Troubleshooting guide

Epygi Technologies Hidden Pages for Quadro Advanced Configuration
3.15 callcontrol.cgi
The callcontrol.cgi page allows activating a call from a WEB, connecting two parties together via
auto-generated call. This feature is useful for remote diagnostic purposes.
First Party text field requires the address for the first party of the auto-generated call.
Second Party text field requires the address for the second party of the auto-generated call.
The syntax of the call type drop down list for both first and second parties is the following:
Tel: is used for the calls via the call routing table,
Sip: is used when called destination reached through a SIP server,
PSTN: when called destination dialed to PSTN.
Examples:
pbx: 11 – call to extension 11
pstn: 0123456789 – call to 0123456789 PSTN number via FXO, ISDN or E1/T1
sip:[e-mail] – call to [e-mail] via SIP
tel:820225 – call to 20225 number via call routing.
First Party Answering Timeout drop down list requires the time period during which the first
party has to answer the call in order to transfer it to the second party.
Start Processing button is used to initiate the auto-generated call.
How it works:
The user enters the addresses for the first and second parties and presses the Start Processing
button.
The call setup takes the following steps: Quadro makes a call to the “First Party” (Quadro
extension or a remote destination). As soon as the extension answers the call, Quadro plays a
message, then transfers the call to the second party (remote user) and connects the call between
Quadro extension and remote user.
In case if the first party does not answer within the specified timeout, Quadro shows an error in
the progress text box and stops processing the call.
Figure 23 Call Control page
PAGE 26 17-Feb-15