User`s guide
QuadroM 32x/8L/26x/12Li/26xi Manual III: Extension User's Guide Quadro’s Feature Codes
Outgoing Call Blocking used to enable/disable the outgoing call forwarding for certain called number. Any status changes will be
reflected in the Outgoing Call Blocking table for the corresponding extension. If you enable the outgoing call blocking service for the
called number that does not exist in the Outgoing Call Blocking table, the corresponding entry will be automatically created.
However, the entry will not be deleted when you disable it. (See further key codes below.)
Mark the Last Call as Bad
This will mark the last call in the system logs in the specific way and is used for diagnostics purposes only.
Logs Collecting
This will generate a special user's failure log with the details of the last call for administrator's revision. Use this code in the cases
your administrator has advised you. You will get the dialtone after this feature code is dialed.
Easy Login/Logout
Used by ACD agent to easy login or logout to all groups where it is subscribed to.
Access to the Shared Mailboxes used to access other extension’s mailboxes on the Quadro. If the mailbox is configured as
shared, no password will be prompted to enter it. Otherwise, the corresponding extension’s password will be prompted to enter its
mailbox. The mailbox can be configured as shared either by administrator from Extension’s Management –Voice Mailbox
Settings page or by the extension’s user from Many Extensions Ringing page. Once entered the other extension's mailbox, you will
get all the same menu options and functionality as you have in your own mailbox.
Listen in to the third party’s call. You will not be able to speak in the call.
+
Extension
Number +
Whisper to the third party’s call. You will be able to listen to the call and speak only to extension you have dialed.
+ Extension
Number +
Barge in to the third party’s call. You will be able to listen to the call and speak to all participants.
+ Extension
Number+
If you have problems using , and feature codes, turn to your system administrator for the corresponding configuration.
This feature code is only available when the extension you dial is in the call.
PBX services accessible during the call (for phones connected to the FXS lines), characterized by starting with the key
:
Keeping a call on hold
is used to hold the active connection, in order to place or receive a second call. When holding the first call, the user is
able to place a call to a third party, in particular cases for conferencing (3 way calling) or call transferring purposes. To be able to
receive a second call while currently being on a call, the call waiting service should be enabled on the management page Basic
Services. When a second call comes in, the beep sound indication is heard in the active call.
Transferring a call without consultation
Press
to hold a call partner and to get a dial tone (within approximately 1 second). Enter the phone number of the
destination phone where the call should be transferred to. Hang up on the ring tones. The call on hold will be transferred to the
specified destination.
Transferring a call with consultation
Press
to hold a call and to get the dial tone (within approximately 1 second). Enter the phone number of the destination
phone where the call should be transferred to. Talk to the called party and then hang up. The call partner on hold will be connected
to the called party.
Joining active lines to start a conference call
Hold the first call (
), make the second call (or receive a new one) and press
to join both active lines together for
the conference call. To terminate the conference call with the first or second party, use correspondingly
or
key
combinations.
Attention: Pressing and waiting for 5 seconds will initiate a call switch and will connect you back to the held party instead of
initiating the a conference call.
To terminate the call
QuadroM 32x/8L/26x/12Li/26xi; (SW Version 5.2.x) 7