QuadroCS Manual II: Administrator's Guide Edition 1, SW Release 3.1.8 and higher, December 2006 QuadroCS (SW Version 3.1.
QuadroCS Manual II: Administrator's Guide Table of Contents Manual I: see Installation Guide Offers a Step-by-step guide to install and configure Quadro Conference Server basically. Manual II: Administrator's Guide About this Administrator's Guide ............................................................................................ 4 QuadroCS's Graphical Interface .............................................................................................. 5 Administrator’s Main Page .............
QuadroCS Manual II: Administrator's Guide Appendix: System Default Values.......................................................................................... 50 Appendix: Software License Agreement ................................................................................ 53 Manual III: see Moderator’s Guide This guide explains all menus that can be accessed and configured by the conference moderator within the QuadroCS. Further, a list of all available conference codes can be found there.
QuadroCS Manual II: Administrator's Guide About this Administrator's Guide About this Administrator's Guide The QuadroCS Manual is divided into three parts: • • • Manual I: Installation Guide gives step-by-step instructions to provision the Quadro Conference Server and configure the conferences with the Epygi SIP Server.
QuadroCS Manual II: Administrator's Guide QuadroCS's Graphical Interface QuadroCS's Graphical Interface Administrator’s Main Page After logging in as an administrator, the QuadroCS Management with the Active Conferences table is displayed.
QuadroCS Manual II: Administrator's Guide Administrator's Menus Recurrent Buttons Button Description Button Description This button leads back to the previous page of a fixed sequence of pages (used mainly in wizards). This button returns you to the page you were previously on. This button leads forward to the next page of a fixed sequence of pages (used mainly in wizards). This button confirms an operation you started before. This button discards the latest not yet confirmed entries.
QuadroCS Manual II: Administrator's Guide Administrator's Menus Administrator’s Menus System Menu Fig. II-2: QuadroCS Management page Fig. II-3: QuadroCS Management tree System Configuration Wizard The System Configuration Wizard allows the administrator to define the Quadro’s Local Area Network settings and to specify regional configuration settings to make Quadro operational in its LAN.
QuadroCS Manual II: Administrator's Guide Administrator's Menus The System Configuration page contains the host name, IP address and Subnet Mask information about the Quadro LAN interface. These settings make Quadro available to the internal network. The System Configuration page offers the following input options: Host Name requires a host name for the Quadro device. IP Address requires the Quadro host address for the LAN interface. Subnet Mask requires the Quadro hosts’ Subnet Mask. Fig.
QuadroCS Manual II: Administrator's Guide Administrator's Menus The Wizard allows navigating through the following basic configuration parameters and settings: • Uplink configuration (see below) For WAN Interface protocol Ethernet: For WAN Interface protocol PPPoE: • • • PPP Settings WAN Interface Configuration (see below) DNS Settings • • • WAN IP Configuration WAN Interface Configuration (see below) DNS Settings The Switch to Auto Provisioning link moves you to the Automatic Provisioning page wh
QuadroCS Manual II: Administrator's Guide Administrator's Menus The WAN IP Configuration page is only displayed if Ethernet or PPTP has been selected to be the uplink protocol. It offers the following components: The Assign automatically via DHCP radio-button selection switches to automatic retrieval of the WAN IP address from a DHCP server at the ISP/uplink. Please Note: DHCP referred to here is the one that runs on the provider’s side and not the Quadro’s personal DHCP server.
QuadroCS Manual II: Administrator's Guide Administrator's Menus Network Status The Network Status page includes the following information about Interfaces: Interface Name lists the Network LAN and WAN interfaces available on the QuadroCS. IP Address lists the IP addresses corresponding to each network interface. Subnet Mask lists the subnet masks corresponding to each network interface. Properties will list either the MAC address corresponding to each network interface on the Quadro.
QuadroCS Manual II: Administrator's Guide Administrator's Menus The area Receive Values provides the following: • • • • • • Receive Bytes - number of received bytes. Receive Packets - number of received Ethernet packets. Receive Errors containing errors. - number of received packets Receive Drop Errors - number of received packets that have been discarded.
QuadroCS Manual II: Administrator's Guide Administrator's Menus Memory Status The Memory Status page provides information about the total, free and used memory on the Quadro. The Memory Size field indicates the total available space on the Quadro, expressed in the bytes, kilobytes and megabytes. The Memory Status table displays the space used by each conference. It shows the free and total space (counted in bytes, kilobytes and megabytes) for every conference.
QuadroCS Manual II: Administrator's Guide Administrator's Menus Configuration Management The Configuration Management page assists the administrator with managing the system configuration settings and voice data. For example, the administrator is able to backup and download the settings to a PC and then upload and restore them back to the QuadroCS. Additionally, this page provides the possibility of restoring the factory default configuration settings.
QuadroCS Manual II: Administrator's Guide Administrator's Menus The System Events table is the list of new and read system events. System events have corresponding coloring depending on the nature of the event: success (priority 1, color green), low importance failure (priority 2, color yellow), critical failure (priority 3, color red).
QuadroCS Manual II: Administrator's Guide Administrator's Menus Numerous circumstances may cause a certain application on QuadroCS to flag an event. The Event Settings page lists all possible events on the QuadroCS and allows controlling notification (action) when an event takes place. Each entry in the events’ table has a checkbox assigned to each row. By selecting the corresponding checkboxes, operations such as Edit may be done for one or more events.
QuadroCS Manual II: Administrator's Guide Administrator's Menus Time/Date Settings Time and Date Settings provide information about the current system time and date. The settings may be updated through the international time and date servers. Time is used to set the local time (hour, minute). Date is used to set the date (month, day, year). Timezone provides a selection of world time zones and is used to select the local country time zone.
QuadroCS Manual II: Administrator's Guide Administrator's Menus Send Test Mail is used to initiate a test e-mail transmission. This button will be enabled if correct values have been submitted and saved on this page. To configure the System Mail 1. 2. 3. 4. 5. 6. 7. 8. Enable the system mail sending by the Enable checkbox selection. Update or set the SMTP host in the SMTP Host text field. Update or set the e-mail sender address in the Mail Sender Address text field.
QuadroCS Manual II: Administrator's Guide Administrator's Menus This page displays non-editable information about the image validity. The Image Check will display invalid if the image does not correspond to the hardware version. The fields Current Software Version and New Software Version show the old software version and the version of the new image. This page needs a confirmation to continue image updating. If you are sure that the image version is appropriate for your device press Save. Fig.
QuadroCS Manual II: Administrator's Guide 4. Administrator's Menus Press the Traceroute button to process the router triggering. Diagnostics The System Diagnostic page gives a possibility of running Network and WAN protocol diagnostics to verify QuadroCS’s connectivity and to download all system logs for possible problems recovery. The Start Detecting WAN Protocol button is used to initiate WAN diagnostics that will detect the WAN IP configurations: static or through DHCP and PPP servers.
QuadroCS Manual II: Administrator's Guide Administrator's Menus one (if applicable) and will reboot the QuadroCS. The Current Language Pack field displays read-only information about the custom language pack uploaded. When no custom language pack is uploaded, the field indicates “unknown”. Below, there is a Language Pack File to Upload text field that displays the selected image filename. The Browse button is used to browse the custom language pack to be uploaded.
QuadroCS Manual II: Administrator's Guide Administrator's Menus The Roles page contains a table where the Local Administrator and Extensions users are listed. This page allows you to set the permissions to the GUI pages for each user in the table. The Edit functional button leads to the Change Access Rights page where a list of user specific GUI pages is displayed. Select the user in the table and press Edit to manage the permission for the corresponding user. Fig.
QuadroCS Manual II: Administrator's Guide Administrator's Menus Conference Management Menu Fig. II-37: Conference Management Graphical Menu Fig. II-38: Conference Management Tree Menu Conferences The Conference page displays a table with all existing conferences and Auto Attendants on the QuadroCS. This page allows you to create new conferences and Auto Attendants, as well as to manage the existing units.
QuadroCS Manual II: Administrator's Guide inviting new participants. conference. • • Administrator's Menus It also allows the moderator to start/stop/resume/pause the conference recording and to terminate the Recording Space - indicates the conference related memory space (in percents) dedicated for conference recordings and the conference specific custom system messages. Codecs – column lists the short information (full information is seen in the tool tip) about conference specific voice Codecs.
QuadroCS Manual II: Administrator's Guide Administrator's Menus If you have selected “Attendant” on the Conference Wizard – Page 1 then the second page of the wizard will contain general information for the new Auto Attendant to be created. In this case, the Conference Wizard – Page 2 consists of the following components: Attendant ID is used to enter a unique ID for the Auto Attendant. Digits allowed only.
QuadroCS Manual II: Administrator's Guide Administrator's Menus 2. Attendant Scenario This group is used to select between default and custom attendant functionality scenarios. When the Default scenario is selected, a group of settings should be adjusted. The user defined Auto Attendant greeting messages can be uploaded here.
QuadroCS Manual II: Administrator's Guide Administrator's Menus The Registration SIP Port text field indicates the Host Port number to connect to the SIP server. It only may consist of numerics, otherwise the error message “SIP Server Port is incorrect” will be displayed when attempting to save the SIP Registration Settings. If no SIP server port is specified, Quadro will access the SIP server through its default port 5060.
QuadroCS Manual II: Administrator's Guide Administrator's Menus The Conference Codecs page displays a list of Quadro Active Codecs. The table Active Codecs lists active voice codecs for the selected line that are supported by Quadro. The order of records in the Active Codecs' table is important for transmitting and receiving. A codec placed at the top of the table will be used as the preferred codec.
QuadroCS Manual II: Administrator's Guide Administrator's Menus The SIP Timers radio button group is used to define the timeouts of the SIP messages retransmission. • • • RFC 3261 will apply standard SIP timers described in the corresponding specification. High availability will apply SIP timers to shorten the call establishment, registration confirmation and registration failure procedures. This selection provides more firmness to the SIP connection but increases the network traffic on the Quadro.
QuadroCS Manual II: Administrator's Guide Administrator's Menus The RTP Settings – Edit Entry page contains two drop down lists and a checkbox: Packetization Interval contains possible values milliseconds) to be configured for the selected codec. (in The Enable Silence Suppression checkbox selection enables voice activity detection for the selected codec. Fig. II-52: RTP Settings – Edit Entry To Edit Codec Parameters 1. 2. 3. 4. Select the codec from the Codecs Table that is to be edited.
QuadroCS Manual II: Administrator's Guide Administrator's Menus The RTP Parameters page is used to choose between the STUN and Manual NAT traversal connection for the RTP traffic and to define the RTP/RTCP ports for the connection over NAT. Manipulation radio buttons allow you to select the type of connection over NAT: Selecting Use STUN will switch to automatic discovery of Mapped settings for the RTP UDP traffic over NAT. STUN settings are configured on the STUN Parameters page (see below).
QuadroCS Manual II: Administrator's Guide Administrator's Menus IP address requires the IP address that is placed behind NAT within the local network. Subnet Mask requires the subnet mask corresponding to the specified IP address. Fig. II-58: NAT Exclusion Table - Add Entry page To Configure the NAT Exclusion Table 1. 2. 3. Press the Add button on the NAT Exclusion Table page. The Add Entry page will appear in the browser window.
QuadroCS Manual II: Administrator's Guide Administrator's Menus Each column heading in the aforementioned tables is made as a link. By clicking on the column heading, the tables will be sorted by the selected column. Upon sorting (ascending or descending), arrows will be displayed close to the column heading. For both Conferences and Successful Calls pages, the statistics summary and the search components are present.
QuadroCS Manual II: Administrator's Guide Administrator's Menus Call Routing Table The Call Routing service simplifies the calling procedure for Quadro users, i.e., SIP or IP-PSTN can be accomplished in the same way. With Local Routing, each Quadro uses its routing resources set by the Quadro administrator in the call routing table. No SIP registration is needed to make routing calls.
QuadroCS Manual II: Administrator's Guide Administrator's Menus Call Type gives you the option to select the call type (PBX, PBX-Voicemail, FXO, SIP, IP-PSTN or ISDN). The PBX call type is dedicated for call routing to the local PBX extension, and the PBX-Voicemail call type is dedicated to route the calls directly to the voice mailbox of the local PBX extension. Metric allows entering a rating for the selected route in a range from 0 to 20.
QuadroCS Manual II: Administrator's Guide Administrator's Menus To create Call Routing rule 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. Click on the Call Routing Table link on the Call Routing page. Press the Add button on the Call Routing page. Specify the Pattern in the corresponding field. Select the Number of Discarded Symbols and Prefix if required. Select the Call Type from the drop down list. Define the Metric or leave the default. Enter a Description if needed. Press Next.
QuadroCS Manual II: Administrator's Guide Administrator's Menus Step 1: The list is split into two groups separating the patterns with “*” from the ones without (Criterion 1). The patterns with “*” form a group with lower priority and are pushed back to the end of the list (Table 1).
QuadroCS Manual II: Administrator's Guide Administrator's Menus Step 4: Each sub list is sorted separately from the others by the number of question marks in the pattern in descending order (Criterion 4, Table 6). The patterns that have the same number of question marks are grouped into sub-lists. If a sub-list consists of one pattern, it stays in its position and does not participate in further discussions.
QuadroCS Manual II: Administrator's Guide Administrator's Menus Table 9 The sorted list of patterns 1231 123? 1[1-3]3[0-8] ?2?1 {100-150, asd, \*\?}1 [1-3]??? 12*31 123* *2*1 {11-15}3* *1* [1-3]* * Recording Common Settings The Recording Common Settings page is used to configure the memory allocations for recorded conferences. QuadroCS allows USB Flash Memory for conference voice data file storage. USB Flash Memory is basically a portable hard drive.
QuadroCS Manual II: Administrator's Guide Administrator's Menus Below is the list of USB Flash Memory devices tested and functional with the QuadroCS. 1. San Disk Cruzer mini 256MB 2. JMTek 128MB 3. JMTek USBDrive 32MB 4. Apacer 64MB 5. Pen Drive 64MB 6. Seitec 256MB 7. Lexar JumpDrive 128MB 8. Orange 128MB 9. QuickDrive 128MB 10. Kingston 128MB 11. LinkSys Instant USB Disk 128MB 12. DiskGo Edge Digital Media 128MB Attention: It is strongly recommended to use one USB Flash Memory.
QuadroCS Manual II: Administrator's Guide Administrator's Menus Internet Uplink Menu Fig. II-66 Internet Uplink Dynamo Menu Fig. II-67: Internet Uplink Tree Menu PPP Settings The PPP Settings page is used to establish a connection over the DSL link, or any other type of uplink, to the ISP. A connection is needed to set up and make or receive calls through PPP over Ethernet. The connection may be configured for manual setup or always up.
QuadroCS Manual II: Administrator's Guide Administrator's Menus Disable CCP (Compression Control Protocol) negotiation this option should only be selected if the peer system is not working properly. For example, if it is not accepting the requests from the PPPD (Point-to-Point Daemon) for CCP negotiation. Disable magic number negotiation - with this option, PPPD cannot detect a looped-back line. This option should only be selected if the peer is not working properly.
QuadroCS Manual II: Administrator's Guide Administrator's Menus Filtering Rules The Filtering Rules page allows the configuration of filters for the incoming and outgoing traffic. To prevent misconfiguration, only one rule per service is allowed. The user may use IP groups to include several IP addresses for this rule.
QuadroCS Manual II: Administrator's Guide Administrator's Menus Restriction radio buttons: • • • • Selecting Any blocks or allows all host IP addresses. This selection is not present for the Management Access, Blocked and Allowed IP List rules. Selecting Single IP will require the IP address of the allowed or blocked host. Selecting IP/Mask will require the subnet to be allowed or blocked, specified by an IP address and the Maskbits. Maskbit examples: 255.0.0.0= /8, 255.255.0.0 = /16, 255.255.255.
QuadroCS Manual II: Administrator's Guide 3. 4. 5. 6. Administrator's Menus Define a service name in the Service Name text field. Select the protocol type for the service from the Protocol drop down list. Enter the port range in the Port Range text fields or leave one of them empty to define a particular port for the service. To add a service with these parameters click on Save. To Delete a Service 1. 2. 3. 4. Select the Manage User Defined Services link.
QuadroCS Manual II: Administrator's Guide Administrator's Menus The Add Members page provides the following radio buttons: IPaddress requires the member IP address that is to be added to the group. IP Subnet requires the subnet specified by the IP address and the Maskbits. See above for more information about Maskbits. The User-defined Group includes previously added groups that also may be added as a member to another group.
QuadroCS Manual II: Administrator's Guide Administrator's Menus Dynamic DNS Settings The Dynamic DNS (DynDNS) is a service that is used to map a dynamic IP address to a host name. Thus this service is only makes sense if you are connected to the Internet with a dynamic IP address (and DHCP client) and want to allow access from the Internet to a device behind the firewall. For example, if you want to run your own WEB server.
QuadroCS Manual II: Administrator's Guide Administrator's Menus Network Menu Fig. II-81 Network Dynamo Menu Fig. II-82: Network Tree Menu DNS Settings The DNS Settings page gives the possibility to setup a name server for the QuadroCS. It consists of the following components: NameserverAssignment radio buttons: • • Dynamically by provider automatically configures the assignment of the name server address from the provider party. Fixed Nameserver address - manually selected name server.
QuadroCS Manual II: Administrator's Guide Administrator's Menus The DHCP Leased IP Addresses page includes a list of the leased host addresses that are part of the QuadroCS’s LAN. For these hosts QuadroCS acts as a server supplying them with a unique IP address. It consists of a non-editable table describing all the leased IP hosts and their parameters. The table contains the following columns: IP address - host IP address, assigned by QuadroCS. MAC address - host MAC address, provided by the host itself.
QuadroCS Manual II: Administrator's Guide Appendix: System Default Values Appendix: System Default Values Issue System Default Value Admin Settings Login name – admin Password – 19 Quadro Hostname quadro LAN IP Address 172.30.0.1 Subnet Mask - 255.255.0.0 DHCP Server Enabled, IP Range - 172.30.0.100 -172.30.0.254 WINS - 0.0.0.0 Regional Settings and Preferences Your locale - US, Time Zone - US/Central, Theme - Dynamo.
QuadroCS Manual II: Administrator's Guide Appendix: System Default Values Issue System Default Value Conference Settings – Participants No participants in the table.
QuadroCS Manual II: Administrator's Guide Appendix: System Default Values Issue System Default Value Recording Common Settings Memory Allocation - Embedded Memory Storage Firewall Enabled, Medium level, Ping Stealth – enabled, Fool Portscanner – disabled. NAT Enabled. Filtering Rules Outgoing Traffic - MS File Sharing (Blocked for all), SIP Access (Allowed for all), No user defined services and IP pool groups Dynamic DNS Disabled. QuadroCS (SW Version 3.1.
QuadroCS Manual II: Administrator's Guide Appendix: Software License Agreement Appendix: Software License Agreement EPYGI TECHNOLOGIES, LTD. Software License Agreement THIS IS A CONTRACT. CAREFULLY READ ALL THE TERMS AND CONDITIONS CONTAINED IN THIS AGREEMENT. USE OF THE QUADRO HARDWARE AND OPERATIONAL SOFTWARE PROGRAM INDICATES YOUR ACCEPTANCE OF THESE TERMS AND CONDITIONS. IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, YOU MAY NOT USE THE HARDWARE OR SOFTWARE. 1. License. Epygi Technologies, Ltd.
QuadroCS Manual II: Administrator's Guide Appendix: Software License Agreement calls. 10. U.S. Government Restricted Rights. The Licensed Materials are provided with RESTRICTED RIGHTS. Use, duplication or disclosure by the Government is subject to restrictions as set forth in subparagraphs (c)(1) and (2) of the Commercial Computer Software—Restricted Rights clause at 48 C.F.R. section 52.227-19, or subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at DFARS 252.227.
