recurring Attendant Prompt and Attendant Ringing Announcement – default.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Parameter Appendix: System Default Values System Default Value SIP TCP Port – 5060 STUN Parameters: Primary STUN Server - stun.epygi.com Primary STUN Port – 3478 Secondary STUN Server – undefined Secondary STUN Port - undefined Polling Interval: 1 hour Keep-alive interval: 120 seconds NAT IP checking interval: 300 seconds No entries in NAT Exclusion table.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Parameter Appendix: System Default Values System Default Value Enable firmware version control – enabled, Configure IP phones from – WAN, Phones Default Template – systemdefault, IP Phone Templates – no custom templates, IP Phone Logo – disabled, no custom logos uploaded, FXS Gateway Management – undefined, IP Lines 1-32 – enabled, IP Lines 33-192 – disabled, 1-192 IP Lines attached to 103-294 extensions. All IP lines are in inactive mode.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Parameter Appendix: System Default Values System Default Value FXO lines: Transmit Gain: - 6 Receive Gain: 0 E1/T1 Trunk(For QuadroM32x): Transmit Gain: 0 Receive Gain: 0 ISDN trunks: Transmit Gain: 0 Receive Gain: 0 Voice Mail: Recording Gain: 0 Playback Gain: 0 Audio Lines: Transmit Gain(Line out): 0 Receive Gain(Line in): 0 SIP Tunnel Settings Enable Tunnels to Slave Devices – disabled, Tunnels to Slave Devices – no entries, Enable Tunnels
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Parameter Appendix: System Default Values System Default Value No user defined services and IP pool groups. DNS Server Settings Time to live (TTL) – 86400 seconds, Mail Exchange (MX) – undefined, No aliases defined. DHCP Advanced Settings DHCP Options: Gateways – 172.30.0.1 Subnet mask – 255.255.0.0 Domain name servers – 172.30.0.1 NBT name servers – 0.0.0.0 NTP servers – 172.30.0.1 Domain name – epygi-config.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Parameter System Default Value Caller ID Based Services No entries in the table. For Any Callers – all services are disabled, Call Blocking message files – default, Intercom – Allow Activation on Request, Activation Signal –Ring Only if Requested. Basic Services - General No answer timeout – 20 sec, Call Waiting Service – enabled, Autoredial Interval - 10 sec, Autoredial Period - 15 min.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Appendix: Moderator’s Menus Appendix: Moderator's Menus This Appendix explains all menus that can be accessed and configured by conference moderators. (Applicable if the Conference Server feature is activated on the system.) Conference Moderator’s Main Page The Moderator’s Main Page can be accessed by clicking on the conference ID link on the Conferences Management page or by logging as a moderator on the Quadro login page.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Appendix: Moderator’s Menus Conference Menu Fig. II-2: Moderator Settings Dynamo Menu Fig. II-3: Moderator’s Settings Tree Menu Conference Progress The Conference Progress page displays information about the conference, including the list of participants, and allows moderator to manage the conference. The following read-only data is displayed on this page: Conference ID – the unique ID on the conference.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Appendix: Moderator’s Menus The table of participants on this page lists all preconfigured participants (independent of the conference status), as well as new participants joined the conference (if still connected to the conference) and those participants added from the handset or GUI (unless the conference is terminated).
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Appendix: Moderator’s Menus Lecture Mode functional button is used to grant selected participants a lecturer's permissions. Both listener and speaker participants can get lecturer permissions. Enabling lecture mode for a participant will allow him to speak to the conference and will mute all other participants of the conference. Please Note: Only one participant can act in a lecture mode at the same time.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Appendix: Moderator’s Menus Conference Properties Menu Fig. II-7: Moderator Settings Dynamo Menu Fig. II-8: Moderator’s Settings Tree Menu General Settings The General Settings page is used to configure the basic conference settings. The page contains the following components: Conference ID indicates the unique ID of the conference. Description indicates any descriptive information about the conference.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Appendix: Moderator’s Menus For example, if the values of the parameters are 3, 1 and 6 (default values) correspondingly, the Conference Server will calculate every one second the average voice energy of each participant during the last three seconds. Then the largest calculated value will be compared to the average voice energy of the participant providing currently the video for all phones in automatic mode.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Appendix: Moderator’s Menus Upload new welcome message indicates the file name used to upload a new welcome message. The uploaded file needs to be in PCMU wave format, otherwise the system will prevent uploading it and the “Invalid audio file, or format is not supported” warning message will appear.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide • Appendix: Moderator’s Menus Allow Video checkbox from the Handset Added Participants Configuration GUI page (see Fig. II-16). Add opens an Add Entry page where new participants can be added to the conference. The following parameters are needed to configure participant settings: Participant Name requires optional information (first name, last name, nickname, etc.) about the participant. SIP Address/Tel.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Appendix: Moderator’s Menus New Participants Configuration This page is used to configure settings of participants independently dialed in to the conference. Once the new participant connects the conference, he will automatically appear in the Conference Progress table and remain there unless disconnected from the conference. Max New Participant Count text field requires the maximum number of new users allowed to connect to the conference.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Appendix: Moderator’s Menus Schedule The Schedule page is used to configure and manage the conference scheduling rules, so that a conference can be automatically activated on the date and time. The Scheduling service may also be configured to send invitation emails to the participants asking them to join the conference or informing about a new conference.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide Appendix: Software License Agreement Appendix: Software License Agreement EPYGI TECHNOLOGIES, LTD. Software License Agreement THIS IS A CONTRACT. CAREFULLY READ ALL THE TERMS AND CONDITIONS CONTAINED IN THIS AGREEMENT. USE OF THE QUADRO HARDWARE AND OPERATIONAL SOFTWARE PROGRAM INDICATES YOUR ACCEPTANCE OF THESE TERMS AND CONDITIONS. IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, YOU MAY NOT USE THE HARDWARE OR SOFTWARE. 1. License.
QuadroM32x/8L/26x/12Li/26xi Manual II: Administrator's Guide 9. Appendix: Software License Agreement Compliance With Laws. You may not use the Licensed Materials for any illegal purpose or in any manner that violates applicable domestic or foreign law. You are responsible for compliance with all domestic and foreign laws governing Voice over Internet Protocol (VoIP) calls. 10. U.S. Government Restricted Rights. The Licensed Materials are provided with RESTRICTED RIGHTS.
