User`s guide

QuadroM 32x/8L/26x/12Li/26xi Manual III: Extension User's Guide Quadro’s Feature Codes
QuadroM 32x/8L/26x/12Li/26xi; (SW Version 5.2.x) 6
Quadro’s Feature Codes
This chapter describes how Quadro’s feature codes allow the user to navigate through Quadro’s services with the help of a phone handset. These
services are Establishing a Call, PBX Services and Voice Mail Services.
Establishing a call
To make a call, dial the Routing Number.
Routing Numbers and available routes to, from and through Quadro are listed in the Call Routing Table. The Call Routing Table is configured and
managed by Quadro’s Administrator. To receive information about dialing rules, please contact the administrator.
Please Note: You may accelerate establishing a connection by entering a pound (#) sign dialed at the end of the routing number.
Attention: If the Quadro is functioning in the Key System Emulation mode (which is enabled by default), the routing numbers are not valid for
outgoing PSTN calls. In Key System Emulation mode, to place a PSTN push the corresponding functional key and dial the PSTN number (without any
additional prefix). If you are still experiencing difficulties with outgoing PSTN calls, contact your system administrator.
Using Quadro’s PBX Services
PBX Services accessible at the dial tone, characterized by beginning with the key

:
Entering the Voice Mail Services
(see further key codes below)

Redialing automatically
If you hang up afterwards, your phone will start ringing as soon as the last called destination is reached.
If you keep the handset lifted, the connection will be established as soon as the called party answers.
A specific beep sound will be heard during the entire auto-redialing period (specified on the Basic Services page). Another beep
sound will be heard if no auto redialing is possible. To stop the auto redialing process, simply lift the handset and hung up again.
Please Note: This service is functional for SIP and PBX calls only. For PSTN calls, this feature works as a single redial (with no
multiple attempts to reach the called destination).

Calling back the last caller
If calling back is not possible, you will hear the message “The dialed number doesn’t exist”.

Forwarding Management is configured according to the Unconditional Call Forwarding settings for Any Address or Other
Addresses entries in the Caller ID Based Services table. If no unconditional forwarding is configured for All Address/Other
Addresses entries, the system will not activate the forwarding service and a voice message will ask to configure the forwarding
settings first. (See further key codes below.)

Alternative Call Park
The service acts as an alternative Call Park dedicated mainly to IP line users, but can also be used by local FXS users. To park the
call using the Alternative Call Park feature, the call should be held first using the appropriate Hold button on the IP Phones (for IP
line users). When the call is held,

should be dialed to park the call.
Further actions are the same as for the Call Park service shown below.

Enabling/disabling the Do Not Disturb service turns off/on your phone bell for the time period indicated on the Quadro
management page Do Not Disturb Settings. Incoming calls will be routed to voice mail.

Blocking the last caller
The last caller party will be blocked and added to the table on the management page Incoming Call Blocking, where you may
unblock it later. This service is available for 10 seconds after the call has been terminated.
Attention: Blocking the caller with anonymous caller ID (for example, anonymous@anonymous or similar) will lead to blocking all
callers with an unknown caller address.

Getting the line information
You will hear your line, extension and SIP number.

Speed Calling is used to add a new entry to the Speed Calling table. A two digit speed calling code is required followed by the
destination number. In the Speed Calling table, the registered destination will have an Auto call type.

Hot Desking used to login/logout to the public phone with the virtual extension. To login, the extension and the password of the
preconfigured virtual extension are required. After login, the phone becomes a full featured Quadro phone with all supplementary
PBX features available. When logged out, the public phone becomes available for other users to login and the extension which has
been last used on that phone becomes again virtual.
