Troubleshooting guide

Epygi Technologies Hidden Pages for Quadro Advanced Configuration
Please Note: This setting is available in Quadro IP-PBXs and is used in a scenario that allows
initiating a long-distance PSTN call from a remote Quadro IP-PBX by a local PSTN call to a
Quadro Gateway.
Figure 7 Extension Management page for attendant 00
The following settings can be edited through the Extensions Management hidden page (see
Figure 8):
•
Enable Routing Mode: Indicates whether calls initiated from the selected extension should
be made using the rules in the Call Routing table. If disabled, the extension will only be able to
make PBX calls to two-digit extensions, PSTN calls and SIP calls through a server on which the
extension is registered. PSTN calls need to be prefixed by 9 and SIP calls by 8. If enabled,
calls initiated from the extension will be routed to the call routing table where the best
matching pattern will be used to place the call.
This option should not be disabled so that the extension can use all the patterns in the call
routing table.
•
Use extension settings in forwarding: Indicates whether CallerIDs of SIP calls received on
the selected extension and forwarded to another SIP destination will be modified to contain
the SIP username of the extension that has forwarded the call. If enabled, the callerIDs of
forwarded SIP calls will contain the call originator’s display name and the SIP URL of the
extension that has forwarded the call. If disabled, the originator’s callerID will be sent to the
forwarded destination without any modification.
•
Use alternative call queuing mode: If this checkbox is enabled, the call queue message will
be played simultaneously to all callers in the queue. If disabled, the call queue message will be
played to callers at regular intervals.
Please Note: Do not enable this checkbox; it will break incoming calls’ handling of the
extension.
•
Fax message size (kb): Size of system RAM to be allocated for temporary storage of an
incoming fax. Once the fax receipt is complete, it will be stored in the system memory
assigned to the extension as a tiff file. If an incoming fax requires larger storage space, the
system will reject part of the fax that does not fit into the specified space.
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