Quadro Manual I: Installation Guide Copyright and Trademarks Copyright © 2006 Epygi Technologies, Ltd. All Rights Reserved. Quadro is a registered trademark of Epygi Technologies, Ltd. Microsoft, Windows, and the Windows logo are registered trademarks of Microsoft Corporation. All other trademarks and brand names are the property of their respective proprietors. Limited Warranty Epygi Technologies, Ltd.
Quadro Manual I: Installation Guide Emergency Services The Quadro SIP Services are intended to function as a secondary telephone service. These services are made available through the Internet and therefore are dependent upon a constant source of electricity and network availability. In the event of a power outage, the Quadro SIP Service will automatically be disabled.
Quadro Manual I: Installation Guide Table of Contents Manual I: Installation Guide About This Installation Guide ........................................................ 5 Requirements ............................................................................. 5 Hardware Overview ..................................................................... 6 QuadroCS Rear Panel .............................................................................6 QuadroCS Front Panel LEDs ...............................
Quadro Manual I: Installation Guide About This Installation Guide About This Installation Guide This Installation Guide explains the installation and basic configuration of the QuadroCS Conference Server. It gives step-by-step instructions to connect the device properly to the Internet and to attach a PC for administration and configuration. It also describes the basic configuration of a conference. Step 1: Installing the QuadroCS explains connection of cables and devices to the QuadroCS.
Quadro Manual I: Installation Guide Requirements Requirements • • • • • • One 120/240 VAC power outlet in close proximity to the Quadro. One RJ-45 Ethernet 10/100 broadband Internet connection. One CAT 5 Ethernet cable with an RJ-45 connector to connect to the Quadro LAN port One PC with a 10Mbps or a 10/100 Mbit/s Ethernet card or adapter installed. TCP/IP network protocol installed on each PC. For optimal results, Internet Explorer 5.5 or higher, or Netscape Navigator 4.7 or higher are recommended.
Quadro Manual I: Installation Guide Hardware Overview Hardware Overview QuadroCS Rear Panel Fig. I-1: QuadroCS Rear Panels 1 2 3 4 5 Power socket. Use only the power adapter delivered with the QuadroCS. RJ-45 socket to attach the Local Area Network (LAN) via an Ethernet CAT 5 cable. If a PC is connected directly to this socket, a straight cable is used. If an Ethernet hub, router or switch is used, a crossover cable may be required.
Quadro Manual I: Installation Guide Hardware Overview QuadroCS Front Panel LEDs Fig.
Quadro Manual I: Installation Guide Step 1: Installing the QuadroCS Step 1: Installing the QuadroCS Networking Overview To establish a connection between the Internet and your local area network (LAN), a separate access router is needed. The Quadro products are an excellent choice for this function. The QuadroCS can serve as an access router for a single PC used during configuration, but it is not recommended to be used as the primary Internet access router for your company’s LAN.
Quadro Manual I: Installation Guide Step 1: Installing the QuadroCS WAN Connection Options • QuadroCS behind a router, which is connected to a cable or DSL modem. Fig. I-3: Configuration: QuadroCS behind a router In this configuration, the IP router typically acts as a DHCP server for the LAN and assigns the IP addresses to the PCs and other devices. The Quadro can be connected through its WAN port directly to one of the router's LAN ports and will get an IP address from the router.
Quadro Manual I: Installation Guide Step 1: Installing the QuadroCS Connecting the Hardware • QuadroCS behind a router Fig. I-5: Installation: QuadroCS behind a router • QuadroCS directly connected to the Internet Fig. I-6: Installation: QuadroCS directly connected to the Internet • • • • • Verify the product package contents are complete. Refer to the contents sheet included in the packaging to determine if all the items were shipped in the box.
Quadro Manual I: Installation Guide Step 1: Installing the QuadroCS Please Note: The PC must be configured for DHCP to receive an IP address directly from the QuadroCS. Refer to the first Appendix for instructions on how to set up a PC for DHCP operation. • Check the LEDs: The green Busy LED must glow continuously. The green LAN and WAN LEDs will blink when cables are connected to these ports and all devices are powered up.
Quadro Manual I: Installation Guide Step 2: Configuring the QuadroCS Step 2: Configuring the QuadroCS The QuadroCS does not require further network configuration in two cases: • • The QuadroCS is connected behind a basic router that is compatible with the QuadroCS’s implementation of STUN The QuadroCS is connected directly to the Internet and your ISP supports DHCP.
Reviewed QUIG by Thomas/Isolde Step 2.2: Basic Configuration Step 2.1: Logging in to QuadroCS • • • Start a browser (MS Internet Explorer, Netscape, Opera) on a PC connected to the LAN port. Enter http://172.30.0.1 (QuadroCS’s default LAN IP address) into the address field. The Login page of the QuadroCS will be displayed (see picture below). Fig. I-7: Login page Enter admin as the Username and 19 as the Password to log in as the administrator.
Reviewed QUIG by Thomas/Isolde Step 2.2: Basic Configuration Step 2.2: System Configuration Wizard Select the System Configuration Wizard from the System menu. The System Configuration Wizard is a tool for the administrator to define the Quadro's Local Area Network settings and to specify regional configuration settings to make Quadro operational in its LAN. The System Configuration Wizard must be run upon Quadro first startup.
Reviewed QUIG by Thomas/Isolde Step 2.2: Basic Configuration DHCP Settings for the LAN Interface If the DHCP server is enabled, the Quadro will automatically assign dynamic IP addresses to the stations connected to its LAN port. If you didn’t change the default LAN IP address of the Quadro, you also may leave the default values for the IP Address Range. Make sure your connected LAN devices belong to the same network as the LAN port of your Quadro.
Reviewed QUIG by Thomas/Isolde Step 2.2: Basic Configuration Proper configuration of Regional Settings is important for the functionality of the voice subsystem. The Regional Settings determine the proper telephony parameters on the LINE (ISDN) and PHONE ports of the Quadro for the specified country. Select the country where the Quadro is located. If you do not find your country in the list, pick the closest in your timezone.
Reviewed QUIG by Thomas/Isolde Step 2.2: Basic Configuration After this is complete, the Quadro will reply with the Confirm Settings page requesting confirmation of the changes. Press on OK to confirm the settings. Fig. I-14: Confirm Settings page Please Note: you must confirm the settings within 20 minutes, otherwise the device will revert back to the previous configuration and reboot.
Reviewed QUIG by Thomas/Isolde Step 2.2: Basic Configuration Step 2.3: Internet Configuration Wizard Open the Internet Configuration Wizard by selecting the corresponding menu item on the System menu. The Internet Configuration Wizard is a tool for the administrator to configure the WAN settings and to adjust Quadro's connectivity in the global network. It must be run if Quadro is desired to be connected to the Internet. The page Getting Started will be displayed: Fig.
Reviewed QUIG by Thomas/Isolde Step 2.2: Basic Configuration This information will be needed to be inserted in the Internet Configuration Wizard. Uplink Configuration Select the desired WAN Interface Protocol and enter the WAN Interface Bandwidth to assure the quality of IP calls. Fig. I-16: Uplink Configuration If the available bandwidth is used to the point where the quality of an additional IP call would suffer, then new IP calls are rejected.
Reviewed QUIG by Thomas/Isolde Step 2.2: Basic Configuration WAN IP Configuration Your Internet Service Provider (ISP) should provide this information. • • Assign automatically via DHCP - The parameters are set automatically by the ISP. This is common with cable modem and DSL service. Assign Manually requires the administrator to enter the external IP Address, the corresponding Subnet Mask, and the IP address of the Standard Gateway. This is common when you have a static IP address with your ISP. Fig.
Reviewed QUIG by Thomas/Isolde Step 2.2: Basic Configuration PPP Settings Enter the IP address of the PPTP server into the PPTP Server text field. Choose the encryption for the traffic over the PPTP interface from the Encryption drop down list. Fig. I-18: PPP/PPTP Configuration page Authentication Settings require the Username and the Password used for the authentication on the ISP server.
Reviewed QUIG by Thomas/Isolde Step 2.2: Basic Configuration WAN Interface Configuration If your ISP requires a specific MAC address, (for example, for authentication), it can be entered on this page. The required MAC address can be entered into the User defined field. If a specific MAC address is not required, leave the default selection This device selected. Fig. I-19: WAN Interface Configuration page Use the MTU drop down list to select the maximum packet size on the Ethernet (in bytes).
Reviewed QUIG by Thomas/Isolde Step 2.2: Basic Configuration The Quadro will suggest the correct settings. If Dynamically by Provider is selected, the DNS server settings will be set automatically whenever a connection to the Internet is established. If Fixed Nameserver Address is selected, manually enter the IP addresses provided by your ISP for the name server and the alternative name server. Clicking Next shows the summary page of the Internet Configuration Wizard.
Reviewed QUIG by Thomas/Isolde Step 2.2: Basic Configuration Step 2.4: Firewall Configuration By default, Firewall configuration on the QuadroCS has medium security, which denies any incoming traffic from the WAN except for voice traffic. Disabling the firewall is only required to access the Quadro’s management when the Quadro is connected behind a router. To disable the firewall, open Firewall Configuration from the Internet Uplink menu.
Quadro Manual I: Installation Guide Step 3: Registering on the Epygi's Technical Support Step 3: Registering on Epygi’s Technical Support It is recommended that you register your Quadro on the Epygi Technical Support web page. Registration will give you access to the Technical Support Database. There, you can send requests concerning technical problems as well as refer to the frequently asked questions.
Quadro Manual I: Installation Guide Step 3: Registering on the Epygi's Technical Support Complete all fields and record the Login Name and Password in a safe place. You will need it for the SIP server. Please Note: In some cases the QuadroCS units will be shipped pre-configured from the factory with the Support login and password already set-up.
Quadro Manual I: Installation Guide Step 4: Registering a Conference on Epygi's SIP Server Step 4: Registering a Conference on Epygi’s SIP Server You may login directly to Epygi’s SIP Server, if you have already registered your QuadroCS at Epygi’s Technical Support Center. If you have not registered with Epygi Technical Support, you will not be able to login to the Epygi SIP Server. Using the same login name and password you use for Epygi Support, login to the Epygi SIP Server at www.epygi.
Quadro Manual I: Installation Guide Step 4: Registering a Conference on Epygi's SIP Server Fig. I-26: SIP Services Add New Extension page The Authentication password is used to validate the entry and must match the password entered on the Quadro at a later time. Make sure to record the name, Authentication Password and SIP extension number so you can enter them into the Quadro later. Save will store the entered information and conclude the basic SIP registration.
Quadro Manual I: Installation Guide Step 5: Configuring a Conference on the QuadroCS Step 5: Configuring a Conference on the QuadroCS 1. Open the Conferences page from the Conference Management menu. Fig. I-28: Conferences page 2. Click Add to open the Conference Wizard to guide you through the basic settings needed to generate a new conference. The first page of the Conference Wizard displays Conference/Attendant Create page. 3. Choose Conference from the Type drop down list. 4.
Quadro Manual I: Installation Guide Step 5: Configuring a Conference on the QuadroCS Fig. I-29: Conference General Settings page 5. Fill in the following information on this page: Conference ID is used to enter a unique ID for the call conference. This ID will be also used in Conference Server's Auto Attendant to reach the local conference. Digits allowed only. System prevents adding a conference starting with 0 digit.
Quadro Manual I: Installation Guide Step 5: Configuring a Conference on the QuadroCS Enable Routing Mode checkbox enables direct access to the Quadro’s internal routing tables when dialing out to a participant during a conference. When this checkbox is selected, any dialed number will be parsed through Call Routing Table (see Manual II Adiministrator’s Guide). Leave Active checkbox will keep conference active, even if all participants have left it. 6.
Quadro Manual I: Installation Guide Step 5: Configuring a Conference on the QuadroCS 8. Press Finish to create a conference with the provided settings. Please Note: You may also duplicate an existing conference using its common settings (like participants, scheduling options, SIP registration settings and other configuration settings). To do so, select a corresponding conference from the table and press Duplicate functional button.
Quadro Manual I: Installation Guide Appendix: PC DHCP Settings Appendix: PC DHCP Settings The QuadroCS has a DHCP server on its LAN interface that provides DHCP IP addresses to devices connected to the LAN. This appendix describes how to configure Windows PCs for DHCP. The PC used to access the Quadro must meet the following conditions: • • TCP/IP network protocol must be installed. DHCP must be activated to request the IP address automatically.
Quadro Manual I: Installation Guide 4. Select Obtain an IP address automatically, then click on Advanced. . 5. 6. You will see the entry DHCP Enabled. Click OK three times to close all windows. Appendix: PC DHCP Settings TCP/IP and DHCP under Windows 95/98/ME 1. 2. Click the Start button. Choose Settings, then Control Panel. Double-click on the Network icon to open your Network window. Select the Configuration tab. 3. Click Add. 4. Double-click on Protocol. 5.
Quadro Manual I: Installation Guide Appendix: Changing the Administrator's Password Appendix: Changing the Admin Password For security reasons, it is recommended that you change the default admin password. The username of the administrator (admin) cannot be changed. To change the administrator password, go to the System menu, User Rights Management. Fig.
Quadro Manual I: Installation Guide Appendix E - Checking the Connections Copyright 2003 - 2006 Epygi Technologies, Ltd. All rights reserved QIG-QUADRO-03-04 QuadroCS (SW Version 3.1.