Edition 1, SW Release 3.1.8 and higher, December 2006 QuadroCS (SW Version 3.1.
QuadroCS Manual III: Moderator's Guide Table of Contents Manual-I: see Installation Guide This manual described step-by-step guide to install and configure QuadroCS basically. Manual-II: see Administrator's Guide This manual describes in detail the menus available to administrator only. Manual-III: Extension User's Guide About this Moderator's Guide ..................................................................................................3 QuadroCS’ Graphical Interface ..........................
QuadroCS Manual III: Moderator's Guide About this Moderator's Guide About this Moderator's Guide The QuadroCS Manual is divided into three parts: • Manual-I: Installation Guide gives step-by-step instructions to provision the Quadro Conference Server and configure the conferences with the Epygi SIP Server.
QuadroCS Manual III: Moderator's Guide QuadroCS' Graphical Interface QuadroCS’ Graphical Interface The QuadroCS configuration management may be accessed on three different levels: Administrators, Moderators and Participants. Moderators and Participants have to login with the conference ID or Username and the particular passwords specified by the Administrator for each conference. Moderators are able to modify the login password from the Conference Properties page.
QuadroCS Manual III: Moderator's Guide QuadroCS' Graphical Interface Recurrent Buttons Button Description Button Description This button leads back to the previous page of a fixed sequence of pages (used mainly in wizards). This button returns you to the page you were previously on. This button leads forward to the next page of a fixed sequence of pages (used mainly in wizards). This button confirms an operation you started before. This button discards the latest not yet confirmed entries.
QuadroCS Manual III: Moderator's Guide Moderator's Menu Moderator's Menus Conference Moderator’s Main Page After logging in as a moderator, the page Conference Progress is displayed. Here you may see the active conferences and the participants. From this page you may also access the settings of the conference to operate and perform actions that are available only to the moderator of each conference.
QuadroCS Manual III: Moderator's Guide Moderator's Menus Conference Menu Fig. III-4: Moderator’s Settings Tree Menu Fig. III-3: Moderator Settings Dynamo Menu Conference Progress The Conference Progress page displays information about the conference, including the list of participants, and allows moderator to manage the conference. The following read-only data is displayed on this page: Conference ID – the unique ID on the conference.
QuadroCS Manual III: Moderator's Guide Moderator's Menus The table of participants on this page lists all preconfigured participants (independent on the conference status), as well as new participants joined the conference (if still connected to the conference) and those participants added from the handset or GUI (unless the conference is terminated).
QuadroCS Manual III: Moderator's Guide Moderator's Menus A group of checkboxes on this page allow configuration of participant specific settings related to the corresponding conference: • • • • When the Dial Out checkbox is selected, the certain participant will be automatically dialed out when the conference is activated. Participant Indication enables the beep indication during the conference when this participant joins or leaves the conference.
QuadroCS Manual III: Moderator's Guide Moderator's Menus To Play a Conference 1. 2. Click on the speaker sign of the corresponding recorded conference. Depending on you browser settings, the .wav file will be played directly or an application will ask you to save the .wav file locally to the PC. If you need to save the file, please specify the path then run the media file from the specified location. To Delete a Recorded Conference 1. 2. 3.
QuadroCS Manual III: Moderator's Guide Moderator's Menus In the Nonsuccessful Calls page, entries can be searched by the Conference ID, by the participant’s SIP address, the call start time and the call details (this column indicates a reason of the call failure). Filter performs a search procedure by the selected criteria. The search may be done with several criteria at once. To Filter the Statistics 1. Enter the desired criteria fields. 2.
QuadroCS Manual III: Moderator's Guide Moderator's Menus Conference Properties Menu Fig. III-9: Moderator Settings Dynamo Menu Fig. III-10: Moderator’s Settings Tree Menu General Settings The Conference General Settings page is used to configure the basic conference settings. Please Note: This page is read-only and the Password fields are hidden for the users authenticated as participants.
QuadroCS Manual III: Moderator's Guide Moderator's Menus SIP Registration Settings The SIP Registration Settings page is used to manage the SIP registration settings of the conference. SIP Registration Server and SIP Outbound Proxy Server settings may be configured here. The SIP server registration is needed for conference to be reachable in the IP network. Please Note: This page is read-only for the users authenticated as participants.
QuadroCS Manual III: Moderator's Guide Moderator's Menus Recording Settings The settings on this page are addressed to the conference recording configuration, enabling conference recording, defining the recording memory allocation (internal storage or the external USB flash), selecting a recording indication type, etc. Please Note: This page is read-only for the users authenticated as participants.
QuadroCS Manual III: Moderator's Guide Moderator's Menus Hold Music File parameters group allows updating the hold music (played when you are alone in the conference), downloading it to the PC or removing the custom welcome message. The group offers the following components: Upload new hold music file indicates the file name used to upload a new hold music file.
QuadroCS Manual III: Moderator's Guide Moderator's Menus Add opens an Add Entry page where new participants can be added to the conference. The following parameters are needed to configure participant settings: Participant Name requires optional information (first name, last name, nickname, etc.) about the participant. SIP Address/Tel. number requires the contact phone number (SIP address or Routing Number) of the participant.
QuadroCS Manual III: Moderator's Guide Moderator's Menus New Participants Configuration This page is used to configure settings of participants independently dialed in to the conference. Once the new participant connects the conference, he will automatically appear in the Conference Progress table and remain there unless disconnected from the conference. Please Note: The settings on this page are displayed in a read-only mode for the users authenticated as participants.
QuadroCS Manual III: Moderator's Guide Moderator's Menus Schedule The Schedule page is used to configure and manage the conference scheduling rules, so that a conference can be automatically activated on the date and time. The Scheduling service may also be configured to send invitation emails to the participants asking them to join the conference or informing about a new conference. Please Note: The table on this page is displayed in a readonly mode for the users authenticated as participants.
QuadroCS Manual III: Moderator's Guide Moderator's Menus Reservation The Reservation service allows you to reserve the conference resources having a limitation of 30 participants connected to the QuadroCS at the same time. This service is used to guarantee the number of participants in a certain conference, otherwise not all important participants might be able to connect the conference if there are other conferences running.
QuadroCS Manual III: Moderator's Guide The Reservations Chart displayed on this page illustrates the dependency of the reserved number of participants (vertical axis) on the time variable (horizontal axis). Moderator's Menus Fig. II-26: Reservation Chart Codecs To establish IP voice communication, both parties have to use the same codec. During setup of the communication line, the codec is negotiated. If the caller does not find a matching codec, the communication won’t start.
QuadroCS Manual III: Moderator's Guide Moderator's Menus AGC Settings Admission Gain Control option is used to equalize the voice levels of all participants in the conference. In case if some participants have too low voice level while others sound too loud, this option is used to adjust all voices to some average level before sending them to the conference. The AGC Settings page is used to enable and configure the Admission Gain Control parameters.
QuadroCS Manual III: Moderator's Guide Feature Codes Feature Codes This chapter describes how the Quadro Conference Server codes allow the moderator and participants to modify the conference environment with the handset. Conference Services accessible during the conference: b Invite Participant To invite a participant dial b + Participant’s SIP address (or enabled). This service is available for moderators only.
QuadroCS Manual III: Moderator's Guide QuadroCS’ Auto Attendant Services QuadroCS’ Auto Attendant Services Conference Server's Auto Attendant provides remote access to the QuadroCS conferences. Specifically it allows to join the conference and to use the Zero Out service (if configured). Conference Server's Auto Attendant can be accessed remotely from the IP network by dialing Auto Attendant's SIP address. The Auto Attendant has its own entry in the Conference Management table.
QuadroCS Manual III: Moderator's Guide Appendix: Glossary Appendix: Glossary A Asymmetric Digital Subscriber Line (ADSL) - is a method for moving data over regular phone lines. An ADSL circuit is much faster than a regular phone connection, and the wires coming into the subscriber's premises are the same (copper) wires used for regular phone service. An ADSL circuit must be configured to connect two specific locations, similar to a leased line.
QuadroCS Manual III: Moderator's Guide Appendix: Glossary Domain Name System (DNS) - a system used on the Internet for translating names of network nodes into their addresses. Downstream - in communications, there are two circuits. One coming toward you and the other going away from you. Downstream is another term for the transmission coming toward you.
QuadroCS Manual III: Moderator's Guide Appendix: Glossary I Integrated Services Digital Network (ISDN) - is a system of digital phone connections which allows voice and data to be transmitted simultaneously across the world using end-to-end digital connectivity. There are two basic types of ISDN service: Basic Rate Interface (BRI) and Primary Rate Interface (PRI). BRI is a basic service is intended to meet the needs of most individual users.
QuadroCS Manual III: Moderator's Guide Appendix: Glossary N Name server - a directory service that provides a mapping between a resource’s global name and its physical location in the network. Network Address Translation (NAT) - is used to allow LAN devices that do not have their own static IP addresses to connect to the Internet sharing an IP address. NAT will assume control of assigning their IP address. Furthermore, the NAT takes care that packets will reach the LAN PC that originated the traffic.
QuadroCS Manual III: Moderator's Guide Appendix: Glossary SIP address - unique address of the users registered on the SIP server. The address can be used to connect the user. The full SIP address has the following format: “display name” . SIP server - this server is used for registering users. It gives a possibility to make IP connections between users registered on the same SIP server. Software - PC programs.
