Troubleshooting guide

Epygi Technologies Hidden Pages for Quadro Advanced Configuration
tone to IP checkbox is enabled on the E1 settings, the corresponding call recording will be
divided into two different recordings in the recording box. One of the recordings will present
the ring-back tones (Session Progress part) and the second contains the audio of the call after
the call establishment. The Enable Call Recording of Early Media is disabled by default.
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Allow Multiple Parallel Calls on an IP Line: This feature allows to receive a second
incoming call from an IP phone without holding the first call. The Allow Multiple Parallel
Calls on an IP Line checkbox is available only for QX1000.
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Enable VM silence disconnect: This feature allows to stop the Voice Mail recording when
Quadro receives silence from remote party and close that call.
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Disconnect timeout: This drop-down list allows to specify the silence timeout, after which
Voice Mail recording will be automatically stopped and that call will be closed.
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Two B channel Transfer: By default when an incoming call from the carrier to the Quadro is
received on one of the E1/T1 PRI channels and then due to a call transfer (e.g. user transfers
the call, call forwarding rule, Auto Attendant option, etc..) the Quadro places an outbound PRI
call to the same carrier using a different channel, the two channels will be in use for the
duration of the call. When the Two B-Channel Transfer feature is enabled the two channels
will be released and the call will continue with the carrier maintaining the connection.
Please Note: Two B-Channel Transfer feature is available for the QuadroM32x only.
Figure 13 General Configuration page
PAGE 18 17-Feb-15