Troubleshooting guide

Epygi Technologies Hidden Pages for Quadro Advanced Configuration
Figure 9 Network Capture page
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Caller ID: Different standards of Caller ID transmissions. The standard appropriate to the
local telephony company should be chosen from this list.
Please Note: The selected standard takes effect only if the Caller ID setting for the
corresponding FXO line is set to Default in the fxoconfig.cgi. Otherwise, the standard selected
in fxoconfig.cgi will be used.
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Current Detection Timeout: Maximum length of time that the system will wait for the
current on an FXO line to know that the line is working. On call origination, if the system does
not detect the current within this timeout, it assumes that the PSTN line is not working (or no
PSTN line is attached to the FXO port) and plays the notification message, “Check your
external phone line.”
Please Note: The Current Detection Timeout setting takes effect only if the Current
Detection checkbox in the fxoconfig.cgi is enabled for the FXO line (see section 3.6
).
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Fxo Csrs: Country-specific regional setting that should correspond to the line settings of the
local telephony company. The value for this setting is set according to the regional settings
selected in the System Configuration wizard. Please do not modify this setting unless
instructed to do so by Epygi’s technical support engineers.
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Fxo Ring Stop Timeout: Period of time after which the system will validate ringing
termination if no new ring pulse is received from CO. The value for this setting should be
slightly greater than the time between two successive ringing signals sent by CO. Note that
too small value for this setting will cause the system to drop the call before the next ringing
signal arrives. Too large of a value will cause the system to ring the phone long after the
remote party has hung up, i.e. if the remote party hangs up before this timeout expires, the
local user will hear busy tones when answering the ringing phone.
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Off-hook Delay: Delay time (in milliseconds) for incoming calls on FXO line to avoid the ring
tone playing with some providers.
PAGE 12 17-Feb-15